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Hilton Garden Inn Denver Union Station

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1999 Chestnut Place, Denver, CO 80202
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Traveller (76)
Room & Suite (45)
Dining (12)
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About

#52 of 178 hotels in Denver
Location
Cleanliness
Service
Value
The Hilton Garden Inn Denver Union Station offers comfortable rooms and friendly service. We're surrounded by city attractions and easy to reach by interstate or train. Our hotel is close to all the action when traveling to experience a concert with your favorite artist, immersing yourself in an opera or musical at the Denver Center for the Performing Arts, attending a convention at the Colorado Convention Center, or watching your favorite NFL, MLB, NHL, NBA, MLS, NLL team play the game. Additionally, there are plenty of nearby attractions to choose from which are open year-round in and around downtown. Take advantage of the numerous seasonal activities you can enjoy in the great outdoors with the walking/bike trails, or take a short drive west to the mountains of Colorado for hiking, skiing, kayaking, zip-lining, nature observation, and even casinos. Art throughout the hotel curated from local artists will engage your creative senses.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Valet parking
Paid private parking on-site
Wifi
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Private pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Happy hour
Snack bar
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Complimentary toiletries
Safe
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Microwave
Refrigerator
Flatscreen TV
On-demand films
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English
302Reviews6Q+A30Room tips

Reviews
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Traveller rating
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The K Family wrote a review Dec 2022
5 contributions
+1
We stayed here at the beginning of December and got a corner room suite. The room was incredible with excellent views! We ate dinner at the restaurant and it was pretty good food. Service was about a 6/10 there. Unfortunately, our stay took an unexpected turn we were woken up in the middle of the night to a gunshot and a bullet coming through the window. Now, to be fair, the hotel obviously has 0 control over this as we think it was a passing by vehicle on 20th street that was popping shots into the building. However, our larger concern was that the maintenance guy informed us that "it's been happening a lot recently". In addition to that, the hotel did not see the need to call the police and when we checked out I requested that the manager that was coming on later in the day call us. We never received that call. I called back a couple of days later, left another message to speak with the general manager, and again, I was never contacted. I don't think the hotel could have prevented the shooting but I do feel like they could have handled the situation with a little more tact given how shook up my wife and I were over the whole situation.
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Date of stay: December 2022
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Hilton Garden Inn Denver Union Station
Responded 23 Dec 2022
The issues you raise are important to us. While we're glad you enjoyed the views and dining, we apologize for any concerns about safety. It's unfortunate the situation was not handled in the manner you'd hoped it would be. Guests' safety is our top priority, and we'll look into your comments further. Should you be in the area again, please consider coming back to see us. Warm Regards, Daniel Dohner General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
homeinthemountains wrote a review May 2021
Albuquerque, New Mexico30 contributions11 helpful votes
Hotel's Favourite
We recently spent 4 nights at the Hilton Garden Inn. I had read other reviews and was a bit tentative but was pleasantly surprised. The staff including Kurt, Andrea and Marissa were beyond polite and accommodating. The first two days I was traveling alone and Kurt took extra care to make certain I was safe. Andrea met my room request needs and I ended up with a great room, 1213, on the Hilton Honors floor. Marissa was friendly and helpful in making sure my road bike was locked up safely. They were always front and center to greet us when we arrived back at the hotel. We had our dog, Luna, with us and they all treated her like royalty. An added plus was the well-equipped exercise room and lap pool. The weather was rainy for two days so we were grateful for options. The location is great and within walking distance to Union Station, King Soopers, restaurants, and the interstate. The valet parking fee is steep ($38/day) but the underground parking is much appreciated. They are not yet serving breakfast and you have to request housekeeping. I’m certain these are COVID issues. I will be back to this hotel when I visit Denver! Thanks to you all!
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
Room Tip: Ask about which rooms are best for minimal noise from the train.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from General Manager, General Manager at Hilton Garden Inn Denver Union Station
Responded 2 Jun 2021
It was such a pleasure to serve you, and we're glad we exceeded your expectations. It's fantastic that our exceptional hospitality and awesome amenities were highlights of your stay, and we'll be sure to share your kind words with our amazing staff. Though we hope to bring back our hot made-to-order breakfast soon, our current grab-and-go breakfast box is available for purchase at The Shop. We trust you had a fabulous time exploring the area, and it will be a privilege to welcome you back to Hilton Garden Inn Denver Union Station. Alison Mitchell, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JohnJSmallwood wrote a review Dec 2022
Santa Fe, New Mexico150 contributions117 helpful votes
We're staying here visit our son who lives in Denver, and in addition to a nice location this hotel has everything one would want when visiting downtown Denver. It's very close to Coors Field, and there are many restaurants and supermarkets close by. The service at the hotel is great, too, and we especially appreciated the extra level of service provided by Christine on an early Saturday morning. Thank you all, we'll be back.
