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The Pines Lodge, A RockResort

559 reviews
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Traveller (122)
Room & Suite (71)
Dining (10)
Overview
  • Excellent70%
  • Very good22%
  • Average4%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (559)Write a Review
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All reviewsthe grouse mountain grillcoffee servicestarbucks coffeerock resortshuttle servicesuperior roomfrench doorsfiltered waterhot tubchocolate chip cookiesshort walkstrawberry liftvalet staffvalet parkingeach morningmini fridgeski gear
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21 - 25 of 544 reviews
Reviewed 6 September 2017

This hotel is terrific. Staff was terrific from check-in to valet, housekeeping, all were very attentive and willing to assist. With only valet parking available, it can be difficult when items were left in the vehicle. Valet staff were quick to bring the car around,...More

Thank markbI5479MW
Response from Sarah H, Front Office Manager at The Pines Lodge, A RockResortResponded 9 September 2017

Dear markbI5479MW, Thank you so much for your recent review of the Pines Lodge, I am so very happy to hear that our staff was able to provide you with such great customer service, that is certainly something we strive for everyday. The Grouse Mountain...More

Reviewed 22 August 2017

This is a very nice upscale hotel, which has air conditioning, a benefit if the Summer weather is hot. Room, bath, and bedding were very nice. I recommend a Superior high floor room facing the back for best views. Our room had a great view....More

Thank SoFL-LovetoTravel
Response from Sarah H, Front Office Manager at The Pines Lodge, A RockResortResponded 26 August 2017

Dear SoFL-LovetoTravel, Thank you so much for your review of The Pines Lodge from your recent stay, I am so happy to hear that you enjoyed your room as well as our air-conditioning! Thank you for your feedback regarding the breakfast, we will certainly pass...More

Reviewed 13 August 2017

This was a great resort and very reasonably priced. Our room was clean and spacious. Very convenient to shops and restaurants. Valet service was excellent and the valet staff was very nice. Absolutely loved it and hope to return again!More

1  Thank oshmanp
Response from Sarah H, Front Office Manager at The Pines Lodge, A RockResortResponded 18 August 2017

Dear oshmanp, Thank you very much for your kind words and for taking the time to write this review, I am so glad to hear that you enjoyed your room and found it clean and spacious. We know there are a lot of options in...More

Reviewed 8 August 2017

The rooms are clean, updated and large. Every time we walked into our room, it smelled like a spa, which was fabulous. The staff were incredibly nice, although it does seem like they are understaffed since the same person at one point was our valet,...More

1  Thank Denise C
Response from Sarah H, Front Office Manager at The Pines Lodge, A RockResortResponded 18 August 2017

Dear Denise C, I am so glad to hear that you enjoyed Beaver Creek and your stay at the Pines Lodge. We pride ourselves on being a very quiet boutique hotel and I’m delighted to hear that you enjoyed our staff and the room. Comments...More

Reviewed 22 July 2017

Wow! Great experience. The room was comfortable, spacious and had a great view. The staff were outstanding - attentive and eager to provide great customer service. Very convenient to Beaver Creek village. We will be back!More

1  Thank wdarbonne
Response from Sarah H, Front Office Manager at The Pines Lodge, A RockResortResponded 25 July 2017

Dear wdarbonne, Thank you for your review from your recent stay with us! It so great to hear that you enjoyed your stay and were able to experience the beauty of Beaver Creek. I would also like to thank you for your comments regarding our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Tennis Court
Details
Price range
US$185 - US$1,266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Beaver Creek
#6 Luxury Hotel in Beaver Creek
#7 Romantic Hotel in Beaver Creek
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$185 - US$1,266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Beaver Creek
#6 Luxury Hotel in Beaver Creek
#7 Romantic Hotel in Beaver Creek
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (122)
Room & Suite (71)
Dining (10)
Pool & Beach (6)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ltsmaven
5 August 2017|
AnswerShow all 2 answers
Response from Sarah H | Property representative |
Dear ltsmaven, So our in house restaurant does offer breakfast in our peak winter and peak summer seasons from 7am-10pm daily. The menu does change occasionally but please call the front desk at (970) 754-7200 to find out... More
0
Votes
Mike F
2 December 2016|
AnswerShow all 2 answers
Response from Cgersbach | Property representative |
Hi Mike F Yes, right in the lobby of the Pines Lodge we have our very own Beaver Creek Sports ski shop as well the Pines Front Desk can Print pre purchased lift tickets. If you need a full services ticket offices there is... More
1
Vote
AngieS02
13 October 2016|
Answer
Response from Cgersbach | Property representative |
Hi AngieSo2, I'm sorry no we do not have any fireplaces in our hotel rooms but we do in our 3 and 4 bedroom Condos and Townhomes. Thanks, Chris Gersbach General Manager The Pines Lodge
0
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Room Tips
"Do not accept room #323 if they try to give it to you at check in."
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"Valley view is way better than the mountain view."
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"Rooms with a view of the village and ski slopes are wonderful."
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"Facing the mountain side."
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