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Holiday Inn Denver East-Stapleton

825 reviews
#61 of 161 Hotels in Denver
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Traveller (109)
Room & Suite (146)
Dining (45)
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Overview
  • Excellent47%
  • Very good27%
  • Average15%
  • Poor7%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (825)Write a Review
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181 - 185 of 802 reviews
Reviewed 6 July 2016

Not sure how to describe this stay. Room was musty smelling. I asked the housekeeper for some air freshener. Found out it has New Management. I didn't have trouble with my reservation, but the others I was with did. Some didn't get into their rooms...More

Thank John L
Response from HolidayInnStapleton, General Manager at Holiday Inn Denver East-StapletonResponded 8 July 2016

Thank you for sharing both the highs and lows of your experience at our Inn. We always take our guests’ comments into consideration when making improvements. We’re very sorry for any issues you had with the WiFi connection and we will also share your feedback...More

Reviewed 6 July 2016 via mobile

This I can recommend, people were nice, rooms clean and ok bathrooms! We were only there for one night but slept well in a clean room. Only thing I did not like was the small freezer compartment. We had more stuff to freeze :-P I...More

Thank Thorleif J
Response from HolidayInnStapleton, General Manager at Holiday Inn Denver East-StapletonResponded 8 July 2016

Your recommendation of the Holiday Inn Denver East – Stapleton means a lot to us! We’re glad that you got plenty of rest in one of our tidy, well-appointed guest rooms, and we hope we’ll get to welcome you back for a longer stay in...More

Reviewed 5 July 2016 via mobile

Great experience for first time in Denver, will stay here again. Yasmine at the front desk is amazing, very helpful, very sweet, lots of fun. At the Spur, really enjoyed talking with Heidi (manager) Frank (bartender) and Daniel (server). Made the dining and drinking experience...More

Thank honeybeesith
Response from HolidayInnStapleton, General Manager at Holiday Inn Denver East-StapletonResponded 7 July 2016

Being the first to welcome you to the Mile High City was such an honor for our team, and we’re glad we could make this first trip so special! It’s fantastic to hear that everyone you encountered provided you with such friendly service and your...More

Reviewed 5 July 2016 via mobile

I was treated with the upmost generosity. Definitely will recommend this place to anyone who enjoys the small things. Whether it be the close by free hotel shuttles or the tasty food served in the Spurr restaurant.More

Thank LokerG
Response from HolidayInnStapleton, General Manager at Holiday Inn Denver East-StapletonResponded 7 July 2016

Thank you for recommending the Holiday Inn Denver East – Stapleton. From our complimentary local and airport shuttles, to mouth-watering meals at the Spur Bar & Grill, we’re thrilled that our on-site amenities really put your experience at our Inn over the top. We hope...More

Reviewed 5 July 2016

This Hotel was the worst experience ever! Numerous families within our group had bedbugs. These families were moved, but it leaves me to question what kind of staff allows a guest to step foot in any room that has this type of issue. Vouchers not...More

Thank raiders513
Response from HolidayInnStapleton, General Manager at Holiday Inn Denver East-StapletonResponded 22 July 2016

Reading your review was very disconcerting, as the well-being and comfort of our guests is our highest priority. As we’ve mentioned earlier, an incidental fee is mentioned in the reservation process and we apologize if you did not see this before booking your stay. When...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$100 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Family Hotel in Denver
#37 Business Hotel in Denver
#44 Romantic Hotel in Denver
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Family Hotel in Denver
#37 Business Hotel in Denver
#44 Romantic Hotel in Denver
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (109)
Room & Suite (146)
Dining (45)
Pool & Beach (25)
Amenities (43)
Business Centre & Event Rooms (3)
Questions & Answers
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TheMrsLawrence
13 May 2017|
AnswerShow all 2 answers
Response from Fdelidude | Reviewed this property |
Good question- seemed as though they were about done.......
0
Votes
babyturtles1
26 November 2016|
AnswerShow all 3 answers
Response from Jody J | Reviewed this property |
no I don't think so
0
Votes
Terrell C
5 November 2016|
Answer
Response from gsmama2015 | Reviewed this property |
I have no idea.
0
Votes
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123456
Room Tips
"higher floor for better scene"
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"They will do their best to accommodate you"
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"For now, ask for an unrenovated room."
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"We stayed on the 11th floor, and it was very quiet."
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