Homewood Suites by Hilton Denver Downtown-Convention Center, CO
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About
#23 of 179 hotels in Denver
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
The Homewood Suites by Hilton Denver Downtown-Convention Center, CO hotel is centrally located in downtown Denver, just a half block from the Colorado Convention Center. Our contemporary facility offers all the comforts of home, including fully equipped kitchen, complimentary WiFi, full hot breakfast, and evening dinner and drinks. (Monday-Thursday)
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Conference facilities
Baggage storage
Paid private parking on-site
Wifi
Hot bath
Indoor pool
Heated pool
Bar / lounge
Breakfast available
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Sofa
Iron
Kitchenette
Microwave
Cable / satellite TV
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English
Location
97Great for walkers
Grade: 97 out of 100
167Restaurantswithin 0.5 km
33Attractionswithin 0.5 km
Contact
550 15th Street, Denver, CO 80202-4205
Getting there
Car HireSee all Denver car hire
1794Reviews35Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Our suite was clean and spacious with beautiful mountain and city views. We spent 6 nights here for a business trip. Comfortable bed and pillows. Location is across from restaurants and shops, all within walking distance. Valet parking is kinda high, but this hotel is in the heart of downtown Denver. Breakfast was delicious and plentiful every morning. Quick response from staff when we needed fresh towels or a box of Kleenex. My only complaint is that the water took a very long time to warm up. We feel as if we wasted quite a bit of water waiting for it to warm up to shower or wash our hands.
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from reviews+hwsdenverdt@thesocialstation.com, General Manager at Homewood Suites by Hilton Denver Downtown-Convention Center, CO
Responded 6 days ago
Thank you for the glowing review, L0v3toTrav3l! Were delighted to hear that you had a wonderful stay at Homewood Suites Denver Downtown Convention Center and loved our clean accommodations, beautiful views, and ideal location. We strive to provide our guests with warm hospitality, comfortable rooms, and efficient service, so this is great to hear! Wed love to host you again in the future so we can share another excellent experience with you. We appreciate you for taking the time to leave your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
The best part of our stay was the manager Kevin Smith. After our flight was unexpectedly cancelled he was very understanding towards crediting our stay for the night we missed. His customer service was outstanding. He went above & beyond. Our room was on the 11th floor & the view was great for the 4th of July firework display & Mountain View. Room was clean & premium snacks were nice amenity. The mall & restaurants right across the street. Great location to get to many of the sites by walking. Very nice weekend. Would definitely stay here again returning to Denver. FYI: COVID still causes limits on breakfast & evening reception. They provided a small ToGo box for breakfast with fruit, granola bar, muffin & juice. Target/Walgreens is a 5 minute walk away . Option to buy breakfast food to cook in room. Pots, pans & utensils available in the room.…
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: Walking distance to shops & restaurants. Downtown location so u will encounter some homeless people.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We booked this accommodation at the very last minute, due to Sentral Union Station cancelling our reservation due to “overbooking “. We had a party of four and we’re only able to get a queen and pull out double bed at a premium price! Not sure if the price was because of the Springsteen concert or if that’s the regular price. After returning home we discovered they had charged my daughter’s credit card for the valet service when I had paid cash. After my phone call today will see if they make this right. The only positive is their breakfast buffet. I’m sure with more time a better accommodation is can be found.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from OnAir54073710921, General Manager at Homewood Suites by Hilton Denver Downtown-Convention Center, CO
Responded 3 weeks ago
We appreciate the feedback, Saphire917. We're disappointed your time with us was less than ideal. We regret the confusion with your billing and that your stay didn't exceed your expectations. We hold ourselves to a higher standard so we'll address your concerns with our team moving forward. We do hope to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location was great. Convenient to many attractions. Staff was friendly and accommodating. Breakfast was much better than I expected. Valet parking crew was more than helpful. Overall great experience.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from OnAir54073710921, General Manager at Homewood Suites by Hilton Denver Downtown-Convention Center, CO
Responded 22 Feb 2023
Thanks for the great review, Discover622126! It's wonderful you enjoyed your stay at Homewood Suites Denver Downtown Convention Center so much! We strive for excellence so we're thrilled you appreciated not only our prime location and friendly staff, but also our delicious breakfast! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I reserved the premium suite which is larger in size and should come with premium amenities. I did not have snacks in my room, no premium wifi. Looks like the only thing premium about it was the price. I informed the front desk and they offered me a few snacks from the concession pantry and some drink coupons for the bar…. but the bar was closed. The room was in good condition but still have items in the fridge from the previous guest. Hopefully when i get the bill I am not billed for a premium room because thus is basic asf
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from OnAir54073710921, General Manager at Homewood Suites by Hilton Denver Downtown-Convention Center, CO
Responded 21 Feb 2023
We appreciate you taking the time to share with us your feedback, TravelSnob79. We're disappointed your time with us was anything less than perfect. We care deeply about the comfort and satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. Thank you again for sharing your concerns. We'll be sure to address this with the appropriate members of our team so that we may improve moving forward. We do hope you give us another opportunity to share a more enjoyable experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
DIRTY HOTEL! I ended up checking out after trying two different rooms! They were so dirty! I've only done that one other time in my life! I am a Hilton Gold Member and use their chains a lot, never have I seen on this dirty ever. I was really disappointed. I understand they are extended stay hotels, that might have more wear and tear, but these were dirty. Like food that wasn't cleaned up well enough.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from OnAir54073710921, General Manager at Homewood Suites by Hilton Denver Downtown-Convention Center, CO
Responded 4 Feb 2023
We appreciate the feedback, U2046WDmatthews. It's unfortunate your time with us was less than ideal. We care about the satisfaction and happiness of our guests. We regret that your room wasn't refreshed properly. It's important to us that we offer our guests a quality experience so we'll address your concerns with the appropriate members of our team moving forward. We hope you give us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was clean and nice but our keys would not work for the pool room, or the bathroom near by and there was no towels so we called and went to the desk 3 times and it still took over an hour to get towels. The complimentary breakfast was cold. This is not a place I would stay again.
