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The Pines Lodge, A RockResort

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The Pines Lodge, A RockResort
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510 Reviews from our TripAdvisor Community

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Showing 498: English reviews
Moorestown
Reviewed 1 January 2017

The Pines is a very nice intimate ski lodge close to town and close to the slopes. Restaurant is excellent and rooms have a great view. Cookies and hot cocoa every day from 3:30-5:30pm is a very nice touch. However, we found the service very average. We ordered room service 2 mornings for breakfast and each day the server forgot...

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Helpful?
Thank Stephen D
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear Stephen D, Thank you for taking the time to provide us with valuable feedback regarding your recent stay at The Pines Lodge, let me begin by apologizing for the mistakes you encountered during your stay, that certainly is not the experience we wanted you to have while visiting us! When you decide to stay with us again, please give...

Wollongong, Australia
Reviewed 29 December 2016 via mobile

Easy to access the Pines lodge by car, staff very helpful with luggage and valet parking..short walk along skiway to access chairlift,however you can ski straight back to lodge from slopes..high quality restaurant within lodge, rooms were comfortable and views over village were amazing, only thing I felt was lacking was indoor ski storage and drying room for ski boots(skis...

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Helpful?
2Thank danska67
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear danska67, I am so glad that you enjoyed Beaver Creek and the Pines Lodge. We pride ourselves on being a very quiet boutique hotel and I’m delighted that you enjoyed both our excellent service and quaint decor. I do apologize for the negative experience you had with regards to there not being anywhere for you to dry your boots,...

Australia
Reviewed 18 December 2016

Found the Pine Lodge a most welcoming and comfortable stay. Very much a ski in / ski out hotel given enough snow. Just a small up hill ski out but easy. Staff are professional, yet down to earth and engaging enough to take that snobby feel out of places like this making all guests feel at home. Pretentious people may...

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Helpful?
1Thank ScottSki88
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear ScottSki88, Thank you so much for posting about your recent stay with us, I am so sorry to hear that we missed the mark on quite a few items. That is certainly not our goal and we sincerely apologize for that! If you have time to call me at (970) 754-7291 or email me at sharland@vailresorts.com I would love...

Castle Rock, Colorado
Reviewed 13 December 2016 via mobile

We recently booked this hotel for a few nights stay in mid Dec. and were very pleased with everything from the friendly staff, amazing restaurant, beautiful mountain views, and overall ...a very nice accommodation for the money. It is also quite reasonable off season and in the summer months compared to other large hotels at Beaver Creek. The Grouse Mountain...

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Helpful?
2Thank Gail B
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear Gail B, Thank you so much for your review of our property for your most recent stay with us, I am beyond pleased to hear that you enjoyed our property and the Grouse Mountain Grill restaurant! On the other side of that coin, I sincerely apologize for our staff not following up with you regarding your request to move...

Houston, Texas
Reviewed 9 December 2016

The resort staff was simply amazing from the beginning. The bellmen were very outgoing yet very professional. I know it's not quite busy season but with everything they have going on after the first night they recognize you as soon as they see you and have your car ready to go. The entire staff is very informative and amazingly calm...

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Helpful?
1Thank Amy R
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear Amy R. Thank you for posting about your recent stay at the Pines Lodge after your most recent stay! I am delighted to hear that our staff provided you with the excellent customer service we strive for and that you enjoyed your time with us! Comments from our guests are an invaluable tool we use to make sure we...

Denver, Colorado
Reviewed 8 December 2016

I was in Avon for work and needed to stay the night. I've stayed in Edwards but was able to take advantage of a great off-season rate at The Pines. Staff is very nice. You do have to walk down the hall to the coffee station in the morning. So you have to be reasonably clothed to get it but...

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Helpful?
Thank Sarah M
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear Sarah M, I am so glad to hear that you enjoyed Beaver Creek and your stay at the Pines Lodge. We pride ourselves on being a very quiet boutique hotel and I’m delighted to hear that you enjoyed our excellent valet and reception staff and the amazing views of Beaver Creek. Comments from our guests are an invaluable tool...

Denver, Colorado
Reviewed 5 December 2016

I have booked the room for the Ski World Cup in Beaver Creak, which was cancelled due to lack of snow. My friend and I couldn't cancel the room anymore and decided to go. Even though the hotel wasn't fully booked at all, the front desk staff didn't let us check in earlier. When we finally got the check-in in...

