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Grafton on Sunset

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345 Reviews from our TripAdvisor Community

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Showing 298: English reviews
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Boca Raton, Florida
Reviewed 4 days ago NEW

I love this hotel in West Hollywood. Unlike the other two lux hotels in close proximity, the service is absolutely wonderful. They treat everyone like a rock star. The rooms are great, roomy, clean. The beds are so comfy. We enjoyed having breakfast here and the service from Gabby was excellent. The pool area is scenic and quiet, unlike the...

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Helpful?
Thank Karen R
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for staying with us during your visit to the Sunset Strip. I am so happy to hear Gabby provided you with an excellent experience. She was recently selected as the February Associate of the Month specifically based on how she takes care of our guests. We hope to have the opportunity to see you back soon.

Reviewed 4 days ago NEWvia mobile

Stayed here for 2 nights as part of a west coast road trip. It has left me feeling that it is a bit of style over substance. The public areas of bar and restaurant and the pool area have obviously had a lot of money spend on them and it shows....really funky. The room on the other hand was not...

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Helpful?
Thank Lisa C
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for choosing the Grafton and taking time to write a review. We apologize if the room did not meet your expectations and I assure you that we take every comment seriously as it is a tremendous help in us making improvements to both our services and quality of our hotel. We are happy to hear you enjoyed the...

A TripAdvisor Member
1 review
Reviewed 5 days ago NEWvia mobile

This hotel is in a great location, it's near to bars and restaurants and even the sightseeing tour bus stops right outside the hotel! There are a few negative things about this hotel, firstly the staff are very noisy early in the mornings and we would hear someone hoovering in the corridor at 8am! Our room was next to the...

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Helpful?
Thank A TripAdvisor Member
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for choosing to stay with us during your visit to the West Hollywood area. My sincere apologies if our staff was not respectful by talking loudly early in the morning. We have already had a conversation with our team members during our morning stand up meetings to emphasis the importance of us being quite as well as the...

Province of Brescia, Italy
Reviewed 6 days ago NEW

Not a warm welcome (I landed very late and was really tired and had to wait so long to check in) - a lot of noise in the rooms and a terrible smell - restaurant with a poor selection. I asked twice for the laundry bag and they told me it was in the wardrobe but it was not there...

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Helpful?
Thank lucapedretti
Bert S, General Manager at Grafton on Sunset, responded to this review

I sincerely apologize as it appears we fell short in providing you the quality of service you deserved during your recent stay with us. I assure you that we take your comments to heart and will do everything in our power to continually make improvements.

Philadelphia, PA
Reviewed 1 week ago NEW

This hotel exceeded my expectations in every department. The Grafton is a fabulous boutique hotel in an amazing West Hollywood location, with a superior staff. We had such an incredible stay. The pool area was very chic and impeccably kept, fitness center was great, hotel bar (Bar 20) was a daily hang out for us and clearly a popular spot...

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Helpful?
Thank Megan B
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for taking time to let us know about your experience. We are constantly striving to improve our guest experience. I am so happy to hear Gabby and the team were able to provide you with a great experience. We look forward to your next visit to West Hollywood.

Michigan
Reviewed 1 week ago

Only after we checked out and during a celebrity home tour did we learn that the Graftan was in the middle of an area where celebrities hang out... or where "the action" can be found. Although this wasn't on our priority list, it was an interesting factoid; and we may have gone to a different restaurant in the area than...

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Helpful?
Thank TwinCreek
Bert S, General Manager at Grafton on Sunset, responded to this review

We are very happy to hear you enjoyed your stay with us. Yes, West Hollywood has many hot spots where celebrities can been seen. We hope this give you reason to come back soon! Thank you for taking time to let us know how we did. Your input is very valuable to us.

Awliscombe, United Kingdom
Reviewed 1 week ago

Stayed here with my family for a 2 night stop over. Staff were very helpful and friendly and the rooms were very light and colourful and clean. Even though it is room only you can go down in the morning and pay for a breakfast. The food is very nice and its got a lovely swimming pool. Taxis can be...

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Helpful?
Thank Sasha H
Bert S, General Manager at Grafton on Sunset, responded to this review

We really appreciate you taking to write a review about your stay with us. Happy to hear you enjoyed the restaurant and pool. Hope to see you back soon!

