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Best Western Executive Inn & Suites

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1440 Harrison Rd, Colorado Springs, CO 80905-4002
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 114 hotels in Colorado Springs
Location
Cleanliness
Service
Value
Travellers' Choice
With a Colorado Springs location just minutes from the World Arena, Cheyenne Mountain Zoo, and the downtown area, BEST WESTERN Executive Inn & Suites is the perfect choice for business and leisure travelers alike. We're close to the Olympic Training Center and the Air Force Academy, as well as outdoor recreation at Seven Falls, Pikes Peak, and more. Our beautiful hotel offers an impressive list of amenities, including a complimentary breakfast, same-day dry cleaning, Wi-Fi, and a business center. Our indoor pool is heated for your comfort, and after an invigorating workout, you’ll love relaxing in the whirlpool spa. At BEST WESTERN, you’ll find a variety of rooms and suites to fit everyone’s lodging needs. In addition to our clean, comfortable and quiet accommodations, we have options including rollaways or sofa beds, a refrigerator and microwave, a desk or work area, and suites with stunning mountain views. For the perfect room in the perfect location at a price you can afford, we’ll see you at BEST WESTERN.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Business Centre with Internet Access
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, German
882Reviews10Q+A100Room tips
Traveller rating
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Popular mentions
Deo K wrote a review 18 Jun
1 contribution
Clean comfortable hotel. Good beds great breakfast. Staff was very friendly. The breakfast guys were great although they didn’t have their preferred bacon they still had delicious bacon available. I would recommend this hotel to anyone and I would stay here again when I’m passing through Colorado of my next business trip
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Date of stay: June 2021Trip type: Travelled on business
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SouthDallasTX wrote a review 17 Jun
Dallas, Texas1 contribution
I don't like to post negative reviews, so I'll try to stick to the facts that contributed to our less-than-ideal stay at the Best Western Executive Inn & Suites in Colorado Springs (on Harrison Road). This hotel is not in a desirable location. It is difficult to get in and out of from the street. It is located behind two boarded-up former restaurants (as others have mentioned). It is right next to a downhill stretch of I-25 where large trucks frequently use loud compression braking. The white fence in the back of the property has razor wire on top of it. We were not allowed to check-in 15 minutes early (2:45PM) because a shift change was in progress. When we came back later, we were unable to request a room facing away from I-25. We were told all rooms were assigned at 8:00AM. Staff allowed us to inspect our assigned room before taking it, but it turned out to be louder at night than we experienced during check-in (our error). We looked into changing hotels for days two and three of our stay but we had booked well in advance and rates had gone up $100 per night in this area. So, we decided to tough it out. I would note that during our 3-day stay this hotel didn’t appear to be more that 25% occupied, and a room change could have been offered up. We tried to apply three Best Western gift cards during check-in but were told we couldn’t since there were no charges on our account yet. We were told to present the gift cards at check-out instead, which we did. At that time, we were told they should have been applied at check-in. It shortly became apparent that the front desk clerk on duty for our Saturday morning check-out was unfamiliar with gift cards since he/she pulled out the procedure manual and then had to make a phone call to a more senior person. Even that did not produce on-site results and they ended up taking a picture of our gift card numbers and asked us to leave our name, phone, and E-mail. At the time of this review, five days later, we have not received any contact and the gift card problem is still unresolved. On days two and three, both our access cards failed to open the outside doors or our room. On both days we had to walk around to the front of the hotel (in the dark) and have the front desk reprogram our cards. On both days the front desk staff told us to keep our cards away from phones and electronics (which we did). On the last day I asked, if the cards were not programmed for all three days would it cause this problem. and was told yes, it could. During check-out, while we were waiting for our gift cards to be handled, three other guests showed up to have their cards reprogrammed, so this problem was not unique to us. For all three of those guests (and us) the front desk clerks only asked for a room number and then promptly re-programmed the cards. One gentleman came back a second time because the first room number he gave the clerk was incorrect. No guest room/name checks or photo ID validations were witnessed, creating a big security problem. [editorial on] Have a key? Get into a room. [editorial off] There is no designated place to park a trailer at this hotel. All parking spaces are single length dead-end spaces. All access driveways are marked as Fire Lanes (no parking). We had a small U-Haul and because the hotel wasn’t very full, we could park across five spaces in the rear, so it worked out OK for us for the one night. RVs or longer trailers would likely have nowhere to park at this hotel. To add insult to injury, on the last day when we left our garbage cans outside our room door to be emptied, someone left their garbage in one of our cans. Not staff’s fault, but come on… So, now for our final opinions: This hotel appears to operating on a shoestring budget. I suspect they can “check the boxes” of a Best Western inspection, but that doesn’t make for an enjoyable stay. Staff was more untrained/unknowledgeable than we are used to experiencing. And we ultimately left the hotel with an unresolved billing problem. My spouse commented that “Nothing seems to be their fault.” Polite? Yes. Competent? Nope. Friendly? Not to the point of being welcoming. Bottom line: Even if we were offered free nights to stay at this hotel, we would pay to stay elsewhere. Enough said.
