When I first told friends where I was staying in Denver, they all said, "It is a pleasurable eclectic experience". I was not sure what that meant, but I went in with intrigue. From the moment I arrived, in the snow I might add, the warm of the Hotel Monaco was felt immediately. The "door people" were extremely helpful and welcoming. The front desk staff were very accommodating and very complimentary. Helped with finding a restaurant for a snack after a long trip. The room was very nicely decorated, with extremely high ceilings! Made you feel like you were in a much bigger space. Bathroom was decorated very well, with subway tile all the way up, with barndoor shower doors. Wonderful movable vanity mirror. However, there are little unexpected extras... Yoga mat, umbrella, and of course robes, just to name a few. The lobby has a wonderful sitting area, wine tasting, and a fireplace. Great atmosphere. I highly recommend this hotel. Glad I stayed. I came for business, but plan to go back for pleasure.…
My favorite Kimpton hotel to date! Beautiful lobby,service was excellent and location can't be beat. Also, the front desk upgraded us due to my husband's Spire status and since we booked through Amex. Kudos to Elise with guest services for being so sweet and helpful! We stayed here twice in 2 weeks and will be our first choice when we return. Very nice restaurant in the hotel too with a great happy hour!
We have loved this hotel each time we’ve stayed there and this visit over Christmas was no exception! We know properties have had challenges in recent years but the Monaco was wonderful as usual with just a couple of areas that weren’t quite up to what we have experienced in the past. First though particular credit goes to front desk person Lyle who was terrific! He managed the front check-in by himself over the holidays and even though we saw that people had to wait in line to check-in at times or have needs handled, Lyle gave everyone the time & attention they needed! He was excellent managing this short staff situation. Valet service was adequate for car service but it was difficult to get assistance with luggage because the valets had their hands full with parking/retrieving cars! The cityscape guest rooms are lovely and the evening great room happy hour was fun as usual! We’ll look forward to our next stay at the Monaco!…
Arrived at this place and was treated in a very rude way by a new manager , and when I asked her why she was treating us that way , she told us we could cancel and go elsewhere , that’s my only complain , the restaurant was excellent , but this manager really is not fit for working in a place like this, she lacks proper manager attitude.
Overall a good stay. Great IHG rewards recognition (including a good upgrade), boutique feeling, and prompt valet car service. Very limited housekeeping staff so we had to wait in the lobby quite a while for our room to be ready (and we checked in after the stated time). Understandable but a bit annoying. Good location.
I can't say enough good things about this lovely hotel. We were there for a Christmas girls' trip. The staff, especially Lyle in the evening, went out of their way to make sure our stay was special. We enjoyed the nice wine at the complimentary happy hour and the small "nightcap" drink offered from 8 to 10 p.m. The onsite restaurant Panzano is amazing for breakfast. There are great restaurants nearby too like Apple Blossom. You can walk just about anywhere. Stay here and enjoy! You won't regret it!
It was a great time from start to finish! Natalie was amazing as well as the rest of the staff! We decided to stay here while doing a staycation and it was a blast. We would totally stay here again! Thank you all for everything!
Location is good, personnel are well trained and attentive. Finish in rooms is inexpensive. The regulator in shower did not work and there was no mix of hot and cold water. The internet service is deficient and unacceptably slow. Unable to load some websites and others are very slow. No coffee or breakfast available in hotel.
Amazing Staff! Incredibly Kind and Helpful! Really enjoyed the amenities and offerings and Pazano was a perfect and well integrated dining compliment. Did not spend a ton of time at the hotel, but in the time I was there, there were no real issues to report.
I have been a foster parent to teen girls for more than 11 years. It's a tough but mostly rewarding experience that I learned to survive by scheduling alone time. I discovered Hotel Monaco in 2020, prior to Covid, and immediately fell in love. I am currently enjoying my third stay here. The environment is comfortable and intimate. The lobby is so welcoming and the rooms are tastefully decorated. I especially like the ability to connect my Netflix to the big screen TV. It's the perfect way to binge my favorite shows. The hotel has a great restaurant and bar. For me it's like being on vacation without having the hassle of getting on a plane. I highly recommend Hotel Monaco to anyone visiting Denver or needing a great local escape. It has become my home away from home. The only bad thing about staying here is having to leave.…
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