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Embassy Suites by Hilton Walnut Creek

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Embassy Suites by Hilton Walnut Creek
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1,028 Reviews from our TripAdvisor Community

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Showing 1,015: English reviews
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St. Louis, Mo.
Reviewed 2 days ago NEW

Not sure I would return but staff was wonderful and complimentary full breakfast was outstanding. Hotel is tired and needs to be updated (guest rooms). I stayed at the Hyatt Regency/Orlando and the Palazzo/Vegas in last 30 days and both were 4 star hotels with lower rates than Embassy Suites Walnut Creek!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank D3015XGkarena
Merced, California, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 12 January 2017

This hotel is conveniently located off the freeway and adjacent to a BART station. We booked this because I had an appointment in San Francisco in the early morning and couldn't get a decent priced hotel in the city. We are Hilton Honors members and patronize this brand. However, we have been disappointed in some Embassy Suites in some cities....

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Marcia M
About Hotel's Favourite Review
Alex P, General Manager at Embassy Suites by Hilton Walnut Creek, responded to this review

Thank you very much for your well stated experience at The Embassy Suites in Walnut Creek. The Valet price is $25 per night with full service. While you can find self parking in the area, only valet service will assure in and out privileges with no additional charge.

Boston, Massachusetts
Reviewed 4 days ago NEWvia mobile

I recently stayed at the Embassy Suites in Walnut Creek with my family for three nights. Check in was fast, Hilton does allot of the check in online now, even issuing keys on smart phones so getting to the room was quick. Parking is valet only and $25 per night. The room could definitely use remodeling. It is well maintained...

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Helpful?
Thank hdblue
Baton Rouge, Louisiana
Reviewed 5 days ago NEW

The Hotel Was Very Awesome And Clean Service was Awesome A Also The Chef Was Awesome Everything Was Very Very Wonderful. I Love The Breakfast And Brunch Also The flavor water Also Was Wonderful.The Front Desk Was polite and Always Had A Smile On There Face

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank torriondas
El Dorado, Arkansas
Reviewed 6 days ago NEW

Have stayed multiple times here and have always been very pleased. The breakfast is very good, made to order. Staff is very friendly, polite and efficient. Location is very nice, convenient to BART, and very clean. Great area. Will def visit again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank A5185IIrachels
Washington DC, District of Columbia
Reviewed 6 days ago NEW

We have stayed there many times in past years but our last experience at this hotel was the worse. The hotel is not well kept- the rooms are dingy. The furniture, rugs and walls are old and dirty. The staff is helpful but not knowledgable. The worse part is the guests that are now there. We arrived on a Saturday...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank rmsternberg
Chicago, Illinois
Reviewed 6 days ago NEW

The beakfast was good. The housekeeping was very poor. At 6PM I had to call and tell them my room was still not cleaned. Distant, not attentive corporate service.The lobby was pretty enough, with a nice koi pond. All in all, average at the very best.

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Helpful?
Thank RML1
Sacramento, California
Reviewed 6 days ago NEW

Very good hotel,parking service great,digital key very helpful easy .my room Furniture new room was big clean. Managers reception good ,breakfast cook n servers good,front desk agent professional. Environment in the hotel romantic quit clean n furniture new.

Review collected in partnership with Embassy Suites Hotels
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Thank 304sacheenp
VICTORVILLE, United States
Reviewed 6 days ago NEW

Front desk staff was courteous, bar tender was generous and breakfast was awesome! Great location with plenty of eateries in walking distance and directly across the street from the BART. My only complaint was the Valet service. In addition to it being $25 per day I was ignored 3 times during a two night stay...And I tipped!! Overall, Convenient location...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank mevag2017
Seattle, Washington
Reviewed 1 week ago

A big chain that offers decent but impersonal service. When they got my reservation wrong I was told "sorry, we overbooked." No offer of a discount, or even a apology. Pitiful. Other than that average-decent services.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Peter F

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Embassy Suites Walnut Creek hotel is ideally located in the beautiful East Bay of Northern California. We are convenient to Oakland, San Francisco and SFO airport and BART. Spread out in a two-room suite or upgrade to an Executive suite for extra space and amenities. Enjoy a complimentary cooked-to-order breakfast and evening drinks and snacks at the Manager's Reception. Host an event in our 7,000 sq. Ft. Of meeting space, or celebrate a special occasion in the eight-story tropical atrium. This hotel offers valet only parking for guests for $25/day. ... more   less 

Additional Information about Embassy Suites by Hilton Walnut Creek

Address: 1345 Treat Boulevard, Walnut Creek, CA 94597
Region: United States > California > Walnut Creek
Price Range: €134 - €248 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Walnut Creek 3.5*
Number of rooms: 249
Reservation Options:
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Also Known As:
Embassy Suites Walnut Creek
Walnut Creek Embassy Suites
Hotel Style:
#2 Green Hotel in Walnut Creek
#3 Family Hotel in Walnut Creek
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Walnut Creek staff and other travellers.
12 questions
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Questions? Get answers from Embassy Suites by Hilton Walnut Creek staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room right across from the BART noise and the new windows cancel out the noise others complained about.”
 of 5 bubbles flansy, 20 Feb 2017 | Read review
“Book on the 7th or 8th floor”
 of 5 bubbles meeggs, 30 Jan 2017 | Read review
“ask to be on the side opposite of the BART system”
 of 5 bubbles johnettat2015, 23 Jan 2017 | Read review
“I had a room near the elevator and you would never have known!! It was extremely quiet.”
 of 5 bubbles 320antonetteb, 17 Jan 2017 | Read review
“All rooms pretty equal. Be cautious about the valet parking and its high fees per day.”
 of 5 bubbles KurtB663, 4 Jan 2017 | Read review
5 of 5