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BEST WESTERN Joshua Tree Hotel & Suites

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BEST WESTERN Joshua Tree Hotel & Suites
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403 Reviews from our TripAdvisor Community

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Showing 374: English reviews
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Ventura County Coast, California
Reviewed 4 days ago NEW

Good place to stay and explore this beautiful area.Centrally located,close to most of the services needed and to the yoshua tree national park. Friendly and profesional staff.safe environment and surroundings

Review collected in partnership with Best Western
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Helpful?
Thank 910franciscot
The Woodlands, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

We picked this hotel for its easy access to Joshua Tree National Park. We did not expect the town of Yucca Valley to have as many amenities as it did. Fair warning: we arrived late on a Sunday to find almost everything closed, but the rest of the week there were enough restaurants, stores for necessities, etc. Hotel staff was...

Review collected in partnership with Best Western
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Helpful?
Thank Leonard B
About Hotel's Favourite Review
Steven K, General Manager at BEST WESTERN Joshua Tree Hotel & Suites, responded to this review

Thank you for your comments regarding your stay and experience at the Best Western Joshua Tree Hotel & Suites. We sincerely appreciate and thank you for your business and the review. We are happy to hear you had a good experience with us. I did take note of the TV HDMI cable issue...it is due to security of technology. :(...

eureka, United States
Reviewed 4 days ago NEW

Overall a clean room, comfy bed but beware of which room you are in because if you are close to the backdoor you might hear it slam all night. No pool when we stayed and no discount offered, no clear information about times for breakfast so we missed it completely.

Review collected in partnership with Best Western
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Helpful?
Thank R1018NEaliciac
Los Angeles, California
Reviewed 6 days ago NEW

Great hotel in Joshua Tree area. Breakfast was included and it was really good. We got checked in early which was very helpful. Staff was really nice and helpful as well. I definitely recommend this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank maryams432
Reviewed 1 week ago NEW

Very run down and dirty, would not stay here again. The room was very dirty, the desk chair had stains and so did the carpet, looked like it had not been cleaned for years. Disgusting.. Would not stay again!!

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Helpful?
Thank Thomas L
Steven K, General Manager at BEST WESTERN Joshua Tree Hotel & Suites, responded to this review

We sincerely appreciate the valued business and the constructive review regarding your experience at BW Joshua Tree Hotel & Suites. First and Foremost, I graciously apologize for the lack of cleanliness you experienced. I am investigating this issue and I did leave you a voice message to confirm the contact info and to discuss your experience. This is certainly not...

United States
Reviewed 1 week ago

Pool and Spa were drained for season...not by necessity but by choice. Brought swim suit and didn't discover they were not functional until I arrived. Staff told me when I called to make my reservations that I "should have asked" if pool was available!...a terrible thing to say to a customer....like it was "my" fault that I didn't ask! No...

Review collected in partnership with Best Western
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Helpful?
Thank charlenec864
Steven K, General Manager at BEST WESTERN Joshua Tree Hotel & Suites, responded to this review

We sincerely appreciate your valued business and I do extremely apologize for the lack of pool amenity you encountered during your stay. Unfortunately, the pool and hot tub are seasonal amenities during winter. This year was a bad winter for us and it caused severe damage to our system/pool surface. Upon "opening inspection" of the pool and hot tub, it...

Riverside, California
Reviewed 1 week ago

The Best Western Joshua Tree Hotel & Suites is located right of Highway 62 in the heart of Yucca Valley. The hotel is housed in two complexes using the same parking lot. I found the room to be spacious and very quiet. It was also very clean and well appointed with a sitting area and a sleeping area. The front...

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Helpful?
Thank Chuck8700
Yorba Linda, United States
Reviewed 2 weeks ago

This hotel is usually very good. It now accepts dogs and we were told no dogs on second or third floor. We always book the third floor. This trip there were dogs next to our room that were left unattended and barked!! The staff finally took care of the problem when the guests were finally located. If we have to...

Review collected in partnership with Best Western
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Helpful?
Thank Marlene P
Vancouver Island, Canada
Reviewed 2 weeks ago

We would definitely stay at this hotel again . The staff are friendly and helpful the rooms were clean and comfortable and we always enjoyed being able to have breakfast at best westerns this one included . We would stay here again

Review collected in partnership with Best Western
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Thank juner630
Reviewed 2 weeks ago

This hotel was typical of Best Western Hotels. The room was clean and neat. The clerk at the front desk was friendly and helpful. However, the building was not as quiet as I expected. The room was close to the highway and somewhat noisy. In addition, there was a group of chatty young women in the next room who kept...

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Helpful?
Thank JoeFlynnLaPlataMD

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
Official Description (provided by the hotel)
Stay at the Best Western Yucca Valley Hotel and Suites located in Yucca Valley, California. Recipient of the Best Western Directors Award for Quality Assurance in 2009. The hotel is located just five miles from the Joshua Tree National Park, the Big Morongo Canyon Preserve in Morongo Valley and close to the Twenty-Nine Palms Marine Corp Base. The Best Western Yucca Valley Hotel and Suites is an interior corridor brand new built hotel that offers spacious guest rooms fully equipped with HD flat screen televisions and high-speed Internet access. We offer a variety of rooms from our standard king bedrooms to our extended stay suites with kitchens and king bedrooms with Jacuzzis. This Yucca Valley hotel also welcomes guests to a hot complimentary deluxe continental breakfast featuring sausage, eggs, waffles, Seattle's Best Coffee and more each morning. Other amenities at the Best Western Yucca Valley Hotel and Suites include an outdoor heated swimming pool, hot tub, fitness center, business center and meeting space. Let the Best Western Yucca Valley Hotel and Suites be your home away from home. Our staff will go out of their way to make your stay as comfortable as possible. Make a reservation today at the Best Western Yucca Valley Hotel and Suites. ... more   less 

Additional Information about BEST WESTERN Joshua Tree Hotel & Suites

Address: 56525 29 Palms Hwy, Yucca Valley, CA 92284-2863
Region: United States > California > California Desert > Yucca Valley
Price Range: €102 - €173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Joshua Tree Hotel & Suites 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Best Western Yucca Valley Hotel And Suites
Best Western Yucca Valley Hotel Yucca Valley
Yucca Valley Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Joshua Tree Hotel & Suites staff and other travellers.
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over a year ago

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Questions? Get answers from BEST WESTERN Joshua Tree Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles L3784RKthomasl, 20 Mar 2017 | Read review
“I can't advise a room since housekeeping was WAY below average upon the room we checked into.”
 of 5 bubbles MKATraveler1741, 21 Feb 2017 | Read review
“108 my fav”
 of 5 bubbles C2389BRjohnm, 29 Dec 2016 | Read review
“Ask for kitchenette if you need one- they are awesome”
 of 5 bubbles globetrotterrr, 16 Dec 2016 | Read review
“I love that the doors in each building open automatically, and there are luggage carts, very helpful. All levels seems good.”
 of 5 bubbles , 17 Nov 2016 | Read review
5 of 5