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Embassy Suites by Hilton Denver Stapleton

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#18 of 152 Hotels in Denver
Certificate of Excellence
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Embassy Suites by Hilton Denver Stapleton
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903 Reviews from our TripAdvisor Community

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Showing 887: English reviews
Albuquerque, New Mexico
Reviewed 31 July 2016

I feel that it was an ok stay at hotel but not happy at all with our stay! And at the pool they had no towels there at the pool! And at the happy hour they ran out of snacks and didn't put more snacks

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Diane O
Ed. D, General Manager at Embassy Suites by Hilton Denver Stapleton, responded to this review

We are very sorry that you had a bad experience at our hotel, and felt that some of the team was not friendly. Your comments and concerns have already been shared with several of the key members of our team, and will be more fully discussed at our next all team meeting. We take all criticism as an opportunity to...

Chattanooga, Tennessee
Reviewed 30 July 2016

Have nothing but high praise for this Embassy Suite. The hotel staff are very friendly and helpful; the breakfast is cooked-to-order and cannot be beat! We will definitely stay at this Embassy Suites the next time we're in the Denver area.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 991marlinc
Ed. D, General Manager at Embassy Suites by Hilton Denver Stapleton, responded to this review

Thank you for selecting our hotel as your home while in Denver, and allowing us to be of service. We appreciate your kind comments, and will share them with our team at the next team meeting. Take care!

Phoenix, United States
Reviewed 28 July 2016

The hotel is in great shape and maintained beautifully. All areas or the hotel were in good condition and clean! I am a stickler for cleanliness, and always travel with clorox wipes for my hotel stays. I didn't even need them here! Complimentary breakfast & reception were busy, for sure, but the staff worked hard to keep everything replenished and...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kristen O
Ed. D, General Manager at Embassy Suites by Hilton Denver Stapleton, responded to this review

Thanks for pointing out the benefits of our location and the ease in getting to so many great places from our hotel. And we wanted you to know how much we appreciate you for selecting our hotel as your home while in Denver. Take care.

Covington, Georgia
Reviewed 28 July 2016

Customer service was extremely friendly. They make you feel welcomed and at home. The beds are comfortable and the rooms are well situated. We especially liked their breakfast and evening cocktail reception. The one complaint that I have about the location is there aren't any restaurants in walking distance. We would definitely stay at this location again.

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Helpful?
Thank AAtravel
Ed. D, General Manager at Embassy Suites by Hilton Denver Stapleton, responded to this review

There is one great restaurant within easy walking distance...ours! Kidding aside, we do offer shuttle service to Northfields Entertainment & Shopping District, located a short two minutes west of our hotel. Northfields offers a wide variety of choices for your dining pleasure. Thank you for staying with us, and we hope to see you again in the near future. Take...

South Bend, Indiana
Reviewed 27 July 2016

Great staff and rooms. We were in town for a wedding reception and our stay was very pleasant. Rooms were clean and very comfortable. Breakfast was great. Even though it is next to I 70 we heard nothing. Good location for area.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Patricia P
Ed. D, General Manager at Embassy Suites by Hilton Denver Stapleton, responded to this review

Hope the wedding and reception went well, and that you had a great time celebrating the happy event. Thank you for allowing us to serve you while in Denver, and we hope to have another such opportunity in the future. Take care!

Johnstown, CO, United States
Reviewed 27 July 2016

Internet service poor. I had problems signing in every time I tried. I used and IPAD and have not had the same issue at other hotels. A little noisy from the atrium in the TV room. Closing bedroom door cut that off.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Joseph B
Ed. D, General Manager at Embassy Suites by Hilton Denver Stapleton, responded to this review

We are contacting our service provider about the wifi problem you encountered. We recently did a major upgrade to the system with all new fiber optic cables, routers, and over 100 new access points...the problems you encountered should not have occurred. Thanks for letting us know, and I assure you we are addressing the issue. Take care.

Langley City, Canada
Reviewed 26 July 2016

We were booked into this hotel for 6 nights for a group function. Our room was cleaned once during our stay, the restrooms in the hotel lobby were poorly cleaned and never stocked properly. They don't have very good shuttle service when they say they do. During the evening social that takes place among the guests they wanted to give...

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Helpful?
Thank wendy04662016
Ed. D, General Manager at Embassy Suites by Hilton Denver Stapleton, responded to this review

We are truly sorry that you had a bad experience in our hotel. Your comments and concerns will be shared and fully reviewed by the team so we can find ways to improve our efforts and enhance our service. Thank you for pointing out our short-comings. Take care.