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Date of stay: June 2021
Location
Service
Sleep Quality
Room Tip: Request a room that doesn't face I-25, ** before 8AM on the day of your arrival **
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grand33 wrote a review 7 Jun
Denver, Colorado69 contributions34 helpful votes
Since our last visit, things have changed in the immediate neighborhood outside of the hotel. The Denny's that was just closed the last time has now been significantly vandalized, and the Village Inn that had been open is being converted into a pot dispensary. There was also a problem with the back door, which could not be opened with the room key, forcing most parking to the front of the building. Next time we stay in the area, it will be somewhere else. The room, service, and breakfast were all just fine, though.
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Date of stay: June 2021
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Service
1 Helpful vote
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Response from Nicki Moser, Guest Services / Front Office at Best Western Executive Inn & Suites
Responded 1 week ago
Thank you for taking the time to leave us a review regarding your recent stay. We are thrilled to see that our team exceeded your expectations. Even though beyond our control, the empty restaurants have been bought and some new business are coming in. I am confident that this will help the overall appearance . We do hope that we can host you again, when back in the area.
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david m wrote a review 7 Jun
Chubbuck, Idaho429 contributions120 helpful votes
This Best Western Hotel like all the previous comments stated it is a nice hotel, but in a very poor location and needs improvements. First I will say the staff are indeed very professional and friendly. One of them I forget her name kept opening the door for me each time I'd come bringing in our luggage when we first arrived. The location of the hotel is in a place that has two businesses that are being torn down and there are a lot of holes in the parking lot area. Also, the hotel room we stayed the beds were good, the shower was good, but the major issue we had was cleanliness was an issue. There was hair in the bath tub, and a lot of dust in the vents in the ceiling. Also, one other issue was that the mini fridge we had in our room was not working very well. And the power outlet was broken. And the AC machine wasn't working very well. Yet all in all we did have a good visit. Not sure if we would come back if we visited Colorado springs again. The free breakfast was good.
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Date of stay: May 2021
Value
Service
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Room Tip: Go to one of the other Best westerns.
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Boystowtraveler wrote a review May 2021
Chicago, Illinois472 contributions177 helpful votes
This set back from the road, yet right beside a freeway. The property is nestled between two defunct and nasty buildings that are out of business. So, you may encounter derelicts about the area. Rooms seem dated and the whole property needs an update. It used to be a great place to go, but it just looks shabby now. Maybe this BW should move. However, the saving grace was that it had a hot breakfast unlike most other BW's.
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Review collected in partnership with Best Western
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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PRICE RANGE
US$80 - US$168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western colorado springs, colorado springs best western
FORMERLY KNOWN AS
BEST WESTERN Executive Inn & Suites
LOCATION
United StatesColoradoEl Paso CountyColorado Springs
NUMBER OF ROOMS
84
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Frequently Asked Questions about Best Western Executive Inn & Suites
Which popular attractions are close to Best Western Executive Inn & Suites?
Nearby attractions include Cosmo's Magic Theater (0.9 km), World Arena (1.1 km), and Cinemark Tinseltown USA and XD (0.7 km).
What are some of the property amenities at Best Western Executive Inn & Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Executive Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Executive Inn & Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Executive Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Executive Inn & Suites?
Conveniently located restaurants include Carrabba's Italian Grill, Olde World Bagel & Deli, and Outback Steakhouse.
Are there opportunities to exercise at Best Western Executive Inn & Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Executive Inn & Suites?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Best Western Executive Inn & Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Executive Inn & Suites offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Best Western Executive Inn & Suites?
The staff speaks multiple languages, including English and German.