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Holiday Inn Express Walnut Creek

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Traveller (55)
Room & Suite (109)
Pool & Beach (19)
About
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Welcome to the Holiday Inn Express Walnut Creek the perfect hotel for business or pleasure in the East Bay area of San Francisco. The Holiday Inn Express has transformed into a warm and modern hotel featuring contemporary furnishings, a natural light conservatory and a relaxing library area. The Holiday Inn Express Walnut Creek, CA hotel, minutes from Concord, Pleasant Hill and Moraga, offers access to I-680 for access to Oakland, San Francisco, San Jose, and all parts of the San Francisco Bay Area. Or, if you prefer to avoid driving, BART is 3 blocks away and takes you to San Francisco within 30 minutes. Visiting St. Mary s College, Concord Pavilion, & the upscale Broadway Shopping Plaza of Walnut Creek are all easy from the hotel.If you re working in Walnut Creek, the Holiday Inn Express Hotel makes visiting PMI, Siemens Oncology, Kaiser Permanente or PG&E easy and stress-free. In Contra Costa County, the Holiday Inn Express Walnut Creek, CA is well known for being one of the only hotels in Walnut Creek to offer free high-speed Internet access, free parking, and free shuttle service within 3 miles.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Dry Cleaning
Hot Tub
Heated pool
Breakfast Available
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Room features
Non-Smoking Rooms
Microwave
Suites
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Safe
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Annual Sale
Hotel deals
Location
Full view
60Somewhat walkable
Grade: 60 out of 100
39Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Reviews & more
612Reviews
260Photos
5Q+A
100Room tips
Traveller rating
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We needed a place to stay quickly due to flooding. We got very lucky when we were welcomed by Cynthia who was able to find a great room that we lived in over two weeks while we looked around for another home. Amber, our housekeeper kept our spirits lifted with her daily conversat
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This is the second time we have stayed here in the last two years. First the positives: the breakfast offerings are very good. They vary the type of omelets offered each day. There is a wide variety of breakfast foods available. The staff is very friendly and helpful. The r
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Overpriced. Got a noisy room overlooking i680 freeway. Paying for parking, really? Room keys did not work. Check in took 30 minutes.Not recognized as a "IHG MEMBER", or offered wellcome water bottles.So tragic. Will not return.
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Great time spent there. Met new people during the free breakfast time and the staff were wonderful especially the shuttle service to take us where we needed to go in the area. There was a handy gym as well that I liked.
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Response from Cynthia T, Manager at Holiday Inn Express Walnut Creek
Responded 2 weeks ago
Dear Anthonyadventures, Thank you so much for your five star review of our newly renovated hotel. I am pleased to hear you enjoyed your stay with us along with our free breakfast and our wonderful staff, and free shuttle service .  It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again when you are back in Walnut Creek. Sincerely, Cynthia T Assistant General Manager
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Our first contact was with two wonderful ladies in the morning Breakfast from 6:30~9:30 a.m. Janice and Eppie were on top of the needs of the many people being served that first morning and the next 8 mornings we were there. Plenty of and what a variety of Breakfast food we had t
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Response from Cynthia T, Manager at Holiday Inn Express Walnut Creek
Responded 4 weeks ago
Dear Scotty A; Thank you so much for your five star review of our newly renovated hotel. I am pleased to hear you enjoyed your stay with us and that breakfast was great and that the level of service you experienced in the breakfast area met your expectations from Janus and Eppie. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again when you are back in Walnut Creek. Sincerely, Cynthia T Assistant General Manager
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Album Categories
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Photo provided by managementHoliday Inn Express Walnut Creek
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Guest room
Photo provided by managementHoliday Inn Express Walnut Creek
Meeting room
Photo provided by managementHoliday Inn Express Walnut Creek
Meeting room
Photo provided by managementHoliday Inn Express Walnut Creek
Meeting room
Previous
Hello, I cant get anyone to answer the phone number. I have tried calling several times and it just rings and rings now. This morning I spoke with the Manager Luis about needing to cancel my reservation for tomorrow night due to my sons sudden illness.Luis had said that he would help me, and refund my credit card charges. When they were processing the refund instead of getting a full refund, I was told I could only get a 50% refund. Hunh? Please help with this!!!!
I have no knowledge of their refund policy
0 votes
Hello,I cant get anyone to pick up the phone there. Why is that? It rings and rings. I was promised from the manager Luis earlier today that I could cancel my reservation for tomorrow night, and get a refund back to my credit card. But instead, I only got a 50% refund. VERY DISAPPOINTED!!! Can anyone there help me, PLEASE?????
Sorry I just saw your post. Did you book thru the hotel? when I booked thru them I got an email indicating I could cancel with no penalty 24 hours in advance.
0 votes
Does this hotel have indoor corridors/hallways or do the rooms open up to the outside?
The rooms open to an interior hallway.
1 vote
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How long would it take to walk to broadway plaza?
It is a mile or more on a busy street.
1 vote
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Is there restaurants and lounges near by?
I believe some fast food restaurants really close. Most good restaurants are in downtown Walnut Creek wish is a short ride away.
1 vote
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"We were on the ground floor and enjoyed our stay."
"Our stay was on the back wing of the Walnut Creek Holiday Inn Express and was very quiet."
"Stay away from the back of the hotel and ask when the room was last fumigated for insects"
"Pick a room on the first floor close to the front desk, so you don't have to walk so far for breakfast"
"I have stayed here three times and all the rooms were good."
Previous
PRICE RANGE
US$115 - US$242 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express walnut creek hotel walnut creekholiday inn walnut creekwalnut creek holiday inn
LOCATION
United StatesCaliforniaWalnut Creek
NUMBER OF ROOMS
161
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