Booked the Best Western for the location as we wanted to stay on the Sunset Strip...i wish we had booked elsewhere, it is located in an area where there isnt much nearby, to get to any bars/restaurants required a taxi. When we checked in, the lady at the desk wasnt interested and when we asked her to book us a taxi to go to the Whiskey, she didnt understand what we were saying (despite saying it 6/7 times!) eventually she got it when we asked for a TAXICAB.. she said it would be around 40mins and instead we should get an uber, when we suggested we walk, she was disgusted and said we couldnt..but didnt say why? We stayed for 5 nights and our room wasnt cleaned, i requested more towels on day 3 and stated our wall/roof had what looked like blood splatters on it. The guy at the desk was very helpful and friendly but even then, we didnt get our room cleaned. They painted over the blood splatters and left towels. The 'View' from the room was a wall...no point having windows as the wall was right outside. There was no where to get a drink from and at night when arriving back to our hotel, we had to make sure to buy drinks. There is room service from the restaurant across the road but this closes early. The room does have a coffee maker but when all you want is a cold drink... you need to be prepared before you go back to your room. I wouldnt recommend this hotel and the only reason i am given 2 instead of 1 is for the guys at the front desk who were very nice and polite.…
Excellent hotel! Stayed for 2 nights. Can’t beat the location and hotel has a parking garage. It’s about $30 a night which is one of lowest rates in West Hollywood. The staff could not have been more friendly or helpful at check in. Bathroom was amazing, great shower. Pool area is in a courtyard surrounded by green plants and flowers. French doors/windows open for a lovely view of the pool. Towels were thick and soft, bed was super comfy! Our room has a small dining table and a kitchenette area with a mini fridge, microwave and coffee maker. Can’t say enough good about this place and will for sure stay again if I’m in the area!
Guest services, front desk, and housekeeping staff, are always super friendly and welcoming. Because of these reasons, I'm always inclined to recommend Best Western on Sunset, to friends and family. I love the pool! Looking forward to booking again!
Julio provided great customer service and made sure all of our needs were met at our time staying here. Would highly recommend and can’t thank him enough for his help and kindness. Would stay totally here again in LA.
Staying on Sunset Strip in LA is very expensive. Best Western Plus Sunset Plaza was very affordable and the hotel felt like you were in an old French villa. Everything was clean and spacious. The staff at the front desk were extremely accommodating for the week we stayed there. Breakfast was great! Parking was affordable compared to the other hotels in the area. Would definitely stay here again!
The hotel is located close to everywhere and the staff were awesome. Beautiful clean and warm courtyard pool. The free breakfast is an added bonus. I would highly recommend this place especially if you have a young family.
Absolutely top quality hotel, not one issue in the 5 nights we stopped here. Positives - Perfect location for the strip Heated Swimming pool Massive homely rooms Fully air conditioned Easy to use car park Thick carpets that your feet disappear into I throughly recommend this hotel.
This was our last stay on our three week US tour and it was a highlight of the trip. Great beds and room facilities, fantastic staff and located in one of the best pockets on the strip. Easy walking to some of the best eateries and activities while still being reasonably quiet. It's an older hotel but stylish and clean and very LA. Will stay here on our return.
Had the best experience staying here last weekend. The staff at this hotel went above and beyond to make my stay the best possible. The room was beautiful & spacious and the beds were incredibly comfortable. If you are visiting Los Angeles or just need an escape make sure you do it at this hotel!!
Stayed here for two nights in July for a family vacation. When we checked in, the manager seemed apologetic about having few rooms left and gave us our choice of two. I was certain by his tone of voice that we were going to be dissatisfied. But our room was excellent- it was huge, very clean, and very comfortable. It's infrequent that I enjoy spending time in a hotel room but this one was a gem. The only negative (and it wasn't a big deal) was that there was no direct way to get there- we had to walk around the pool and down a small flight of steps. My one complaint was breakfast. It was in a tiny, overcrowded room. People were constantly lined up waiting for a table. Food was available in small portions and would quickly run out, then take a long time to be replenished. The atmosphere in the breakfast room was very uncomfortable as a result. We ended up taking our food out to a table by the pool.…