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The Pines Lodge, A RockResort

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525 Reviews from our TripAdvisor Community

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Showing 512: English reviews
Reviewed 6 January 2017

Booked this last minute to add onto our Vail trip. We were pleasantly surprised with the level of service, the great views, the nice room and the ski-in/ski-out location walking distance from the village. There is a sizable fitness center, nice hot tub and pool, and valet included. The chocolate chip cookies served at 3pm are absolutely delicious! Would definitely...

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Helpful?
Thank SFtravelingMama
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear SFtravelingMama, We appreciate you taking the time to write about your recent spring stay at the Pines Lodge Beaver Creek! Great to hear you loved our cozy rooms and all the great amenities we offer through the hotel, especially the chocolate chip cookies (these are my favorite amenity we offer). Comments from our guests are an invaluable tool we...

Louisville, Colorado
Reviewed 6 January 2017

With many resort options to choose from, the Pines Lodge remains our go to place for a fantastic ski experience at Beaver Creek! they have done some minor renovations to the rooms, the service remains top notch, and the ski-in, ski out feature seals the deal. The restaurant Grouse Mountain Grill is not only the best rated restaurant in Beaver...

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Helpful?
1Thank Denturedog
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear Denturedog, Thank you for posting about your recent stay at the Pines Lodge! I am beyond pleased to hear that you enjoyed your stay in our newly updated rooms as well as the onsite amenities. Regarding your complaint about the table and chairs being removed, we did install a new desk with 2 chairs in each room so I...

Houston, Texas
Reviewed 5 January 2017

This is my 2nd time at The Pines Lodge and once again it was a fabulous stay. It is an intimate ski lodge that is just perfect in every way. It is close to the slopes - I particularly enjoyed walking along the ski way for some great photo opportunities. You can also either walk to the shops in the...

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Helpful?
Thank NicolePrice
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear NicolePrice, Thank you for taking the time to provide us with valuable feedback regarding your recent stay at The Pines Lodge. I am very glad to hear that your 2nd stay with us was fabulous, while the lighting on the ski pathway is out of my control, I can of course pass your feedback along to the correct department....

Nashville, Tennessee
Reviewed 3 January 2017 via mobile

We stayed at the Pines Lodge over New Years Eve for a holiday vacation we had planned months in advance. We chose the Pines Lodge because although there were few reviews, the few that existed seemed positive and their claim was "great service". We were highly disappointed with this hotel throughout our stay. To begin with, we were forced to...

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Helpful?
5Thank theweebsmom
Cgersbach, General Manager at The Pines Lodge, A RockResort, responded to this review

Dear Theweebsmom, Thank you so much for taking the time to provide your review. Your feedback is very valuable to us, I am very sorry to hear your feelings regarding a few areas that were not so good with your stay. I can assure you we are addressing each one of these issue and I would love the opportunity to...

Moorestown
Reviewed 1 January 2017

The Pines is a very nice intimate ski lodge close to town and close to the slopes. Restaurant is excellent and rooms have a great view. Cookies and hot cocoa every day from 3:30-5:30pm is a very nice touch. However, we found the service very average. We ordered room service 2 mornings for breakfast and each day the server forgot...

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Helpful?
Thank Stephen D
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear Stephen D, Thank you for taking the time to provide us with valuable feedback regarding your recent stay at The Pines Lodge, let me begin by apologizing for the mistakes you encountered during your stay, that certainly is not the experience we wanted you to have while visiting us! When you decide to stay with us again, please give...

Wollongong, Australia
Reviewed 29 December 2016 via mobile

Easy to access the Pines lodge by car, staff very helpful with luggage and valet parking..short walk along skiway to access chairlift,however you can ski straight back to lodge from slopes..high quality restaurant within lodge, rooms were comfortable and views over village were amazing, only thing I felt was lacking was indoor ski storage and drying room for ski boots(skis...

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2Thank danska67
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear danska67, I am so glad that you enjoyed Beaver Creek and the Pines Lodge. We pride ourselves on being a very quiet boutique hotel and I’m delighted that you enjoyed both our excellent service and quaint decor. I do apologize for the negative experience you had with regards to there not being anywhere for you to dry your boots,...

