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Comfort Suites Castle Rock

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145 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Longmont, Colorado
Reviewed 9 November 2014

Both the facilities and rooms were clean. The staff was polite and offered any assistance needed. However the breakfast could be improved. I'm from a family which has two professional chefs and a pastry chef and my tastes are very different. Food not pre-prepared are my fare. Please provide better quality foods even if from a box or envelope.

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Helpful?
Thank Michael S
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Colorado State Beekeepers Association, Thank you for staying with us. I do hope that you enjoyed getting a group rate of $79/night. I am sorry to hear that you weren't as impressed with our breakfast as you were the rest of your experience here. I myself have 20+ years in the Food and Beverage Industry and am a trained...

Aurora, Colorado
Reviewed 7 November 2014

We stayed here because we were attending a wedding at the nearby Cielo at Castle Pines. We had two adjoined rooms. The rooms appeared clean although there was some random hair popping up on the beds and in the bathroom. They were standard rooms, we slept comfortably. I did think the Marijuana notice on the front counter was odd but...

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Helpful?
Thank Monique D
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Monique, I am glad to hear that you enjoyed your stay and found my rooms comfortable. I do wish that we had succeeded in our mission of exceeding your expectations and that you would have had a better than average experience. Now, although I am glad you enjoyed your stay I would like to respond to your comment about...

Dallas, Texas
Reviewed 27 October 2014

After another long leg in our trip was complete, we were so glad to have chosen the Comfort Suites. As far as I can tell, it's a new hotel. It was clean and well-kept. We got a great deal on our room coming off the road: $99 for the night in a 2 Queen Suite with a sofa bed. The...

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Helpful?
Thank Craig N
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Craig N, Thank you very much for taking time out of your schedule to talk about your experience at the Comfort Suites, Castle Rock. The hotel is actually 13 years old. We finished renovations June 4th of 2014. All of our rooms feature brand new bedding, carpet, furniture and sleeper sofas. Yes! We have also upgraded our Cable TV...

Reviewed 2 October 2014

I travel quite a bit and whenever I need to stay in Castle Rock, CO i choose this hotel. I have stayed there approximately a dozen times and my experience is nice enough to keep coming back. Rates are good, rooms are clean and the free breakfast is always a plus.

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Helpful?
Thank Gerry L
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Gerry L, Thank you for taking the time to share you experience with others. Your repeat business is very much appreciated. Your comments here help me build more. I pride my staff on the level of service and standards we strive for. It is always nice to hear that we are succeeding in our mission. I wish you a...

Reviewed 23 September 2014 via mobile

Great price for so much. Rooms are very spacious and in our king room we even had a small couch. Very clean and nice for a smoke free hotel. We didn't have a reservation but still got a room. I'll be looking at Comfort Inns more often since this one was so good.

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Helpful?
Thank Regina L
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Regina, Thank you for taking the time to post a review. I am glad you enjoyed your stay with us so much that it has increased our brand awareness. We hope to see you again. Scott C. General Manager

Reviewed 15 September 2014

I noticed in previous reviews that the internet was a problem but either I was there on a good day or they have installed a better system. Everything was very good, among the best Choice hotels I have stayed at recently. Great location, easy to major highways. Tons of shopping / food nearby. The room itself was large, recently updated,...

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Helpful?
Thank The8racer
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Thank you for taking the time to post a review. We are happy you enjoyed your stay. Scott C. General Manager

Reviewed 27 August 2014

I found the Comfort Suites in Castle Rock, CO very clean with up to date furnishings and friendly, accommodating front desk staff. However, the internet service does NOT exist. No internet service was available during my entire 4 day stay. It seems they are far behind on a modern internet service. You can sign on but there is no internet...

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Helpful?
Thank Shelly E
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Shelly, I understand and agree with you about how inconvenient and frustrating the lack of internet service can be. I also recognize that this hotel has some challenges with the internet service that we have attempted to overcome in the past, to no avail. Therefore by the end of September we will have brought in a new type of...

La Junta, Colorado, United States
Reviewed 22 August 2014

Friendly, clean, great morning breakfast including fresh eggs, muffins, waffles, and sausage every morning. Swimming pool was fun! Fitness room was below average; however, the hotel has a deal with the gym right across the street, with child care available.

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Helpful?
Thank Dannielle C
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Danielle, Thank you for taking the time to share your experience with our future guests. We hope to see you again. Scott C. General Manager

Ball, Louisiana
Reviewed 21 August 2014

What a pleasant stay and great rooms,as well as very pleasant staff ! We have never been disappointed with a Comfort Suites Hotel. Great rooms, always clean, and the breakfast and the Breakfast Staff is unbeatable !

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Helpful?
Thank DickPBall_Louisiana
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Dick, I am happy to hear that you had pleasant experience here. We hope to see again someday Thanks for staying. Scott C General Manager

California
Reviewed 21 August 2014

Room was larger than I expected and the bed was very comfortable. Arrived late and left early, but it was nice stay. The free breakfast was helpful and saved some time. Did appreciate the very convenient placement of a reading light and electrical outlets for cell phone, etc.

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Helpful?
Thank brimit8
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Valued Guest, I am certainly glad to hear that you enjoyed your stay. Thank you for sharing your experience with our future guests on the internet. Scott C. General Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Laundry Service

Additional Information about Comfort Suites Castle Rock

Address: 4755 Castleton Way, Castle Rock, CO 80109
Region: United States > Colorado > Castle Rock
Price Range: €74 - €149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Castle Rock 2.5*
Number of rooms: 68
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Also Known As:
Comfort Suites Castle Rock Hotel Castle Rock
Castle Rock Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Castle Rock staff and other travellers.
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Questions? Get answers from Comfort Suites Castle Rock staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stopped in and they had a room that fit us very nicely… If you do the same, get ready to rest!”
 of 5 bubbles rstonbrass, 17 Mar 2017 | Read review
“Would recommend floor 3 so there is no noise from guests above; pet friendly rooms are avaialble on the ground floor.”
 of 5 bubbles DaisysMum_11, 30 Sep 2016 | Read review
“Go check out the room first for smoking odor.”
 of 5 bubbles P5652RRkareng, 27 Sep 2016 | Read review
“Just don't deal with front desk people. Do everything on line and get confirmation”
 of 5 bubbles trish142016, 15 Sep 2016 | Read review
“We stayed on the second floor and we had no issues with noise.”
 of 5 bubbles viajarlejos12, 2 Sep 2015 | Read review
5 of 5