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Sheraton Denver Downtown Hotel

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#60 of 151 Hotels in Denver
GreenLeadersSilver level
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Sheraton Denver Downtown Hotel
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2,232 Reviews from our TripAdvisor Community

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Showing 2,156: English reviews
Forest Lake, Minnesota
Reviewed yesterday NEWvia mobile

Stayed here for a company function. The free mall bus that goes up and down 16th street stops in front of property. Check in was seamless. We stayed in the tower with a view of the mountains😊 room was small but clean. King bed was comfortable as well as the bedding. We didn't park a car but I did hear...

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Helpful?
Thank tokanier
Houston, Texas
Reviewed 5 days ago NEW

You could not have a better location when staying in Denver! I was here for a conference, so I got to experience the meeting rooms, as well as the hotel rooms. The rooms are a good size, the beds are comfortable. Great water pressure in the shower and nice towels made for a good experience. It's a HUGE hotel, there's...

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Thank arienne410
Bellbird, Australia
Reviewed 1 week ago

Stayed one night in this hotel. We loved the location right on 16th Mall. Very handy to shops and restaurants. The hotel room was fine ,a typical Sheraton Hotel with all the amenities to have an enjoyable stay. Breakfast in hotel was good with a variety of choices. Absolutely loved the Peet,s coffee in the foyer. Had dinner at the...

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Helpful?
Thank Travelntomos
Tony D, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear Travelntomos, Thank you for sharing your thoughts on your stay. As a loyal Sheraton guest, we’re glad to see you enjoyed our breakfast buffet, complimentary coffee and prime location in the heart of downtown. The next time your travels bring you to Denver, we hope you’ll keep our hotel in mind. Sincerely, Tony Dunn General Manager

Atlanta, Georgia
Reviewed 1 week ago

The downtown Sheraton isn't bad. The rooms are comfortable, the location (just off the 16th Street walkway) is close to downtown sites and convenient to the highway to the airport and points east and west. The staff is very friendly. But it isn't great either. The rooms are small, short on cabinet space and in need of updating. The views...

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Helpful?
Thank DowntownAby
Tony D, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear DowntownAby, We appreciate your feedback. While we’re pleased to hear that our location off 16th Street, friendly service, and comfortable rooms were to your liking, we’re disappointed that we didn’t meet all of your expectations. Next time, we would be happy to accommodate you in one of our rooms with a stunning view of the Rockies. We will make...

Chicago, Illinois
Reviewed 1 week ago via mobile

This was a decent stay, I think it depends which building you stay in. When we originally checked in the woman at the desk told us we would be in a room with a king bed. We got up to the room and it was 2 double beds for my wife and myself. I called the desk and a different...

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Helpful?
Thank Jeff A
Tony D, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear Jeff A, Thank you for taking a moment to tell us about your stay. It is good to know you had a nice stay overall. We are glad you enjoyed our excellent location and your room’s gorgeous view of the mountains. We are sorry to hear of this initial mix-up with your room. We apologize if this woman who...

Reviewed 2 weeks ago via mobile

Wasn't bad, just not great. Small room with unimpressive view and the elevators were not working very well. The toilet paper in the rooms was the cheapest and poorest quality I have ever had including some port-a-pottys. The public restrooms had better toilet paper. Great location though, close to many attractions.

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Helpful?
Thank prleone
Tony D, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear prleone, It pleases us to know you enjoyed our central location. Other than this, however, we are sorry to hear your overall experience was not as great as it could have been. We appreciate this feedback. Should you decide to stay with us in the future, we would love to reserve something more spacious for you, or perhaps, one...

San Francisco, California
Reviewed 2 weeks ago via mobile

This Sheraton is in an older building, so the rooms are on the smaller side. It is nicely renovated and has a great club lounge. The front desk staff was friendly and the hotel is in a good location close to great restaurants.

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Helpful?
Thank CJMSF
Tony D, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear CJMSF, Thank you for your review. We are glad you enjoyed our lovely Sheraton Club Lounge and excellent, central location. Thank you for you compliments regarding our staff’s service. We hope you will stay with us again the next time you are in the area. Sincerely, Tony Dunn General Manager

New York City, New York
Reviewed 2 weeks ago

If you're looking for a place to stay in Denver, look somewhere else. The location is great, but it is walking distance to several other hotels so you don't have to stay at THIS hotel to be in a great location. But it seems as if this Sheraton has taken saving water on washing dishes to an extreme. Room service...

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Helpful?
Thank Michael H
Tony D, Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear Michael H, Thank you for sharing your thoughts. We are sorry to hear the presentation of room service meals was not to your liking. If you would like to further discuss your concerns with one our Hotel Manager, Bill Young, at bill.young@sheraton.com, we would greatly appreciate the chance to explain our practices. Thank you for your response. Sincerely, Tony...

Oregon
Reviewed 2 weeks ago

We stayed for three nights and upgraded to a Tower room. The customer service was great. But I am puzzled by their housekeeping policies. We were told at check in that if we were to forego housekeeping we would get a $5 voucher per night. As I was sick, after the first night, I asked for fresh towels, linens and...

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Helpful?
Thank ltwriter
Tony D, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear ltwriter, Thank you for taking the time to tell us about your stay. While we are pleased you valued the quality of customer service at our hotel in general, we regret that our housekeeping policies were not better communicated. Maintaining environmentally friendly facilities is a goal of ours that we are excited to engage our guests in, as well....

North Dakota, United States
Reviewed 2 weeks ago

I had a conference at the hotel and stayed here for convenience. The rooms were nice enough but on the small side. There were signs of the hotels age. The elevators were slow, and the stairwells not inviting. Showers were interesting as the water fluctuated between hot and cold. This became even worse if the toilet is flushed! I would...

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Helpful?
Thank NDtravel411
Tony D, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear NDtravel411, Thank you for taking the time to share your feedback with us. We regret your recent stay was not as enjoyable as it could have been. If there is ever anything about your room you find to be dissatisfactory, such as its size or the function of any appliances, we would be happy to either send maintenance up...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
16Mix
16Mix
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Denver Downtown Hotel is centrally located in Denver's financial and business districts, surrounded by fantastic shopping, microbreweries, restaurants, and other activities. ... more   less 

Additional Information about Sheraton Denver Downtown Hotel

Address: 1550 Court Place, Denver, CO 80202
Region: United States > Colorado > Denver > Downtown
Price Range: €114 - €319 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Denver Downtown Hotel 4*
Number of rooms: 1231
Reservation Options:
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Also Known As:
Sheraton Denver
Adams Mark Denver
Adamsmark Denver
Denver Sheraton
Hotel Style:
#7 Green Hotel in Denver
#19 Luxury Hotel in Denver
#48 Business Hotel in Denver
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Denver Downtown Hotel staff and other travellers.
16 questions
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South Dakota

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Questions? Get answers from Sheraton Denver Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice facing the Rockies.”
 of 5 bubbles ltwriter, 18 Nov 2016 | Read review
“See above....corner room away from elevator”
 of 5 bubbles barbara272016, 17 Nov 2016 | Read review
“Club level lounge was great! Alcohol was not included but good snacks and bfast!”
 of 5 bubbles LCDQueen, 14 Nov 2016 | Read review
“Club floor is worth the extra money”
 of 5 bubbles Cpharris21, 14 Nov 2016 | Read review
“Book somewhere else”
 of 5 bubbles Y8120NBmichaeln, 7 Nov 2016 | Read review
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