After a horrible Airbnb, this place was a luxury! But seriously, very clean, not old. Nice pool and decent breakfast! We were pleased with set-up and kitchenette in room. Comfortable beds and pillows. Great location. Parking was a little irritating but all good
Amazing staff, location, breakfast and the rooms are very well designed and comfortable. Just the bathroom wasn’t 100% clean but the manager immediately took care of everything and made sure I was happy with the hotel and service. I highly recommend this hotel.
Overall experience was amazing. Late flight delayed us arriving for a Christmas vacation but our room/suite was ready and super comfortable. There has been a trend in recent years of hotels not doing daily room cleaning, but this hotel performed as you used to expect, refreshing our towels and cleaning our room every morning after we left. Thank you!! Top pros: Quiet hotel, really great staff, above average breakfast, exceptional check out time! No smells no broken equipment. Good job! Minor cons: carpets are stained in halls and rooms. Breakfast item turnover barely kept up with peak demand.
Great spot in downtown, 2 blocks off the 16th St. Mall. Excellent staff who are extremely pleasant and helpful. Extremely clean room with a great view. Wonderful experience for my family and me. They gained a customer for life….or at least the next few years.😃
Great happy hour. Breakfast included. Close to everything. Customer service was beyond great . The staff was very welcoming and tended to all of our needs. The bartender mixed great drinks and held good conversation.
I recently posted a review of thise location (everything great!) But the final touch was the excellent service I received on my departure by a valet by the name Abraham! Absolutely amazing! Worth writing a second review about!
I was BEYOND impressed with not only the check in process and front office staff but their Valet is outstanding. I was always greeted with a smile and friendly face. If you get to meet Dajuan Fard you will know exactly what I am talking about. He is so personable and really makes this property welcoming and awesome. I give this place a BIG THUMBS UP!
All staff at this location were friendly and accommodating. Breakfast was superior to any other of its kind. We were pleased there was a kitchen en suite so we could put some dessert in the freezer and refrigerator. The bed was comfy and the temp controls for the room easy to adjust.
LOVED the Hyatt House Downtown--very roomy with kitchen appliances, pots, silverware, and an oven! Close to a Whole Foods for choice groceries for cooking. Front Desk staff and Kitchen Staff were very helpful and always cheerful. Hotel has a great location, near many restaurants and shops. And the breakfast!! It will fill you up and then some. Why stay anywhere else?
Hotel staff was helpful and kind. Especially Mahamovd and Thomas in the valet parking. Excellent service! Breakfast was well stocked and neat. Pool was warm. Room was clean. After one night used the cheaper parking which was easy and close.
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