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Make sure you have someone let you in the pool room and go someplace else for breakfast.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from OnAir54073710921, General Manager at Homewood Suites by Hilton Denver Downtown-Convention Center, CO
Responded 17 Jan 2023
We appreciate the feedback. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We hold ourselves to a higher standard so we'll address your concerns with the appropriate members of our management team moving forward. We hope you give us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed four nights. All staff was friendly. They have a really good breakfast with good variety and attentive staff to make sure you have what you need. The bed was comfy and the room was clean. If I have anything negative to say it would be that I’m not a fan of the dark room decor but it certainly didn’t hurt our experience in any way. I would stay there again.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from OnAir54073710921, General Manager at Homewood Suites by Hilton Denver Downtown-Convention Center, CO
Responded 19 Dec 2022
Thank you for taking the time to share your review with us, Holly0855. We're glad to hear you had such a great experience with us and that you appreciated our friendly staff, delicious breakfast, comfortable rooms and clean accommodations. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to our team. We're looking forward to sharing an even more pleasant experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Perfectly placed location, worst customer service you could ever experience if you’re not concerned about your money or your time or respects and stay here otherwise avoid all Hilton locations. Their customer service will not help you with any concerns you may have at these locations.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from OnAir54073710921, General Manager at Homewood Suites by Hilton Denver Downtown-Convention Center, CO
Responded 10 Dec 2022
We appreciate the time you took to give us feedback. Our staff takes a lot of pride in the one of kind service we provide. It's very disappointing to see your experience with us was not the standard we're accustomed to sharing. We always strive to exceed all of the needs of our guests. We'll be sure to address your concerns internally and we would love to show you how hard we work to give our guests the best service in the future. We hope to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed five nights while in town on business — Rooms are spacious with user-friendly kitchenette and thick walls, so you almost never here your neighbors. High floor with mountain view is worthwhile. Nice breakfast spread with rotating options each morning. Close to transit, 16th Street Mall, and city office buildings. Only criticisms: some cosmetic details in need of repair, like chipped paint and torn wallpaper. Also, window shades are operated by a switch on the wall, but there are two sets and three buttons each — and it’s not clear how they’re programmed. So it takes a lot of guessing and up/down moving to get them all to open or close at the same time.
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Date of stay: December 2022Trip type: Travelled on business
Room Tip: High floor with mountain views. Corner rooms have more windows!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from OnAir54073710921, General Manager at Homewood Suites by Hilton Denver Downtown-Convention Center, CO
Responded 9 Dec 2022
Thank you for the great review, MrsKMC25! It's excellent you enjoyed your time with us so much! We're delighted you appreciated our spacious rooms, great soundproofing, beautiful views, ideal location and delicious breakfast. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns regarding our furnishings and condition of our rooms with our management team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$157 - US$295 (Based on Average Rates for a Standard Room)
LOCATION
United StatesColoradoDenverCentral Business District
NUMBER OF ROOMS
182
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Claim Your ListingHOMEWOOD SUITES BY HILTON DENVER DOWNTOWN-CONVENTION CENTER, CO - UPDATED 2023 Hotel Reviews & Price Comparison - Tripadvisor
Frequently Asked Questions about Homewood Suites by Hilton Denver Downtown-Convention Center, CO
Which popular attractions are close to Homewood Suites by Hilton Denver Downtown-Convention Center, CO?
Nearby attractions include EscapeWorks Denver (0.4 km), American Museum of Western Art (0.4 km), and Colorado Symphony Orchestra (0.5 km).
What are some of the property amenities at Homewood Suites by Hilton Denver Downtown-Convention Center, CO?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Homewood Suites by Hilton Denver Downtown-Convention Center, CO?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Homewood Suites by Hilton Denver Downtown-Convention Center, CO?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Homewood Suites by Hilton Denver Downtown-Convention Center, CO?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Homewood Suites by Hilton Denver Downtown-Convention Center, CO?
Conveniently located restaurants include 54thirty Rooftop, Corinne Restaurant, and Sam's No. 3.
Are there opportunities to exercise at Homewood Suites by Hilton Denver Downtown-Convention Center, CO?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Homewood Suites by Hilton Denver Downtown-Convention Center, CO located near the city centre?
Yes, it is 0.6 km away from the centre of Denver.
Does Homewood Suites by Hilton Denver Downtown-Convention Center, CO offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Homewood Suites by Hilton Denver Downtown-Convention Center, CO?
Many travellers enjoy visiting Epic Escape Game Denver (2.2 km), Molly Brown House Museum (1.2 km), and Denver Union Station (1.2 km).
Does Homewood Suites by Hilton Denver Downtown-Convention Center, CO have any great views?
Yes, guests often enjoy the mountain view available here.