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8358 W Sunset Blvd, West Hollywood, CA 90069-1516
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Traveller (369)
360
Panoramas (3)
Room & Suite (199)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#8 of 22 hotels in West Hollywood
Location
Cleanliness
Service
Value
Travellers' Choice
Designed in 1929 by architect Leland A. Bryant, renovated in summer 2018, the Sunset Tower Hotel was a trendsetter from the moment it opened. Its location on Sunset Strip and proximity to area restaurants, nightlife, and boutiques make it a popular choice for guests visiting West Hollywood/Beverly Hills. Guests enjoy elegant Art Deco styling combined with modern conveniences and amenities including the famous Tower Bar. The Sunset Tower Hotel also features a luxurious pool area, fitness center, group facilities, and pet amenities. Tucked away inside of one of Hollywood's most recognized architectural landmarks is the Joanna Vargas Salon & Spa, which features some of the most celebrated aestheticians, therapists and med-spa practitioners. Rooms reflect the elegance of the property with stunning views from floor-to-ceiling panoramic windows, Kiehl's Bath Products, gourmet mini bar, flat screen TVs, custom furnishings and artwork. Complimentary WiFi is offered throughout the property.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Banquet room
Paid private parking on-site
Wifi
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Wine / champagne
Poolside bar
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Historic Hotel
1334Reviews19Q+A100Room tips
Traveller rating
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  • 25
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Popular mentions
LightPacker608132 wrote a review 13 May
1 contribution
I loved my stay at the Sunset Tower. It has lovely Art Deco decor, that is perfectly cared for. The lighting is low and relaxing, nice color palettes. Comfortable rooms and truly wonderful restaurant.
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Review collected in partnership with this hotel
Date of stay: May 2021
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Trip type: Travelled on business
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souchattou wrote a review Apr 2021
Los Angeles, California2 contributions
We had dinner reservations there last night at 6:30. The hostess, who quite honestly from the minute we stepped in was rude to us and most certainly not what you would expect to experience at sunset towers, escorted us to our table which happened to be in the walkway of high traffic area. When we asked for a different table as we concerned about our safety, she- Ashley- was not even open to hear our concerns and basically walked away from us while saying this is the only table they had and others are reserved. And btw, we had reservations as well and clearly you can’t reserve a specific table. Honestly, the table wasn’t the issue at this point as we had already made the decision to head to a different place should we not have a better table option as we understood it was a Thursday and a beautiful evening so you may have been booked. Issue is that we were clearly profiled by the way Ashley was addressing us. In addition, When Maitre D came to talk to us, we mentioned that we had been there over 150 times, and we had btw if you look up our information in aggregate, she automatically said “no you haven’t” I mean why would she say that without any fact? I hate to even get to this conclusion as I’ve never experienced this there before but can’t help but think clearly she said that because she assumed we didn’t fit the profile of the everyday customer as we are Black. Really terrible to even think that quite honestly. However, also couldn’t help but to finally noticed the lack of diversity in your staff? Especially the restaurant. Something to really think about if you haven’t done so already. Next we asked to speak to the manager, btw we are still in a very calm and respecting manner. We are high ranking executives and understand the importance of service so we were just curious about why we are getting such terrible service at a place where I would have never expected us to. Jennifer, director of food and beverage, after 25 min waiting, came to chat with us. She was nice and listened to our concerns. She shared that she didn’t have any visibility to what was happening with the tables in the dining room however, she didnt even offer to inquire to find out about the seating situation or what exactly was happening. After we informed her about our experience with Ashley and the Maitre D, Jennifer didn’t even apologize for their actions and instead said that at this point we have wasted 30 min and if we were to sit down they will need the table back in an hour. Really??? That’s all she cares about? Transaction? What happened to customers concern and experience? What exactly is Sunset Towers trying to be known for nowadays? Clearly not customer service, not hospitality, not diversity just to name a few. Net net, I had to sadly make the decision to never step in that place again as well as to inform everyone about our disappointing profiled experience.
