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Extended Stay America - Sacramento - West Sacramento

112 reviews
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Traveller (9)
Room & Suite (5)
Dining (1)
Overview
  • Excellent40%
  • Very good25%
  • Average10%
  • Poor9%
  • Terrible16%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Kitchenette
Multilingual Staff
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Sacramento - West Sacramento
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (112)Write a Review
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1 - 5 of 111 reviews
Reviewed 5 days ago

Thin walls and celling , you can hear people walking all night, the grab and go breakfast is hardly anything , every time you want something you have to go to the office, like ,coffee, silverware, dishes, once you remember everything you might need ,then...More

Review collected in partnership with Extended Stay
Thank michaelfK4753EO
Response from 00esa, Manager at Extended Stay America - Sacramento - West SacramentoResponded 4 days ago

Thank you for reviewing your stay at Extended Stay America. We are pleased to know you enjoyed your overall visit. However, we are sorry we were not aware of the noise problem you had, as we would have been happy to try and resolve the...More

Hotel's Favourite
Reviewed 2 August 2017

Easy in and out of the location, close to food and other services, clean and comfortable, good value, Great new Taco Restaurant next door, my new favorite. I need to write a few more words to get to 200 so I will see if I...More

Review collected in partnership with Extended Stay
Thank Randy L
Response from 00esa, General Manager at Extended Stay America - Sacramento - West SacramentoResponded 4 August 2017

Randy, thank you for sharing your experience and for posting your review of Extended Stay America - Sacramento - West Sacramento. We are thrilled to know you had a good night's rest and that you found our location perfect for your needs. We appreciate you...More

Reviewed 20 October 2017

The place is clean. The rooms have a kitchenette. I like the fact room service comes once a week. The staff was friendly and quick to help. All the outside doors lock at night. Makes you feel safe. Overall it works.More

Review collected in partnership with Extended Stay
Thank 88christinan
Response from 00esa, Manager at Extended Stay America - Sacramento - West SacramentoResponded 24 October 2017

Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you...More

Reviewed 19 October 2017

Ants, spider in a huge web in the room by the curtain. Rats crawling outside the drain pipes. And to top it off there was a disgusting bed bug on my pillow. I have pictures. The staff was rude yelling at us in the middle...More

Review collected in partnership with Extended Stay
Thank mvb1106
Response from 00esa, Manager at Extended Stay America - Sacramento - West SacramentoResponded 25 October 2017

Thank you for being our guest and for taking time to leave feedback. Please know that we have strict policies and procedures in place to prevent issues of this nature. As your review is anonymous, we would appreciate additional information to identify the room you...More

Reviewed 11 September 2017

This is the first time I have stayed with this chain. From the name, I figured they would not take a one-night reservation but it turns out they do. It appears to be a compromise between short-term and longer-term service. Gerry the late-night desk clerk...More

Thank TinLizzy5
Response from 00esa, General Manager at Extended Stay America - Sacramento - West SacramentoResponded 12 September 2017

Lizzy, thank you for choosing to stay at Extended Stay America. We are glad to know you liked the convenience of our location and were impressed with the service provided by Gerry. I will share your compliments with him for a job well done. Thanks...More

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Traveller (9)
Room & Suite (5)
Dining (1)
Hotel & Grounds (13)
Bathroom (1)
About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Hotel Amenities
Free Parking
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Details
Price range
US$84 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$84 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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