Australia
Reviewed 18 December 2016

Found the Pine Lodge a most welcoming and comfortable stay. Very much a ski in / ski out hotel given enough snow. Just a small up hill ski out but easy. Staff are professional, yet down to earth and engaging enough to take that snobby feel out of places like this making all guests feel at home. Pretentious people may...

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Helpful?
1Thank ScottSki88
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear ScottSki88, Thank you so much for posting about your recent stay with us, I am so sorry to hear that we missed the mark on quite a few items. That is certainly not our goal and we sincerely apologize for that! If you have time to call me at (970) 754-7291 or email me at sharland@vailresorts.com I would love...

Castle Rock, Colorado
Reviewed 13 December 2016 via mobile

We recently booked this hotel for a few nights stay in mid Dec. and were very pleased with everything from the friendly staff, amazing restaurant, beautiful mountain views, and overall ...a very nice accommodation for the money. It is also quite reasonable off season and in the summer months compared to other large hotels at Beaver Creek. The Grouse Mountain...

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Helpful?
2Thank Gail B
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear Gail B, Thank you so much for your review of our property for your most recent stay with us, I am beyond pleased to hear that you enjoyed our property and the Grouse Mountain Grill restaurant! On the other side of that coin, I sincerely apologize for our staff not following up with you regarding your request to move...

Houston, Texas
Reviewed 9 December 2016

The resort staff was simply amazing from the beginning. The bellmen were very outgoing yet very professional. I know it's not quite busy season but with everything they have going on after the first night they recognize you as soon as they see you and have your car ready to go. The entire staff is very informative and amazingly calm...

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Helpful?
1Thank Amy R
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear Amy R. Thank you for posting about your recent stay at the Pines Lodge after your most recent stay! I am delighted to hear that our staff provided you with the excellent customer service we strive for and that you enjoyed your time with us! Comments from our guests are an invaluable tool we use to make sure we...

Denver, Colorado
Reviewed 8 December 2016

I was in Avon for work and needed to stay the night. I've stayed in Edwards but was able to take advantage of a great off-season rate at The Pines. Staff is very nice. You do have to walk down the hall to the coffee station in the morning. So you have to be reasonably clothed to get it but...

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Helpful?
Thank Sarah M
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear Sarah M, I am so glad to hear that you enjoyed Beaver Creek and your stay at the Pines Lodge. We pride ourselves on being a very quiet boutique hotel and I’m delighted to hear that you enjoyed our excellent valet and reception staff and the amazing views of Beaver Creek. Comments from our guests are an invaluable tool...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Slope side at Beaver Creek, The Pines Lodge is a luxurious yet intimate lodge that features ski-in access, exceptional accommodations, and remarkable views throughout the year. Nestled between aspens and pines and overlooking the majestic beauty of The Rockies, The Pines Lodge offers the luxury ski resort experience of a lifetime. While staying at The Pines Lodge you, your guests, and your family will be mere steps away from the ski slopes and the Grouse Mountain Grill, a AAA Four Diamond Award-winning restaurant, where you’ll be treated to some of the finest fare in all of Colorado.The Pines Lodge was recently awarded the #3 in Top Resort in the Continental United States by the 2012 Travel + Leisure World's Best Awards readers survey. ... more   less 

Additional Information about The Pines Lodge, A RockResort

Address: 141 Scott Hill Road, Beaver Creek, CO 81620-5405
Region: United States > Colorado > Beaver Creek
Price Range: €154 - €1,464 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Pines Lodge, A RockResort 3.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
The Pines Lodge, a Rock Hotel Beaver Creek
Pines Hotel Beaver Creek
The Pines Hotel
Hotel Style:
#3 Family Hotel in Beaver Creek
#7 Romantic Hotel in Beaver Creek
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Questions & Answers

Here's what travellers have asked, with answers from The Pines Lodge, A RockResort staff and other travellers.
10 questions
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Houston, TX
3 months ago
Lambertville, Michigan
5 months ago
Tarpon Springs, Florida
over a year ago

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Questions? Get answers from The Pines Lodge, A RockResort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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