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Sheraton Denver Downtown Hotel

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#60 of 156 Hotels in Denver
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Sheraton Denver Downtown Hotel
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2,319 Reviews from our TripAdvisor Community

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Showing 2,242: English reviews
Sarasota, Florida
Reviewed 2 October 2014

In a and time of customer service taken a back seat, I must say that the personal attention my wife and I received tonight(in a bad situation)at the Sheraton Dever downton Hotel by Kelsie B. was so exceptional, to say it was ABOVE and beyond the call of duty would be an understatement. Kelsie B. (I would be happy to...

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Helpful?
Thank larry r
Fana B, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear Larr1, Thank you for your stay with us. I am so sorry to hear that your wife was not feeling well but glad to hear that Kelsie B. was instrumental in making your wife’s stay a little more comfortable. It is hard to be away from home especially when you’re not feeling well. We are proud to have Kelsie...

Jacksonville, Florida
Reviewed 1 October 2014

If you enjoy walking downtown Denver this is an ideal hotel. It's located right on the pedestrian mall giving you access to many restaurants and shops. The hotel rooms themselves are comfortable and the public areas are well maintained. There is also security in the lobby to make sure the area is safe from the ever increasing number of homeless...

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Thank 363Dan-Dundon
Fana B, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear 363Dan-Dundon, Thank you for staying with us. We appreciate your feedback and are glad to hear that you enjoyed your time and felt safe and comfortable. We hope to see you again soon. Sincerely, Tony Dunn/General Manager

Santa Barbara, California
Reviewed 30 September 2014 via mobile

Stayed there a few days ago. One night was plenty. Given a room in the "tower", an old Hilton across the street accessed a tunnel or sky bridge. Kinda spooky and desolate. Room reeked of smoke. Went back to desk to obtain a room on the main building. Agent was very apologetic. Seems that out of town guests dig buying...

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2Thank Mpclaw
Fana B, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear Mpclaw, Thank you for your stay with us. I am so sorry to hear about your experience with having to change rooms. Thank you for your feedback as it is important to us. Sincerely, Tony Dunn/General Manager

Ulldecona, Spain
Reviewed 29 September 2014 via mobile

Excellent location just on 16. "the mall" street which is the main center shoping area. Very good service, friendly and attentive. Rooms are not enormous but tje bed is comfortable n services n bathroom are in order. Interior in my opinion a bit dated. Had a room on the 20. floor with a view over the Rocky Mountains and downtown....

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1Thank RieJul
Fana B, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear Riejul, Thank you for your stay. We are glad to hear that you enjoyed our location of the 16th street pedestrian mall and your room accommodations. I am sorry to hear that the room service was not up to your liking and that your room was not cleaned earlier. We do have a variety of room sizes if you...

Saint Louis, Missouri
Reviewed 29 September 2014

I stayed here one night on business. My room was on the 8th floor. I had a hard time getting the shower to completely turn off and the bathroom was kind of small...but hey...it's a hotel. The bed was super comfortable. My room was quiet. I can see how some people might get confused about how to get from parking...

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2Thank ElBirdos
Bellevue, WA
Reviewed 28 September 2014

Was in Denver on business and we stayed one night in this hotel. If we were there longer, I would have checked out and gone somewhere else for a second or third night and will definitely not recommend to business colleagues. Everything about this place was average and dated. Hallways to rooms were dingy, dark, and old. Rooms were dated,...

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3Thank GuinnessGus
Reviewed 28 September 2014

I cannot express my disgust in this hotel. My 8 month old son was fussy around 2 am. I turned the light on, and I see bugs scurrying away from him. I scooped him out of bed and looked further. They kind of looked like ticks, but didn't have the right markings. Afraid I hurried and got my son in...

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Helpful?
8Thank Miranda R
Chuck S, Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear Miranda R, I certainly do apologize that you had this experience in our hotel recently. Your story here appears to be very similar to one shared on other social media platforms. Do to your wish of anonymity I will not state your name here, but want to make sure your concerns are being addressed by our team. I believe...

Seattle, Washington
Reviewed 27 September 2014 via mobile

Like the title says it. This hotel is decent but it's didn't really have anything that made me go "Wow!" The room I got was very large with a walk in closet and bathroom. The only cons I found were that this hotel didn't provide a mini fridge so we had to use a grocery bag filled with ice to...

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2Thank scrobles
Fana B, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Thank you for your stay. We do not have fridges as a standard but can be requested based on availability and would be happy to provide you with one upon your next stay with us. We are glad to hear that you have not had any issues and welcome you back soon. Sincerely, Tony Dunn/General Manager

Anchorage, Alaska
Reviewed 26 September 2014 via mobile

Room was clean and comfortable. Staff/service was fabulous. Elevators were responsive even though we had a big conference there. One of my towels was ripped so there must be a bit of a QC problem. My biggest complaint is that there is little to no AT&T cellular service. In my room, I could get only one bar if I held...

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Helpful?
1Thank BLM-AK
Fana B, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear BLM-AK, Thank you for your feedback. We appreciate that you took the time to share your experience with us. I am sorry to hear about your phone service issues. This is the first time we have heard of guests experiencing that. I am glad to hear that your room was clean and comfortable and had fabulous service from our...

Sacramento, California
Reviewed 24 September 2014 via mobile

First time in Denver but not Sheraton having 'lived' in the Sheraton Grand Sacramento a few years ago. Greeted by James on Reception who was most accommodating & friendly to help us- well done! Rooms are very good & we were fortunate to be on the 12th floor which includes entry into the business lounge- just like Sacramento with complimentary...

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2Thank An_Englishman_in_NY
Fana B, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear An-Englishman_in_NY, Thank you for your stay with us at the Sheraton Denver Downtown. We are glad to hear that you were welcomed by James upon arrival and that you enjoyed your time with us. We hope to see you soon. Sincerely, Tony Dunn/General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
16Mix
16Mix
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Denver Downtown Hotel is centrally located in Denver's financial and business districts, surrounded by fantastic shopping, microbreweries, restaurants, and other activities. ... more   less 

Additional Information about Sheraton Denver Downtown Hotel

Address: 1550 Court Place, Denver, CO 80202
Region: United States > Colorado > Denver > Downtown
Price Range: €151 - €436 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Denver Downtown Hotel 4*
Number of rooms: 1231
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Also Known As:
Sheraton Denver
Adams Mark Denver
Adamsmark Denver
Denver Sheraton
Hotel Style:
#9 Green Hotel in Denver
#19 Luxury Hotel in Denver
#48 Business Hotel in Denver
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Denver Downtown Hotel staff and other travellers.
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South Dakota

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Questions? Get answers from Sheraton Denver Downtown Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed on 10th floor with no sound issues.”
621elizabethr, 28 Apr 2017 | Read review
“Make sure you are in the main hotel & not the annex building across the street”
137kelleyv, 28 Apr 2017 | Read review
“Higher floors facing northwest have views of Rockies.”
kurtt225, 26 Apr 2017 | Read review
“Higher floors have good city views with mountains in distance.”
conifer23, 12 Apr 2017 | Read review
“No thoughts - my room was fine.”
Abnegazar, 11 Apr 2017 | Read review
5 of 5