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Staff was very friendly.
I normally stay at the Express across the parking lot but this was a little cheaper with the IHG rewards points. I could tell that they had remolded recently and had a great "plug in" technology center in the room under...More
Response from Cris R, Manager at Holiday Inn Colorado Springs AirportResponded 2 days ago
Thank you SusC for your 5 STAR Review. It makes me happy to know that you enjoyed the mirror, that is one of my favorite things in the rooms. I am sorry about the towel rack. The restaurant does have different options, I am very...More
On our recent stay, I want to bring to your attention how kind, courteous and helpful the staff at this facility are. Nothing was too much trouble. Despite it being Memorial Day, Hailie, serving breakfast, could not have been more delightful. On her own, she...More
Response from Cris R, Manager at Holiday Inn Colorado Springs AirportResponded 2 weeks ago
Thank you so much for your feedback on your recent stay. We have passed the comments on to Haillie and she appreciates your kind words, as well as I. I am sorry about your room not being cleaned to standard. We do hope that you...More
I had to make a larger reservation for a business trip to Holiday Inn Colorado Springs Airport. The Director of Sales, Milly, did an outstanding job to get me and my group taken care of. She helped me every step of the way! She was...More
Thank Mike B
Response from Cris R, Manager at Holiday Inn Colorado Springs AirportResponded 13 May 2018
Thank you for your great comments. Milly is pretty great and I am glad you chose our hotel.
Please call us for any future needs.
The hotel was recently remodeled, completed in September or October 2017, and they did a great job! The outside is elegant, the lobby is beautiful, and the room I stayed in is fantastic!
The staff was super nice, even going out of their way to...More
Thank Andrew H
Response from Cris R, Manager at Holiday Inn Colorado Springs AirportResponded 4 December 2017
Thank you for your positive review of our hotel, your comments are very much appreciated. We are so happy that you liked the renovations as much as we do.
Currently the Holiday Inn Brand does not offer a complimentary breakfast. We do offer discounted breakfast...More
This is an average hotel in a quiet neighborhood near the Colorado Springs airport. A coworker and I were at this hotel for 9 days for a technical training that was being held in one of the onsite meeting rooms. During our stay I noticed...More
Thank Tyler S
Response from Cris R, Manager at Holiday Inn Colorado Springs AirportResponded 22 September 2017
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience.
I would like to start by apologizing to you for not meeting your expectations. The front desk staff should always be courteous and professional. I also...More