London
Reviewed 1 week ago

I've been staying in this patch in West Hollywood for years, and never tried this hotel. Its got great service, great food, lovely comfortable rooms with nice amenities and views, a cool pool, and generally its extremely good value for the money. Winning all around.

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Thank swrLondon
Bert S, General Manager at Grafton on Sunset, responded to this review

We are thrilled you have chosen to stay with us and hope your experience means we will see you again in the near future.

London, United Kingdom
Reviewed 2 weeks ago

Really enjoyed my stay here, a very chic hotel walking distance to really fun clubs in weho, They have valet parking at an additional cost and super expensive mini bar! But I loved the decor, the vibe and the staff where super friendly! I would go back,

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Thank Dicko13
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for choosing the Grafton on Sunset during your recent visit to West Hollywood. I may be biased, but I do agree, the staff members are great and love taking care of our guests. Our beautiful warm southern California weather is fast approaching so the pool will be perfect for your next visit.

Sydney, Australia
Reviewed 3 weeks ago

This is one of those little hidden gems! A wonderful modern hotel and a wonderful pool area. Upon arrival we were greeted by some very friendly staff and then set off to our room, which was a standard room. The room contained a king bed, very large tv, coffee machine, bar and a small bathroom. Overall, the room was very...

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Helpful?
Thank crumycat
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for the 5 star review. We are so happy to hear you enjoyed your visit and your room accommodations and look forward to your next visit. We also really appreciate the recommendation. See you back soon!

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Staying in West Hollywood

Neighbourhood Profile
West Hollywood
For years, West Hollywood has been known as a hub for the LGBT communities in Los Angeles. Today it still maintains the title, but has also become the “it” neighborhood for the entertainment industry’s up-and-comers. Producers, directors, writers and aspiring actors call this area home. Known for great boutique shopping, vintage clothing stores, home décor shops and fitness studios, West Hollywood is a grid of wide boulevards and narrow residential streets. The neighborhood also has a concentration of the most avant-garde restaurants in Los Angeles (rivaled only by the burgeoning restaurant scene Downtown). A trip to the iconic Sunset Strip, with its many clubs, music venues, hotels and flashing lights won’t be forgotten.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Room Service
  • Concierge
Official Description (provided by the hotel)
The Grafton on Sunset is the premier boutique hotel on Sunset Blvd in the heart of West Hollywood. Our 108 newly renovated rooms are centrally located on the Sunset Strip amidst world renowned shopping, restaurants, lounges and nightlife. The Grafton offers two distinctive outlets; Bar 20, our lobby lounge featuring a bar menu and exclusive cocktails, and Oliver's Prime Steakhouse as well as In Room Dining and pool service. Additional amenities include a twenty four hours fitness center and the largest saltwater pool in West Hollywood. We look forward to you staying with us at the NEW Grafton on Sunset. A daily Amenity fee will be collected at the property. ... more   less 

Additional Information about Grafton on Sunset

Address: 8462 W Sunset Blvd, West Hollywood, CA 90069-1912
Region: United States > California > West Hollywood > West Hollywood
Price Range: €239 - €357 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grafton on Sunset 4*
Number of rooms: 108
Reservation Options:
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Also Known As:
The Grafton On Sunset Hotel West Hollywood
Grafton On Sunset West Hollywood
Grafton Sunset
Grafton On Sunset Hotel
Hotel Style:
#9 Luxury Hotel in West Hollywood
#9 Business Hotel in West Hollywood
#9 Family Hotel in West Hollywood
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Questions & Answers

Here's what travellers have asked, with answers from Grafton on Sunset staff and other travellers.
24 questions
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Questions? Get answers from Grafton on Sunset staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms right on the pool are available.”
mbender10, 21 Apr 2017 | Read review
“Recommend registration floor. We had to be moved to a floor below due to a broken toilet and the above floors are noticeably creaky.”
  • Classic boutique hotel touches
  • Hairdryer in pouch hanging from nifty wall hooks
TwinCreek, 20 Apr 2017 | Read review
“They have a lift to higher floors so no real problems”
SashaH_13, 19 Apr 2017 | Read review
“ask for the king corner rooms for the great view”
swrLondon, 16 Apr 2017 | Read review
“Personally I would recommend getting a 1st floor room with access to the pool,”
Dicko13, 9 Apr 2017 | Read review
5 of 5