I had a HORRIBLE experience at the Marriott Denver Tech Center. Marriott manager Spencer Berends lied, gave me horrific attitude and provided zero customer service during a check in. Being a prior Marriott employee myself, I was shocked at his customer service and verbiage used. Because of his response, I have switched over to Hyatt from now on.... Note: Hyatt Regency Tech Center is AMAZING and 5-Star all day long!!
This is a very solid business traveler hotel. The general state of the property is great and the rooms are well maintained and generally clean. Have stayed here a number of times of the last few years and have had no complaints. Self parking is painless but does require a fee, as do other services, particularly if you don’t have a particular Bonvoy status level. The club room and gym are both nice and useful. Not exactly an exciting hotel but gets the job done, and does it well. No real reasons to avoid for a work trip. For a vacation you could probably find a hotel or location with more character.
First time to stay in this hotel for two nights and i really appreciate all the employees here especially cammy and marysah they are helpful and very professional in everything. Also Ben was so kind and friendly. Overall stay, 10/10 and i want to comeback again here.
We went to the hotel just for some friends get together. but our stay was way beyond lovely! The staff was beyond kind, and this is what makes an impact! Ben - from front desk was superb and lovely! (He was one of the stars in our stay!) Cammy and Marysah - The attention to detail about customer service was absolute amazing! Thank you again! We will definitely be back at the property!
Highly overpriced. Find any other hotel for $100 less per night. Desk clerks could not be bothered to look up when you approach the desk. They charge crazy amount for parking and charge for internet whether you use it or not. Watch for sliding flexible rates. When I booked the rate was $197. Then when I got the bill, one night was $270 and the other was $342.
I have NEVER written a review before, however, I wanted to shout out to the Denver Marriott Tech Center Staff. I lost my phone and David Davids went above and beyond to track me down. Also, Sam in the restaurant gave excellent service, also going above and beyond. Lastly, my daughter lost one of her dance shoes and Mac in security went above and beyond to help us look for the shoe. What a great experience with survice!!!!
Me and my friends stayed in Denver Marriott Tech. Our stay exceeded our expectations since Benlue always checked up on us even before our check in date. Once we checked in he checked up on us to make sure the room was okay and nothing was wrong during our stay which is very commendable as a fellow hotelier. I also want to mention Cammy since she helped us with the extension of our stay since our expectations were exceeded and which led to our idea to extend our stay. -Ryan Dimayuga
The Marriott is in the Denver Tech Center surrounded by offices and other chain hotels. My room was filthy. It had hair on the toilet seat and under the toilet seat; black mold or mildew throughout the walk-in shower; a filthy coffeemaker; tampered coffee packets; surfaces with hair on it; a huge red stain on the carpeting; mismatched linen on the bed; stains on the linen; hair on the linen; pillows without pillow protectors; broken or damaged furniture, hardware and fixtures; no amenities like mouthwash or lotion in the bathroom; and a dirty, run-down balcony. After raising the cleanliness issues I was told my room would be re-cleaned. Housekeeping did a very poor job, forcing me to get cleaning supplies from the duty manager and actually clean the toilet itself since housekeeping couldn't be bothered to properly clean and sanitize the toilet. Housekeeping thinks having pubic hair on the toilet seat from a previous guest is acceptable. Basic requests and preferences on my reservation and on my Ambassador Elite profile weren't fulfilled. Robes and slippers aren't provided in rooms. My room had two purified water bottles with a huge $5 price tag on them. What an insult to loyalty. $5 for a bottle of tap water. Bonvoy elite status apparently means nothing here. Coffee shop and grab-and-go market doesn't open until 6:30 a.m. and closes at 2 p.m., which means no coffee before 6:30 a.m. and no coffee after 2 p.m. Thankfully, there's a Starbucks about 2 minutes by car from the hotel. Also, the gift shop closes at 5 p.m. The lobby bar and restaurant is an annex and not in the lobby. Why isn't the lobby bar in the lobby? How many guests stay here and not know there is a lobby bar? The menu has a lot of beer and whiskey but a limited selection of mediocre wine. The restaurant's range of food was okay with something for everything. The service, however, was very poor. Applebee's has better service. Waitress served the wrong bottle of wine. She didn't know the difference between the pinot noir and the merlot. She had no idea how to serve wine. Never asked how the wine was, how the food was or thanked us for coming. Besides the cleanliness issues in my room, my room was renovated in the last few years but the renovation hasn't been maintained well. There was significant wear-and-tear on the furniture and decor. The bathroom door had a missing handle. The carpeting in the room had a huge red stain. Also, the walls were thin. I could hear the person in the neighboring room having what I'll call "adult fun." There was also significant noise from the interstate highway, as the sliding door to the balcony does not have good noise insulation. Elevators don't require keycards to access guest floors, which poses a security issue. The duty manager was apologetic over the cleanliness issues. I also raised the issues with the general manager, who was similarly apologetic about the hotel's shortcomings and failures. I ended up getting compensation by way of Marriott points equivalent to a comped free night. Other things to consider: The hotel doesn't offer valet parking but does charge guests for the privilege of parking in a totally unsecured parking lot. The M Club for eligible Bonvoy elites isn't open for most of the weekend. There's no doorman or bellman to help guests with luggage. Bonvoy recognition is minimum to nonexistent, even for ambassador elites. All things considered, the complete lack of cleanliness is unacceptable. Unfortunately, this property is managed by a third-party (Sage Hospitality) and not Marriott itself. That shows. I just stayed at a brand new Marriott that was managed by Marriott and made the Marriott Denver Tech Center look and feel like a Holiday Inn Express in terms of amenities, services, and the overall standard. Marriott sadly no longer has any quality control. Some properties are legitimately 4-star or 5-star hotels. Others are more like low-end brands and limited-service properties. Sadly, the Marriott Denver Tech Center fell into the latter category. While I received compensation for my stay, I cannot recommend the hotel and would not stay there again. There are too many other hotels in the Denver area that offer a better experience and value for money.…
My husband and I chose to stay at this location due to seeing a concert at Fiddler's Green Amphitheatre. The location also had many restaurants near by which was very nice. We rented a car and I was very happy to have monitored and secure parking. Easy access to the highway to get to other destinations while we stayed was also why we selected this location. The hotel was very well maintained and service was very good. We did get a room at the end of the hallway with a balcony, the room was clean and nicely updated. We did eat in the hotel bar one evening and the food was very good. We order salad and appetizers. Overall we enjoyed our weekend getaway. Thank you!
The hotel is charming but must the nickel and dime every cent from a customer. Parking is at a fee. Internet is at an additional fee too!! As much as the room cost internet ought to be included. And why charge for parking anyway? Anyway, the hotel room was clean. No microwave but has a small fridge tucked away in a cabinet. Their channel line up is extremely limited so don’t expect much in that area too. Everything closes early causing the guest to rely on Door Dash. There’s a restaurant onsite but that closes early too! There’s nothing in the area that stays open. The atmosphere of the hotel is well managed with a few services not seen in most, like shoe shining. Overall, for the money spent I would much rather have stayed elsewhere!
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