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Helpful?
Thank Valerie D
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear Valerie D, Thank you so much for taking the time to write a review about your experience with us, clearly your experience was unacceptable, and for that please accept my sincerest apology. While we are unable to change the events of your stay, I hope that you will choose to return to The Pines Lodge in the future and...

Mpls MN
Reviewed 4 December 2016

The room, except for the carpets was clean and spacious.And we did get a newspaper. It has that going for it There is no microwave or coffee maker - so if one wants a cup of tea or hot water after staff removes the coffee pots in the morning hours one must head down to the lobby, ask the front...

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Helpful?
1Thank MN4ME
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear MN4ME, Thank you for taking the time to write about your recent experience at The Pines Lodge. Clearly your experience was unacceptable, and for that please accept my sincerest apology. While we are unable to change the events of your stay, I hope that you will choose to return to The Pines Lodge in the future and I would...

Commerce
Reviewed 18 November 2016 via mobile

My family and I booked here on a whim while traveling from Denver to Aspen during a winter storm. We decided to stop traveling after being stuck in traffic. We booked a king room at The Pines Lodge, and this place is phenomenal. The resort is immaculate. The staff were very friendly and helpful, especially Taylor. We want to stay...

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Helpful?
Thank cassieat911
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear cassieat911, Thank you so much for taking the time to write a review on your stay with us from Denver to Aspen, I am beyond pleased that you enjoyed our property and even more joyed to hear that Taylor was able to provide you with such excellent service! Comments from our guests are an invaluable tool we use to...

Overland Park, Kansas
Reviewed 1 November 2016

This hotel is amazingly beautiful and well located. The rooms are amazing, the beds are comfortable and there's fresh coffee/tea/hot cocoa in the hallway for you in the mornings. The toiletries are great and they have a cool concept for avoiding plastic water bottles. Beautiful!

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Helpful?
Thank Tabatha K
Sarah H, Front Office Manager at The Pines Lodge, A RockResort, responded to this review

Dear Tabatha K, Thank you so much for taking the time to write your review about your most recent stay with us here at the Pines Lodge, I am so happy to hear that you enjoyed both our location and the rooms with our various amenities. Our water on the Rocks program is very near and dear to our hearts,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Slope side at Beaver Creek, The Pines Lodge is a luxurious yet intimate lodge that features ski-in access, exceptional accommodations, and remarkable views throughout the year. Nestled between aspens and pines and overlooking the majestic beauty of The Rockies, The Pines Lodge offers the luxury ski resort experience of a lifetime. While staying at The Pines Lodge you, your guests, and your family will be mere steps away from the ski slopes and the Grouse Mountain Grill, a AAA Four Diamond Award-winning restaurant, where you’ll be treated to some of the finest fare in all of Colorado.The Pines Lodge was recently awarded the #3 in Top Resort in the Continental United States by the 2012 Travel + Leisure World's Best Awards readers survey. ... more   less 

Additional Information about The Pines Lodge, A RockResort

Address: 141 Scott Hill Road, Beaver Creek, CO 81620-5405
Region: United States > Colorado > Beaver Creek
Price Range: €148 - €1,690 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Pines Lodge, A RockResort 3.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
The Pines Lodge, a Rock Hotel Beaver Creek
Pines Hotel Beaver Creek
The Pines Hotel
Hotel Style:
#3 Family Hotel in Beaver Creek
#7 Romantic Hotel in Beaver Creek
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Questions & Answers

Here's what travellers have asked, with answers from The Pines Lodge, A RockResort staff and other travellers.
10 questions
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Houston, TX
2 months ago
Lambertville, Michigan
4 months ago
Tarpon Springs, Florida
over a year ago

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Questions? Get answers from The Pines Lodge, A RockResort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a beautiful view of the mountain and town.”
 of 5 bubbles clamdigger1952, 16 Jan 2017 | Read review
“Room would be quieter without connecting door to next room and if others had kept room doors from slamming. Go for the end of the hallway.”
 of 5 bubbles moakleyman50, 14 Jan 2017 | Read review
“Ask for a room with a Mountain View.”
 of 5 bubbles 2Tvlrs0kids, 11 Jan 2017 | Read review
“Rooms facing the village/ mountain are best. The property is elevated so the view is spectacular!”
 of 5 bubbles Denturedog, 6 Jan 2017 | Read review
“Corner suites are very roomy and have great views”
 of 5 bubbles stephendU9151CM, 1 Jan 2017 | Read review
5 of 5