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Holiday Inn Express Colorado Springs Airport

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Holiday Inn Express Colorado Springs Airport
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135 Reviews from our TripAdvisor Community

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Showing 132: English reviews
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Reviewed 10 January 2017 via mobile

Some of the staff is nice but I think they had lousy service. When we left we wanted are beds made and when we got back the bed did not have a sheet on it and it looked bad. But some of the front desk ladies were nice.

Thank Chunka2014
IHGService, Guest Relations Manager at Holiday Inn Express Colorado Springs Airport, responded to this review

Dear Chunka2014, Thank you for being our guest and for taking the time to share your experience.It is regrettable to read that you did not fully enjoy your stay with us as we fell short in some details especially with the level of service rendered by our staff. We appreciate your comments as it is only with feedback like these...

Reviewed 28 November 2016

This hotel has the nicest people, we arrived later than we thought we were going to and everything was perfect and our check in was so helpful and cheerful. Breakfast was more than adequate and when I wanted some hot cocoa some cheerfully found for me. All the rooms were very clean as was the pool. Our room was a...

1Thank Lori D
sharon c, Manager at Holiday Inn Express Colorado Springs Airport, responded to this review

Hello Lori, Thank you for your comments. We really do appreciate positive feedback from our guest. We strive to give each guest the best HIE experience. Thanks again!

Portland, Oregon
Reviewed 17 November 2016 via mobile

The staff at check-in was wonderful. The lobby is very well appointed. He young man who drives the shuttle to the airport is very polite and helpful. The rooms are "you get what you paid for..." here is what lowered the rating. Shortly after being dropped off at the airport I recalled that I had forgotten my curling iron b/c...

Thank gonein321
IHGService, Guest Relations Manager at Holiday Inn Express Colorado Springs Airport, responded to this review

Dear gonein321, Thank you for staying with us and for sharing your experience. I am happy that your check- in experience went smooth. However, it is very unfortunate that your overall satisfaction was negatively affected by the level of service you received in trying to retrieve your left item. Please accept our sincerest apologies for any inconvenience this may have...

Reviewed 19 October 2016

My friend Mike and I chose this hotel while we were on a Harley Davidson ride through southern Colorado. The GM, Sharon, was very helpful in finding some local shops we needed to find for items for our bikes. The hotel was clean, had many restaurants nearby, and the staff was very friendly. Thank you for providing us with a...

Thank Chad S
Waterford, Wisconsin
Reviewed 19 October 2016

We weren't planning on stopping in Colorado Springs, but I'm so glad we did! Our main reason for picking this hotel was because of the price and it had a hot tub! The front desk folks were fabulous and were very knowledgeable about the area. The hotel was clean, staff was nice and they had a washer and dryer. We...

Thank Jodie B
Seneca, IL, United States
Reviewed 12 October 2016 via mobile

We picked this Holiday Inn Express because of the location. Easy to get to on 24, and easy to get back on 24. This is a quiet airport location with a great staff, awesome breakfast, pool, laundry and a short walk to the Holiday Inn (full service) restaurant next door for food. It was well worth our stop.

Thank Phyllis N
Troy, Alabama
Reviewed 7 October 2016

We stayed here one night after arriving at the COS airport late. This was an average Holiday Inn Express. The room was quiet expensive for the night we were here. We were told they were completely booked that night so prices were higher.

Thank James253
IHGService, Guest Relations Manager at Holiday Inn Express Colorado Springs Airport, responded to this review

Dear James253, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. It is nice to know that the location of the hotel is convenient to your needs. However, we regret if the you found the room rates expensive. I have...

Reviewed 28 September 2016 via mobile

Their customer service was great. I checked in fairly late and the person who helped me had an uplifting spirit and helped me quickly and efficiently. The only issue I had was that I had to switch my booking days so the only room available was an accessible room. But it everything worked out fine. I would stay here again.

Thank Debanie
Overland Park, Kansas
Reviewed 4 September 2016

First impression was the front desk. I believe Lisa was on the desk when we pulled in. She was very friendly and helpful. We could not check in yet, but she gave me directions and a map to get to the Olympic Center while we waited for the room. I had read reviews on the size of the room, but...

Thank kc-opk
sharon c, Manager at Holiday Inn Express Colorado Springs Airport, responded to this review

Thank you so much for relaying some of the issues you had with your stay. We are pleased to hear that you still enjoyed your stay at our hotel. Thanks again and we hope to see you soon!

Amarillo, Texas
Reviewed 25 July 2016

Used my points to book a room, wow was i ever dissapointed when i got there, room must have been 150 sq ft or less, there was literally no room to turn around in between the beds, the bathroom door hit the outside door, if someone was coming into the room and some one coming out of bathroom it was...

Thank tim w
IHGService, Guest Relations Manager at Holiday Inn Express Colorado Springs Airport, responded to this review

Dear tim w, First of all, thank you very much for your recent stay at our Holiday Inn Express Colorado Springs, CO. I am so sorry to see you did not enjoy your overall experience with us, especially with the room size. We’d like to obtain some additional detail regarding your experience so we have sent you a private message....

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn Express Airport Offers Comfort and Convenience Getting there has to be fast and convenient too. Only 2.5 miles from the Colorado Springs Airport (COS), we are your ideal destination. Begin your day with our 'Express Start' breakfast which features a variety of delicious breakfast items, including our exclusive cinnamon rolls, omelets, biscuits and gravy, bacon, sausage and much more. No matter what brings you to Colorado Springs, your room is your personal retreat. The key word is comfort with our Simply Smart luxurious bedding, expanded cable with HBO, refrigerator, microwave,flat screen t.v., DVD players as well as our exclusive Kohler showerhead. NEw pool And Hot Tub. Imagine having all the tools you need for business, high-speed Internet, spacious desk with ergonomic chairs, 24 hour business center, copying and faxing services for your convenience.A choice location for the business traveler we are less than 2 miles from Peterson Air Force Base, Lockheed Martin, ITT, Northrop Grumman, Boeing, Ratheon, SI International, Serco, Arinc, Coca Cola, Siemens, and General Dynamics. Families appreciate this great location. We are situated off of I-24 with easy access to several local attractions. Come and rise the Cog Railway to the top of Pikes Peak America's mountain, tour the awe-inspiring Garden of the Gods, take a chance at the Cripple Creek Casinos, Cliff Dwelling and see a concert at the World Arena. ... more   less 

Additional Information about Holiday Inn Express Colorado Springs Airport

Address: 1815 Aeroplaza Dr, Colorado Springs, CO 80916-4204
Region: United States > Colorado > El Paso County > Colorado Springs
Price Range: €101 - €184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Colorado Springs Airport 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Holiday Inn Express Colorado Springs Airport Hotel Colorado Springs
Holiday Inn Colorado Springs
Colorado Springs Holiday Inn
Hotel Style:
#8 Spa Hotel in Colorado Springs
#26 Business Hotel in Colorado Springs
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Colorado Springs Airport staff and other travellers.
1 question
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Price, Utah

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Questions? Get answers from Holiday Inn Express Colorado Springs Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dont stay here unless you love small small small rooms”
C4930JEtimw, 25 Jul 2016 | Read review
“ask for one where you can view Pike's Peak”
300carolinec, 17 Jun 2016 | Read review
“Stay someplace else”
carolbD5621RP, 6 Jul 2015 | Read review
“Avoid facing west--could be hot.”
876caroles, 10 Jun 2015 | Read review
“Odd number rooms face Pike's Peak”
allaboutthefamily, 26 May 2015 | Read review
5 of 5