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Courtyard Denver Downtown

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#49 of 152 Hotels in Denver
Certificate of Excellence
GreenLeadersSilver level
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Courtyard Denver Downtown
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731 Reviews from our TripAdvisor Community

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Showing 718: English reviews
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Clive, Iowa
Reviewed 4 days ago NEWvia mobile

Although the lobby was undergoing renovations, our room was not. I like the valet parking and 16th Street access. We enjoyed a large room and peaceful stay. The hotel is in a refurbished historical building and has a pretty cool vibe. We will stay here again.

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Helpful?
Thank ja1800
Vancouver, Washington
Reviewed 1 week ago via mobile

Conversation can be heard through the walls clearly at normal voice levels. Very small, sparse rooms with no hooks for your shaving or makeup kit, no storage for towels near the shower, no character to the few decorations and uncomfortable (and torn in this case) bedding. This trip has eliminated Courtyard from any consideration in the future. I feel like...

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Helpful?
Thank ANygard
Management response:

Dear ANygard , Thank you for taking the time to share your review in regards to your recent stay at the Courtyard Denver Downtown. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting your expectations. We...

loveland
Reviewed 2 weeks ago via mobile

I love this hotel! Second time I've stayed here and just as good if not better than the last. Meeting rooms were wonderful, hotel room amazing, location is perfect for easy downtown walking & customer service was flawless. I'll definitely be back!!

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Helpful?
Thank liz s
Pittsburgh, PA
Reviewed 2 weeks ago

Three years ago, I described this hotel as "Hotel Awesomeness" noting that there's little not to like at this downtown Courtyard by Marriott. In my second and third year, I still gave it a 5-circled, but described it as "near perfect," noting that all rooms are not created equal in this grand old former department store of a building, discovering...

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Helpful?
Thank Bill L
Reviewed 4 weeks ago

I have no idea how this hotel has such good ratings. The location is great, but that's it. The rooms are very old, the hotel itself is very dark, and there are virtually no amenities. No breakfast, only bad tasting coffee. Elevator looked like it was going to break down any moment. I was here on business but would have...

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Helpful?
Thank Elisa Z
Management response:

Elisa Z- Thank you for staying with us and for your candid review. I'm very sorry for your experience and it is certainly not our standard. We have taken corrective action to address the issues you noted and will work to regain your trust. We take pride in our service and our hotel and apologize we did not meet your...

Reviewed 7 January 2017 via mobile

The stay was good except the windows are very tall and we couldn't get the top of the curtain to completely close. This allow a light to shin in our faces the entire night. Great location to lots of nightlife fun. It was quite, clean and safe. Would recommend and would stay again. Staff at the hotel was friendly.

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Helpful?
Thank Cassie E
Colorado
Reviewed 20 December 2016

Have stayed at this property for years when attending events in downtown Denver - but no more. Last trip sealed the deal. Ceiling over the bathtub was visibly cracked and started leaking water when the shower was turned on in the morning. Front desk staff person that a.m. offered no apology when I called and told him we needed another...

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Helpful?
1Thank GoBlueinColorado
Jason M, General Manager at Courtyard Denver Downtown, responded to this review

GoBlueinColorado- Thank you for staying with us and for your candid review. I'm very sorry for your experience and it is certainly not our standard. We have taken corrective action to address the issues you noted and will work to regain your trust. We take pride in our service and our hotel and apologize we did not meet your expectations.

Dillon
Reviewed 19 December 2016

Our previous stays here were delightful. Things have changed. Gruff east European front desk. Curt and explained little, not helpful. Called 20 minutes ahead to get my car out of the 37 dollar a day valet, and front desk failed to let them know, took another 20 minutes to get my car. We were in town to see a play,...

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Helpful?
1Thank Snowpiste
Management response:

We understand the frustrations you experienced throughout your stay and are truly sorry. I again apologize and hope that if you travel back to Denver, you will give us the opportunity to show you what a true Courtyard Marriott Denver downtown stay is like, as you have experienced in the past. The city is making positive strides help reduce the...

Snowmass Village, Colorado
Reviewed 16 December 2016

This was my second stay at Courtyard Denver within one year. It is a good downtown location on the 16th Street Mall, walking distance from very good restaurants. I was disappointed that basic television cable service in the room was not available. When I made a request for service (twice over two days), I was eventually informed by the responding...

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Helpful?
1Thank Debra H
Management response:

I am so sorry to hear that your recent stay was not to your usual standard. We truly do pride ourselves in providing above and beyond service and to hear this was not delivered during your stay is unfortunate. We apologize for not clearly communicating the television situation with you upon check-in, we will be following up with our associates...

Cape Coral, Florida
Reviewed 4 December 2016

I have not stayed in downtown Denver in a number of years and glad I picked this property.Located in the heart of downtown, lots of places to eat and shop. The convention center is a few block away as well. This property has an Embassy Suites feel with the open lobby. The staff were very nice and helpful. My room...

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Helpful?
Thank Charles1019

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Our boutique-style Courtyard by Marriott Denver Downtown hotel is ideally located on the famed 16th Street Mall, just 4 blocks from the Colorado Convention Center and close to the best restaurants, attractions and shopping in the city. Visit the Pepsi Center, Coors Field, Larimer Square, Denver Pavilions and the Denver Center for the Performing Arts. Our Denver downtown hotel's stylish rooms and suites feature first-rate amenities, including luxury bedding, microwave, and mini refrigerator. We are housed in a beautifully renovated historic building, and offer distinguished meeting space ideal for corporate gatherings. Guests are invited to enjoy our fitness and business centers, and free Wi-Fi throughout the hotel. Be sure to visit our on-site restaurant, Rialto Cafe, offering award-winning cuisine. The Courtyard Denver Downtown hotel delivers comfort, convenience and style! ... more   less 

Additional Information about Courtyard Denver Downtown

Address: 934 16th St., Denver, CO 80011
Region: United States > Colorado > Denver > Downtown
Price Range: €154 - €310 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Denver Downtown 3.5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Courtyard By Marriott Denver Downtown Hotel Denver
Denver Courtyard
Denver Marriott
Hotel Style:
#8 Green Hotel in Denver
#16 Family Hotel in Denver
#29 Romantic Hotel in Denver
#35 Business Hotel in Denver
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Denver Downtown staff and other travellers.
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Questions? Get answers from Courtyard Denver Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1) outside rooms; 2) corner rooms on floors 2, 3 & 4.”
  • If they ever remodel guest rooms, I hope they keep the cool desk chair and non-cookie cutter car
 of 5 bubbles coasterlink, 5 Feb 2017 | Read review
“No good views. Best are rooms overlooking the hotel's small parking lot toward the DCPA. Be sure you don't overlook the alley!”
  • View from room we were moved to after ceiling began leaking in our 1st room.
  • Crack in ceiling leaking water.
  • Housekeeping's creative use of a coffee cup lid for a soap dish (no soap dish in the bathroom).
 of 5 bubbles GoBlueinColorado, 20 Dec 2016 | Read review
“Not on the 2nd floor; limited local television service”
 of 5 bubbles DebraH446, 16 Dec 2016 | Read review
“Consultation with hotel staff can help meet particular room needs.”
 of 5 bubbles karlk961, 6 Nov 2016 | Read review
“Room 425 is bigger than 221”
 of 5 bubbles LenaUppsala, 6 Nov 2016 | Read review
5 of 5