Possible health risk if you choose to use the hot tub during your stay. Attempts to reply to their initial email are always returned undeliverable. The rooms were adequate and clean. The hot tub, a totally different story!
From checking the staff has been excellent. Each team member had nothing but good reviews of accommodation and staff. Jasmaine went the extra mile to make sure our stay was pleasant. She made sure all our needs were met and no matter how much was asked of her got it done with a smile. Would recommend hotel for anyone visiting Colorado Springs.
I would like to say this hotel definitely won me over! The view and the extra safety measure they took for hotel guest it was a great stay. First time here & we were not expecting anything like this in the hotel because it was all safety & health meat taken seriously & all the staff was amazing !
Huge hotel, convenient to restaurants and Target within walking distance. Breakfast options are for purchase only. On-site dinner options very limited. Good place for weddings and meetings. Room was clean but housekeeping was suspended due to COVID.
Housekeeper left her peroxide spray in the room which my daughter got into and sprayed everywhere which ended up burning her skin. When I called the front desk they joked about it and laughed and said well at least your floors are clean. Felt like it wasn’t handled properly. And the curtains in the room were stained with food you can tell they don’t clean daily...
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