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Embassy Suites by Hilton Colorado Springs

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Embassy Suites by Hilton Colorado Springs
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1,127 Reviews from our TripAdvisor Community

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Showing 1,123: English reviews
Colorado Springs, United States
Reviewed 6 days ago NEW

Great service, rooms were clean. Lobby was under construction. It would have been more convenient if I didn't have to get on the elevator to get to the other side of the building. We had to jump on the elevator to the 2nd floor, walk across the bridge in the building and take the elevator back down to the 1st...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank jeremiahlp
Boston, Massachusetts
Reviewed 1 week ago

As my title states, it's a decent stay for the location. The rooms are big but not exactly "new" even thought they said its renovated. For the size of the rooms, the bathrooms are oddly tiny. I can only imagine that you can't fit more than one person at a time. The plus side of this hotel is that it...

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Helpful?
Thank Lingyforever
Johnstown, Colorado
Reviewed 1 week ago

The construction is massive & they don't tell you about it when you book your room----the complimentary services are in a yapped off area and this particular embassy suites is not at the same level as others I've stayed at---I would not recommend at this time.

Review collected in partnership with Embassy Suites Hotels
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Thank randya273
Rawlins, United States
Reviewed 1 week ago

The staff was very helpful and polite for my 7 night trip. The evening happy hour is well worth the stay, especially during football season!! The lobby area is under construction, but they seem to be moving along quite well. Rooms are great, especially with the balcony!

Review collected in partnership with Embassy Suites Hotels
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Thank andrewwJ9005XE
Belgrade, Montana
Reviewed 1 week ago

Our team was booked here for a stay and play. As the other reviews stated the motel is under full construction (read the other reviews, they are not exaggerating). I was baffled that the motel is even open let alone scheduling team events. Our room was ok. It was dusty from all the construction and the phones did not work...

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Helpful?
Thank selfbow101
American Fork, Utah
Reviewed 1 week ago

We had to stay here as part of a tournament entry. Their website said the pool & hottub were out of order due to remodeling the lobby. The entire ground floor is under construction complete with concrete dust, welding & the use of a jackhammer. You need a dust mask to be outside your room and ear plugs to be...

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Helpful?
1Thank 31countriescounting
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear 31countriescounting, Thank you for your comments and for staying with us even though we had renovations happening during your stay. I apologize for the noise and dust, fortunately the most intrusive work is almost behind us. I am glad that you found the rooms and especially the beds to be to your liking. I hope you will consider returning...

Colorado Springs, United States
Reviewed 1 week ago

The hotel is being rennovated. Staff informed us that although the lobby is under rennovation (a disaster) that the rooms were "completely" rennovated. My room was not rennovated and I called the desk and had the Manager come up. She looked around the room and told me that this room is completely rennovated. It was a funky room with a...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank H8360DKdant
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear H8360DKdant, I am sorry we did not deliver on the expectations you have come to expect from Hilton Hotels and I apologize that the guest suite was not up to your standards as a renovated room. I hope that one we finish the renovation of the public space you will consider giving us another chance to re-earn your trust...

Chico, California
Reviewed 2 weeks ago

I am a Gold Hilton Member. I know that's not the highest status but I do prefer Hilton over other Hotel Chains. My Favorite Hilton Hotes are Embassy Suites .... All of my preferences and prior experiences are not sufficient to overcome the HORRID conditions of the Colorodo Springs Embassy Suites during their Rennovation. The entire place is a construction...

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Helpful?
1Thank Travelingman11122
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear Travelingman11122, I am very sorry that your stay was not up to our normal standards due to renovations and that we failed to meet your expectations. We do appreciate your loyalty as a Hilton HHonors Gold member and don't take your business for granted. We will reach out to you through Hiltons Guest Service portal in order to resolve...

Reviewed 2 weeks ago

Hotel is under remodel and I knew that going in. The entire bottom floor is being remodeled at one time???? Breakfast is relocated to meeting room that is small, seating is limited, food was cold. I stay at Embassy properties because of the quality and value. They missed on this one.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Brian S
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear Brian S, Thank you for staying with us, I am sorry that the renovations effected your experience in a less than desirable way. I hope that you will consider giving us another try after the renovations are completed. Best regards, Jeff Zelkin

Tulsa, Oklahoma
Reviewed 2 weeks ago

We usually love Embassy Suites but this Embassy Suites is undergoing major renovations. I booked the hotel from the Hilton Honors apps and it said some common areas were undergoing renovations. Very misleading. The whole center of the first floor was ripped down to the concrete floors. MAJOR construction was going on. The room was nice and spacious but getting...

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Helpful?
1Thank Outbackrunner
jzelkin, General Manager at Embassy Suites by Hilton Colorado Springs, responded to this review

Dear Outbackrunner, Thank you for staying with us, I do apologize for the inconvenience of the construction and renovation work. I do appreciate you writing that you will give us another try in the future when construction is complete. We will look forward to seeing you back soon. Sincerely, Jeff Zelkin

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Renovated in 2016 our Embassy Suites North Colorado Springs hotel is completely refreshed. Perfectly located, just off I-25, minutes from the University of Colorado, United States Air Force Academy and some of Colorado's biggest attractions. With Pikes Peak as the backdrop and the fresh Rocky Mountain air, our Embassy Suites COS is ideal for your next business trip or vacation. Featuring an upscale modern style ambiance and all the comforts of home, including free Wifi, complimentary cooked-to-order breakfast along with an Evening Reception offering your choice of drinks and light snacks. Our all-suite hotel offers spacious two room suites with a private bedroom and separate living space with a sleeper sofa, large work/dining table and wet bar. Every suite is equipped with complimentary Wifi, a mini-fridge, microwave, two televisions and two telephones. Guests also enjoy working out in our state-of-the-art fitness center and relaxing in our indoor heated pool with hot tub. Other hotel benefits include the 24 hour complimentary business center, free parking, laundry service and on-site convenience store and gift shop. Host your business meetings, large events and Colorado Springs weddings and receptions at the Embassy Suites Colorado Springs hotel. Facilities can accommodate up to 225 guests or for the smaller group we have conference rooms for up to 25. ... more   less 

Additional Information about Embassy Suites by Hilton Colorado Springs

Address: 7290 Commerce Center Dr, Colorado Springs, CO 80919-2629
Region: United States > Colorado > El Paso County > Colorado Springs
Price Range: €122 - €213 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Colorado Springs 3.5*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton Hotels Direct and Travelocity so you can book your Embassy Suites by Hilton Colorado Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Colorado Springs Hotel Colorado Springs
Colorado Springs Embassy Suites
Hotel Style:
#5 Green Hotel in Colorado Springs
#13 Romantic Hotel in Colorado Springs
#24 Family Hotel in Colorado Springs
#24 Business Hotel in Colorado Springs
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Colorado Springs staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Colorado Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the mountain view.”
 of 5 bubbles Moonietx, 4 Jan 2017 | Read review
“Stay away from the NW corner. The HVAC system there is like having a constant hurricane next to you.”
 of 5 bubbles ReadySetGox10, 13 Dec 2016 | Read review
“Request a room on the back side, facing the mountains on the top floor.”
 of 5 bubbles loisjoy, 24 Oct 2016 | Read review
“There are elevators sufficient for all floors and views are good from all rooms”
 of 5 bubbles AsaT_13, 7 Oct 2016 | Read review
“The west rooms have great views of Pikes Peak and the mountains.”
 of 5 bubbles RADdoc_TX, 22 Sep 2016 | Read review
5 of 5
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