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763 Reviews from our TripAdvisor Community

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Showing 739: English reviews
New Orleans, Louisiana
1 review
Reviewed 4 days ago NEW

The hotel was so clean and the staff is so friendly it was a great overall experience. The hotel is an easy walk to downtown Durango and all its attractions. It is very close to the narrow gauge railroad station

Review collected in partnership with Best Western

Thank Emily C
Leicestershire, United Kingdom
Level Contributor
10 reviews
Reviewed 2 weeks ago via mobile

I was on a 16 day road trip (Sep 2015) and decided to go to Durango as I liked the name and was close (ish) to Mesa Verde so I picked this hotel as it central. Once I checked in and was notified that there were complimentary drinks available at the bar so I went to my room, dropped my... More 

Thank pjsims
Rio Rancho, United States
2 reviews
Reviewed 4 weeks ago

I like this hotel, have stayed here many times. Free drinks, free breakfast, walk to main street, how can you go wrong. Like many if not most hotels in Durango it shows a little age but generally well maintained. Friendly staff, nice pool, I like the balcony rooms.

Review collected in partnership with Best Western

Thank John G
Norman, Oklahoma
Level Contributor
200 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 27 October 2016 via mobile

The rooms are comfortable clean and well light with plenty of coffee and a very friendly staff however I would give this 5 Stars if the breakfast had been a little better definitely a good hotel worth staying at

Thank revDB
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 26 October 2016 via mobile

We were on a 5 day weekend drive and got a room here. They seem to have rooms more readily available than the historic hotels in Durango. Service was fine and the room was fine as well. Pool was being repaired, but wasn't an issue for us. It is convenient walk to Main Street.

Thank Wade S
Winona, Minnesota
Level Contributor
171 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 26 October 2016

Overall, I liked this Best Western. Nice Manager's Welcome cocktail hour, friendly employees, excellent breakfast, nice shower, and comfy beds. My only real problem is that the pool area, including hot tub, were closed for renovation. When I booked the room on the phone with the front desk person, I wasn't told this. We were on the road all day... More 

Thank tgrier
Fallbrook, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 24 October 2016

We always have a good stay at Best Western hotels and this was no exception. The staff are helpful, the comp breakfast is good, the room is comfortable, and this hotel is within walking distance to lovely downtown Durango. We had a wonderful time.

Review collected in partnership with Best Western

Thank Holger S
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 October 2016 via mobile

This Best Western is next to an off ramp of I40 and about 2 miles from I25. It was an easy walk to the ABQ Trolley and, if you enjoy a stroll, walking distance from Old Albuquerque.The room was just what you would expect from a Best Western. One word of advice...if you order from the $6.00 breakfast, the meal... More 

Thank Ruth B
Management response:

I am so sorry, but I believe that you have my property in Durango, Colorado confused with the Best Western Rio Grande Inn in Albuquerque, New Mexico as I-40 and I-25 are located 150 miles from my hotel. More 

Level Contributor
9 reviews
4 hotel reviews
Reviewed 17 October 2016 via mobile

Nice motel with all kinds of restaurant choices close by. The receptionist at the desk was sick with a head cold and you could tell that she was under the weather and she went way above the norm trying to help us and making sure that our accommodations were what we wanted. If I make it back to Durango, this... More 

Thank Terry J
Hanover, Massachusetts
Level Contributor
268 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 7 October 2016

You can't beat the location of this hotel! It is within walking distance of the main street in Durango with lots of restaurants and shops. It is also close to the train station for the Durango and Silverton train. The staff was friendly and helpful. The rooms were a bit dated but still clean and comfortable with refrigerators and microwaves.... More 

Thank ALB63

167 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Rio Grande Inn! Located only 1.5 blocks from the Durango & Silverton Narrow Gauge Railroad. BEST WESTERN Rio Grande Inn is perfect for the train enthusiasts of all ages. You can leave your vehicle in our parking lot and take a short to the train depot. Free HAPPY HOUR every evening from 5:30 PM to 7:30 PM. Includes(2) complimentary drinks per guest. Free HOT BREAKFAST every morning. Get your day stared right with our extended breakfast: Hot sausage, scrambled eggs, sausage gravy, biscuits, fresh fruit, yogurt, OJ and coffee. Walking distance to world class dining, galleries and amazing shopping. Some guests come for our top notch skiing. Take advantage of our GREAT location and rates when in town for business or pleasure. ... more   less 

Additional Information about BEST WESTERN PLUS Rio Grande Inn

Address: 400 E Second Ave, Durango, CO 81301
Region: United States > Colorado > Durango
Price Range: €98 - €190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Rio Grande Inn 2.5*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Odigeo, Travelocity, Cheap Tickets, Priceline and Expedia so you can book your BEST WESTERN PLUS Rio Grande Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Rio Grande Hotel Durango
Best Western Durango
Durango Best Western
Hotel Style:
#4 Family Hotel in Durango
#5 Romantic Hotel in Durango
#5 Business Hotel in Durango
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Rio Grande Inn staff and other travellers.
2 questions
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Willow Park, Texas
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Rio Grande Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid room that is accessed from the atrium”
 of 5 bubbles 277MikeM277, 1 Oct 2016 | Read review
“Don't get one in the common area by pool unless you like the smell of chlorine”
 of 5 bubbles georwc, 23 Sep 2016 | Read review
“another hotel for a good room!”
 of 5 bubbles Copland741, 22 Sep 2016 | Read review
“Top floor not overlooking the pool area.”
 of 5 bubbles beverly1160, 3 Sep 2016 | Read review
“Location is great. Window A/C units so a bit noisy.”
 of 5 bubbles 469campbellr, 25 Jul 2016 | Read review
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