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Hilton Garden Inn Denver Union Station
Responded 10 Dec 2022
Dear John, It was a pleasure hosting you at Hilton Garden Inn Denver Union Station! We're glad our convenient location and wonderful staff impressed you. The next time you're in town, we'd be happy to host you again. Warm Regards, Daniel Dohner General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
carynmckee wrote a review Nov 2022
1 contribution
Food wasn’t good at all however the location, staff, pool, and rooms are great. The grocery store across the street, near the highway which makes the travel from the airport was great. Just the breakfast needs major improvement.
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Review collected in partnership with Hilton Garden Inn
Date of stay: November 2022
Value
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Location
Cleanliness
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Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Hilton Garden Inn Denver Union Station
Responded 26 Nov 2022
Dear Caryn, It brightens our day to hear that our fabulous rooms and hospitable staff were a few highlights of your visit. We hope that you had a blast checking out our relaxing pool area as well. Please let us know how we could've improved your dining experience. Nevertheless, come back and visit us again soon at Hilton Garden Inn Denver Union Station. Warm Regards, Daniel Dohner General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Crewgirl4 wrote a review Nov 2022
2 contributions
The hotel was beautiful, with great views from the rooms and the pool. Service was average, fairly apathetic workers. I would definitely go again to enjoy the pool! The restaurant attached had a warm feel and very creative, delicious food. Again, the service was poor though.
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Review collected in partnership with Hilton Garden Inn
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Hilton Garden Inn Denver Union Station
Responded 8 Nov 2022
The views are lovely, and we're so pleased they helped make your stay at Hilton Garden Inn Denver Union Station memorable. It's also great to know that you enjoyed the onsite dining. However, we apologize for any disappointment with service, and we'll speak with our staff about your comments. The next time you're in the area, please come see us again. Warm Regards, Daniel Dohner General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Milan&Debbie wrote a review Nov 2022
Montreal, Canada70 contributions49 helpful votes
We stayed for 2 nights (12th floor) Room was spacious and clean. Equipped with fridge,safe and microwave. Check in was fast abd room was ready even before 15h00. Location is ok but we took uber everywhere we went. Breakfast is available $10-$14 but we didn't eat there. There is a restaurant attached to the hotel- we ate supper there but didn't like it (will write a separate review) Gave 4 star since ac/ heating was extremely noisy had to turn it off at night and noise from train woke us up several times eventhoug we were top floor. If you want mountain view it's facing commerciwl train trucks. There was no place to hang clothes since Iron and ironboard is located right under the bar (see our photo) We would stay here again. PS. Uber from airport to hotel was under $40.
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Mountain view comes with noise from train trucks.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Hilton Garden Inn Denver Union Station
Responded 7 Nov 2022
Thank you for being our valued guest at Hilton Garden Inn Denver Union Station. With a convenient location near attractions like Coors Field and the Museum of Contemporary Art, we trust you easily navigated our area. We apologize for the noise concerns during your stay, but we're pleased you otherwise enjoyed our spacious and clean accommodations. Our team is looking forward to hosting your next trip to Denver. Warm Regards, Daniel Dohner General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tracy Y wrote a review Oct 2022
7 contributions3 helpful votes
The hotel is very nice and centrally located. Staff is friendly. But I was disappointed that they held an extra $50 for incidental s without telling us, I noticed it after checking in and when I asked at the front desk the reaction I got was defensive. I just think if you charge something like that , it should be mentioned up front, it’s only right.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: Watch your invoice when you check in for extra charges and if you are driving they have valet...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Hilton Garden Inn Denver Union Station
Responded 17 Oct 2022
Dear Tracy, Thank you for the excellent rating of your recent stay at Hilton Garden Inn Denver Union Station. We're glad you enjoyed our lovely accommodations, convenient location, and friendly service. Your comments are important to us, and we'll use them as we continually work to improve our guests' experience. It would be our pleasure to host you again on a return trip to Denver, so come back soon! Warm Regards, Daniel Dohner General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rose R wrote a review Sep 2022
Carbondale, Colorado74 contributions24 helpful votes
This property is so close to everything, we walked or took a lime everywhere we went. The staff is very friendly and knowledgeable. We discovered 2 new restaurants with in walking distance. Honestly, the room was so nice though, we just stayed at the hotel and relaxed for a good portion of the time.
