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My wife and I spent a wonderful night at the Brown Palace to celebrate Valentine’s Day and our love for each other. We had an incredible corner room with a beautiful view of the First Presbyterian Church of Denver just across Broadway. We had a...More
The Brown Palace has panache from a past era. The tasteful marble and bronze interior coordinates with updated rooms. Mine was well appointed and scrupulously clean. We had a sulky housekeeper who was not pleased to service the room (516). Front desk service is haphazard...More
I have been wanting to stay at the "Brown" for a long time. Touted as a Luxury hotel (Marriott's Autograph Collection) it should be close to perfection. Hmm, not quite there. The rooms are smallish, which is to be expected. The bed was comfortable, very...More
Stayed here for a work meeting. Not sure I would ever otherwise.. I'm not into spending over 200 a night to sleep, but I guess if I'd been raised in a different social class I would go here. I discovered a substantial rip in my...More
Since it's opening Aug 12, 1892, this premium Denver property has built a reputation for elegance, charm and world class customer service. While still an elegant and charming property, unfortunately, they have lost their recipe for unparalleled customer service and satisfaction.More
Response from BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph CollectionResponded 9 February 2018
Thank you for taking the time to share your recent experience. We strive to meet the needs and expectations of all our guests and are disappointed when we fall short. I apologize your recent stay did not meet your expectations, please reach out to the...More