Reviewed 26 July 2016

I live in kansas 200 miles from denver colorado I like going denver to shop and take in games escape.. You Have 2 Very Important people that is the whole reason I keep coming back that is Jody working the bar and Mama joining Breakfast.. I have been going to your hotels for years and so has my friends and...

Review collected in partnership with Embassy Suites Hotels
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Thank michaelpH3778DT
Ed. D, General Manager at Embassy Suites by Hilton Denver Stapleton, responded to this review

Both Jody and Mama are important members of our team, and we hope they will be with us for a long time to come. Each have special talents that they bring to our hotel each day they work, and both demonstrate the level of care for our guests that is the example we hope each of our team members follow....

Reviewed 26 July 2016

We were there for a soccer event. and stayed in a King 2 room suite which was great, plenty of room especially for a 10 day stay. The staff was great and very accommodating. We used the lobby especially the managers reception for our team meeting every evening. The Northfield Stapleton shopping center was minutes away with everything you would...

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Helpful?
Thank Marisa C
Ed. D, General Manager at Embassy Suites by Hilton Denver Stapleton, responded to this review

We always look forward to the soccer tournaments and the other sporting events that bring great families to our hotel. The enthusiasm shown by the kids taking part, whether they win or lose, is a wonderful thing to experience. Thanks for choosing our hotel as your base while in Denver, and we truly appreciate the opportunity to be of service.

Naselle, Washington
Reviewed 25 July 2016

Great motel when we were stranded in Denver for a couple of days because of an airline glitch. Our stay was wonderful and the staff was friendly and helpful. We would definitely go back if in the area.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 476harveyj
Ed. D, General Manager at Embassy Suites by Hilton Denver Stapleton, responded to this review

Sorry to hear about the problems you had with your travel plans. All of us are glad our team was able to make part of your trip enjoyable. Thanks for giving us the opportunity to serve, and we hope to see you again in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Embassy Suites Denver Stapleton is the perfect combination of location, amenities, service and value. Our 210 Suite Hotel is conveniently located 15 minutes from the Denver International Airport and provides complimentary shuttle service to and from. The property is 10 minutes from Downtown Denver and the Convention Center. Surrounding a lush seven story Garden Atrium with fountains, each of our two room suites include complimentary cooked to order breakfast and a nightly Manager's reception with complimentary cocktails and hors d'oeuvres. All suites feature: Complimentary hi-speed internet access, Refrigerator, Microwave, Coffee maker, Wet bar, High definition flat screen TVs. The latest Hilton amenities. The Hotel is located 5 minutes from the Northfields Premier Shopping Center and Mall and the Stapleton Shopping District both of which offer diverse shopping, entertainment and dining options. Within two miles is Dick's Sporting Goods Park, home of the Colorado Rapids and the largest sporting park in the United States. ... more   less 

Additional Information about Embassy Suites by Hilton Denver Stapleton

Address: 4444 North Havana, Denver, CO 80239
Region: United States > Colorado > Denver > Stapleton
Price Range: €129 - €200 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Denver Stapleton 3.5*
Number of rooms: 210
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton Hotels Direct, Expedia, Priceline and Travelocity so you can book your Embassy Suites by Hilton Denver Stapleton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Denver
Embassy Suites Denver
Denver Embassy Suites
Hotel Style:
#13 Family Hotel in Denver
#14 Romantic Hotel in Denver
#24 Business Hotel in Denver
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Denver Stapleton staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Denver Stapleton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request top floor to avoid noise, make sure you're up early to avoid housekeeping skipping your room”
 of 5 bubbles NEMurph, 16 Dec 2016 | Read review
“Ask for a room away from the ice/vending machines. The western side of the hotel has great views of the mountains.”
 of 5 bubbles Fernhart, 13 Nov 2016 | Read review
“The 5th floor seemed quiet, we didn't get noise from the breakfast or reception area.”
 of 5 bubbles 109AnnG, 13 Oct 2016 | Read review
“Internet connection poor on 7th floor but fine elsewhere”
 of 5 bubbles Gill68, 7 Oct 2016 | Read review
“Any where away from atrium/ bar noise”
 of 5 bubbles badgerfan67, 3 Oct 2016 | Read review
5 of 5