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Walnut Creek Marriott

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Traveller (79)
Room & Suite (38)
Dining (9)
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Overview
  • Excellent49%
  • Very good29%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(173 reviews)
“lobby bar”(12 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Walnut Creek Marriott
Special Offer: Member Rates
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Offers from Walnut Creek Marriott
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Reviews (860)
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All reviewsthe concierge loungefront desklobby barla rosavalet parkingplatinum memberdowntown areashuttle servicerestaurant staffbart stationthe entire staffthe general managerfree shuttlechecking invalet staffgreat customer servicethe east bay
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141 - 145 of 850 reviews
Reviewed 4 May 2017

When I arrived at the hotel, I was greeted by valet. I asked the valet what is the parking fee per day. He response was not what I asked. He responded by saying that there was off-street parking. He did not tell me the parking...More

1  Thank Robert F
Response from Nicole P, Manager at Walnut Creek MarriottResponded 5 May 2017

Hello Robert, Thank you for sharing your feedback on your recent stay with us. Please know that this is not the experience that our guests have come to expect, and that your review has been shared with our leadership team. We strive to deliver exceptional...More

Reviewed 29 April 2017

What made this stay so wonderful was the exceptional customer service we received from Brian Bouyea at the Front Desk, Holice Travis (Front Desk Manager), and Eddie Adair (General Manager). They were all extremely accommodating, professional, courteous, and really worked to make our stay enjoyable...More

Thank GoDoPlay
Reviewed 28 April 2017 via mobile

I give top marks for customer service at this hotel! The staff are ALL very friendly and greet you each time they can. We used the shuttle service at least once a day and it was so awesome. There are many great restaurants within the...More

Thank SunnygirlC
Response from Eddie A, General Manager at Walnut Creek MarriottResponded 30 April 2017

Thank you for the nice comments about the staff and the shuttle. We do have rooftop exhaust fans but they are a bit different than the fans we have at home. If you would be so kind as to sending me your name or room...More

Reviewed 27 April 2017

Hotel just under went a remodel. Rooms are great. Wonderful face lift. Half the cost of a SF hotel and just a train ride away. Great place to stay. Concerige room has plenty to offer. Friendly bar environment

Thank James S
Reviewed 19 April 2017

I travel quite a bit for business and have stayed at more hotels than I care to mention. My expereince at this hotel was hands down outstanding. I believe what makes a great hotel experience more than anything else are the employees. I have to...More

Thank Keiya R
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Conference Facilities
Shuttle Bus Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$188 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Walnut Creek
#4 Family Hotel in Walnut Creek
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$188 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Walnut Creek
#4 Family Hotel in Walnut Creek
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (79)
Room & Suite (38)
Dining (9)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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Thomas B
30 April 2017|
AnswerShow all 7 answers
Response from Andrea B | Reviewed this property |
Yes, there's parking. But they charge to park unless you're with an event (like a conference).
0
Votes
Christy2015jcl
21 March 2017|
AnswerShow all 7 answers
Response from 1228dw | Reviewed this property |
Sorry, yes if you have elite level
0
Votes
trufflecat
8 March 2016|
AnswerShow all 7 answers
Response from Julie O | Reviewed this property |
There is also a free self park lot down the street, but you have to ask.
1
Vote
Room Tips
"Avoid the freeway side if possible"
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"The rooms that end in *73,*75, *77 have a view at another building. You see nothing but the side of another..."
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"The Air Spa rooms are cool; if you can get on the 6th concierge floor, that’s preferred also"
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"If you're gold or platinum, stay on the 6th floor - concierge lounge is there."
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