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Date of stay: April 2021Trip type: Travelled with friends
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Response from Troy Pade, General Manager at Sunset Tower Hotel
Responded 1 week ago
As I have communicated to you directly I will share the public that your account and what my team observed do not align. I am very proud of the diversity of both our guests and our customers and we celebrate all who cross our threshold. OUr diversity reflects the community and city we work in. I am sorry you felt bad by being seated in one of best sections, but again that is subjective. And as for being made to wait, your demands to speak to a manager happened at peak seating time, Jennifer, who you called out in this post, got to you as soon as she possibly could. Regards, Troy
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Isabella Love wrote a review Apr 2021
5 contributions
+1
I had a horrible experience with Sunset Tower Hotel. My husband and I tried to stay here for a covid honeymoon, and were completely swindled and treated terribly. We booked for the Spring On Sunset package which includes a complimentary room upgrade. I called to make the reservation to make sure I was understanding the package correctly, as it's such a great deal! I was assured I was, and because of the room type I booked, we would only be upgraded IF the next level was available, because it's such a big upgrade. Made sense to me! I booked and we were SO excited to finally get out of the house after a year locked inside and a backyard wedding with no guests. Well well well, when we go to check-in we are then met with a lot of different stories, all delivered unprofessionally by the front desk staff. To make a long story short, we are finally told that the room we booked is the ONLY one NOT eligible for an upgrade. I should have been told this when booking, as I would have obviously booked the room below and been upgraded to ours. False advertising, unethical, and unprofessionally handled. I was able to view on the website that the room above us WAS available while we were there, I checked each day after and it stayed available. So, we try and make the best of it and go to the room, which is NOTHING like I imagined. It's dingy, lots of scuffs, missing lights, not very clean, the "king-sized bed" is smaller than our king-sized bed at home, and the sheets are very scratchy. It's like a jazzed-up Motel 6, not a nice hotel. I'll upload photos soon. Room service food was very blah. Couldn't even eat most of it. Pros: The bathtub was large, the view was nice, and the room service staff were SO lovely and professional, much more so than the front desk staff. These are the only reasons I gave two stars. I should have only been charged for the room below me, and I hope the hotel resolves this or else I'll take it up with the bank. This hotel is highly unethical and use false advertising.
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Date of stay: March 2021
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Room Tip: Only stay if you like false advertising and dingy rooms trying to be upmarket.
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Seekingart wrote a review Apr 2021
Washington DC, District of Columbia6 contributions4 helpful votes
Very cool retro Hollywood hotel. Beautiful details and view. Brimming with celerity history . The staff was so personal . Lovely breakfast with avocado toast overlooking downtown LA. Lots of up scale shops near by when the pandemic is over.
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Review collected in partnership with this hotel
Date of stay: April 2021
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MissVSalt wrote a review Apr 2021
North Vancouver, Canada3 contributions
Great hotel with excellent service from all staff. We were upgraded to a suite and had an incredible view of the strip. Love that the windows open in the rooms. Excellent cocktails and service in the bar. Didn’t get to use the pool because it closes early for dinner set up; would have been nice to know that upon checking in.
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Review collected in partnership with this hotel
Date of stay: April 2021
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PRICE RANGE
US$372 - US$505 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunset hotel west hollywood, sunset tower hotel
LOCATION
United StatesCaliforniaWest HollywoodWest Hollywood / Crescent
NUMBER OF ROOMS
81
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Frequently Asked Questions about Sunset Tower Hotel
Which popular attractions are close to Sunset Tower Hotel?
Nearby attractions include Comedy Store (0.2 km), Mondrian's Skybar (0.2 km), and Fred Segal (0.4 km).
What are some of the property amenities at Sunset Tower Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sunset Tower Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sunset Tower Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sunset Tower Hotel?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Sunset Tower Hotel?
Conveniently located restaurants include Carney's Restaurant, Katana LA, and Saddle Ranch Chop House.
Are there opportunities to exercise at Sunset Tower Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Sunset Tower Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of West Hollywood.
Are any cleaning services offered at Sunset Tower Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sunset Tower Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sunset Tower Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.