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Review collected in partnership with Hilton Garden Inn
Date of stay: September 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Hilton Garden Inn Denver Union Station
Responded 20 Sep 2022
Our prime location is perfect for any traveler looking to maximize their time in town, and we are happy you found it beneficial! It also makes us proud that our team was a great source of knowledge, and we hope that any suggestions they made served you well. Happy travels until we see you again at Hilton Garden Inn Denver Union Station! Warm Regards, Daniel Dohner General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jograham87 wrote a review Sep 2022
Dumfries and Galloway, United Kingdom2 contributions
After 24 plus hours of travel it would have been nice of the guy on reception would have put the phone down to check us in, didn't even get told what floor our room was on , no explanation of hotel facilities, breakfast etc, tried to go for a swim pool was ice cold , same guy casually said its broken waiting on a part been there almost 10 days and ots still ice cold , when I asked I was told its hot outside it will be nice to cool down well it wasn't pleasant, I thought payment was taken but to my surprise it wasn't git a call after 9pm over halfway through my stay to say my card isn't authorised for the rest, why the full amount want taken I don't understand maybe if the guy on reception had checked it could have been avoided, I would name him but he never introduced himself , such a disappointment, room was fine , the people serving breakfast were very nice but the rest of it not worth the amount
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: Book somewhere else, the area is surrounded by homeless and drug addicts
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jbmWyoming wrote a review Sep 2022
Wyoming303 contributions184 helpful votes
We planned a last minute trip over Labor Day weekend and wanted to stay away from downtown Denver & 16th St. We really like to hang out in the LoHi area so we gave this HGI a try. Honestly, we weren't expecting much. My husband and I flew in & took the RTD to Union Station and walked short 8 min to hotel and check in was friendly and quick. It's attached to a restaurant we had been to before, Woody Fisher, across from King Soopers grocery, close to Coors Field. Great location! Walked almost everywhere. Safe without some of the issues of 16th St. It was sold out but I didn't hear a noise from another room. Bed & pillows comfy. Easy to get Uber. Would definitely stay again. If flying out took 47 min total (~10 min hotel to Union Station & get ticket or use app) + 37 min train ride to airport terminal. Super easy.
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Date of stay: September 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Hilton Garden Inn Denver Union Station
Responded 14 Sep 2022
Thanks for staying with us at Hilton Garden Inn Denver Union Station. We take pride in delivering comfortable accommodations, so we're glad you liked your peaceful and cozy room! It was our pleasure to host you over Labor Day weekend, and our friendly team looks forward to serving you again! Warm Regards, Daniel Dohner General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$161 - US$262 (Based on Average Rates for a Standard Room)
LOCATION
United StatesColoradoDenverLoDo
NUMBER OF ROOMS
233
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HILTON GARDEN INN DENVER UNION STATION - Now €154 (Was €̶1̶7̶0̶) - UPDATED 2022 Hotel Reviews & Price Comparison (CO) - Tripadvisor

Frequently Asked Questions about Hilton Garden Inn Denver Union Station
Which popular attractions are close to Hilton Garden Inn Denver Union Station?
Nearby attractions include Coors Field (0.5 km), Howl at the Moon Denver (0.3 km), and Denver Millennium Bridge (0.09 km).
What are some of the property amenities at Hilton Garden Inn Denver Union Station?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Denver Union Station?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Denver Union Station?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Denver Union Station?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Garden Inn Denver Union Station?
Conveniently located restaurants include Snooze, an A.M. Eatery, Mercantile Dining and Provision, and Terminal Bar.
Are there opportunities to exercise at Hilton Garden Inn Denver Union Station?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Denver Union Station?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Denver Union Station?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Denver Union Station offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Denver Union Station?
Many travellers enjoy visiting Epic Escape Game Denver (3.1 km), Molly Brown House Museum (2.7 km), and Denver Union Station (0.5 km).