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Walnut Creek Marriott

Expedia.comUS$213*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Walnut Creek Marriott
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727 Reviews from our TripAdvisor Community

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Showing 718: English reviews
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Shanghai, China
Reviewed 1 week ago

Upon my arrival, I was greeted by the valet team. The valet was top notch and very attentive. He told me where to go to check-in. Brian checked me in and I asked for a room that was quiet because I had to be awake very early the next morning. Soon as I get into my room I could hear...

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Helpful?
Thank KobeHo123
Eddie A, General Manager at Walnut Creek Marriott, responded to this review

Dear KobeHo123, Thank you for the nice feedback on the valet parkers and I will coach Brian on ensuring our customers are happy and placed in their desired room type with a smile and a kind word or two. Thank you for the feedback and hope you come back and stay with us soon and often. Sincerely, Eddie Adair

Los Angeles, California
Reviewed 1 week ago via mobile

Staff friendly and mostly helpful - though housekeeping takes too long to bring items to the room. Rooms were a bit peculiar no carpeting and a sliding door that inconveniently must close the bathroom or the closet. Food is "hotel good" except hard and cold bacon. Try to avoid the leased out parking department with rather rude, short and tip...

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Helpful?
Thank LorenzoPlata
Jacksonville, Florida
Reviewed 1 week ago via mobile

This hotel is a little bit north of Oakland in a beautiful setting in Walnut Creek. Even though the room overlooks the interstate there was no noise. The windows are devised to keep out the sound. Wonderfully updated room with tile throughout - no carpeting. This makes sense too. Beautiful bathroom. We really enjoyed staying at this hotel.

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Helpful?
Thank Traveler10531558
Reno, Nevada
Reviewed 2 weeks ago via mobile

CJ checked us in and created a great first impression - that lasted. Redesigned room was very nice. Exec. Lounge was also nice with good food. Even wine tasting in lobby was good. They provide ride to local restaurants and shops. Stayed at Ritz Carlton Club in SF the next night, and it was NOT as nice an experience. Lounge...

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Helpful?
1Thank RobReno
Vancouver, Canada
Reviewed 2 weeks ago

We mostly enjoyed our 4-night stay at the hotel. It was spotlessly clean throughout - much appreciated. As others mentioned, rooms were recently updated so had a contemporary look and feel. Nice to have multiple charging ports throughout the room. We didn't like the sliding door between the closet and bathroom - usable for my wife and I, but I...

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Helpful?
Thank mightymemo
Nicole P, Manager at Walnut Creek Marriott, responded to this review

Hello mightymemo, Thank you for sharing your thoughts on your recent stay with us. I'm pleased to hear that you enjoyed our convenient complimentary shuttle, along with the comfort and cleanliness of our recently renovated guest rooms. Please note that I have shared your review with our leadership team, as it is only with the help of reviews such as...

sacramento, United States
Reviewed 2 weeks ago

When I arrived at the hotel, I was greeted by valet. I asked the valet what is the parking fee per day. He response was not what I asked. He responded by saying that there was off-street parking. He did not tell me the parking rates. Then I asked if the hotel had bell service and they didn't and there...

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Helpful?
Thank Robert F
Nicole P, Manager at Walnut Creek Marriott, responded to this review

Hello Robert, Thank you for sharing your feedback on your recent stay with us. Please know that this is not the experience that our guests have come to expect, and that your review has been shared with our leadership team. We strive to deliver exceptional experiences to all our guests, and it is only with the help of reviews like...

Orange County, California
Reviewed 3 weeks ago

What made this stay so wonderful was the exceptional customer service we received from Brian Bouyea at the Front Desk, Holice Travis (Front Desk Manager), and Eddie Adair (General Manager). They were all extremely accommodating, professional, courteous, and really worked to make our stay enjoyable and comfortable!

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Helpful?
Thank GoDoPlay
Moorpark, California
Reviewed 3 weeks ago via mobile

I give top marks for customer service at this hotel! The staff are ALL very friendly and greet you each time they can. We used the shuttle service at least once a day and it was so awesome. There are many great restaurants within the shuttle radius and you don't have to worry about finding parking. I personally thought the...

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Helpful?
Thank SunnygirlC
Eddie A, General Manager at Walnut Creek Marriott, responded to this review

Thank you for the nice comments about the staff and the shuttle. We do have rooftop exhaust fans but they are a bit different than the fans we have at home. If you would be so kind as to sending me your name or room number to my cell phone, I will have the unit checked to ensure the fan...

Los Angeles, California
Reviewed 3 weeks ago

Hotel just under went a remodel. Rooms are great. Wonderful face lift. Half the cost of a SF hotel and just a train ride away. Great place to stay. Concerige room has plenty to offer. Friendly bar environment

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Helpful?
Thank James S
New You
Reviewed 5 weeks ago

I travel quite a bit for business and have stayed at more hotels than I care to mention. My expereince at this hotel was hands down outstanding. I believe what makes a great hotel experience more than anything else are the employees. I have to give a special Thank You to CJ for his excellent customer service. Upon arriving at...

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Helpful?
Thank Keiya R

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
A'Trio
A'Trio
Cuisines: Bar, Mediterranean, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our newly renovated hotel is just 2 blocks from the Walnut Creek BART station and convenient to San Francisco, Oakland and the rest of the Bay area. A premier green-certified hotel in downtown Walnut Creek, guests are sure to enjoy our outdoor pool, spa tub, on-site fitness center, business center, fresh cuisine at 'Atrio Restaurant and 17,500 square feet of banquet space. Visit our beautiful hotel and experience comfortable living with many convenient amenities. ... more   less 

Additional Information about Walnut Creek Marriott

Address: 2355 N Main St, Walnut Creek, CA 94596-3544
Region: United States > California > Walnut Creek
Price Range: €121 - €257 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Walnut Creek Marriott 3.5*
Number of rooms: 338
Reservation Options:
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Also Known As:
Walnut Creek Marriott Hotel Walnut Creek
Marriott Walnut Creek
Hotel Style:
#1 Business Hotel in Walnut Creek
#4 Family Hotel in Walnut Creek
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Questions & Answers

Here's what travellers have asked, with answers from Walnut Creek Marriott staff and other travellers.
5 questions
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plumas lake
over a year ago
Snohomish WA, United States
25 days ago
2 months ago
Boston, MA
over a year ago

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Questions? Get answers from Walnut Creek Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms with picture windows overlooking the lobby”
mightymemo, 7 May 2017 | Read review
“They have remodeled most of their rooms to make them quieter, and they are doing the same to the remaining rooms.”
GoDoPlay, 29 Apr 2017 | Read review
“Probably top floors are best. 2nd floor for accessible rooms”
thefarmer61, 7 Apr 2017 | Read review
“I would request a room not close to the lobby”
SDborngal, 27 Mar 2017 | Read review
“Some of the rooms are located on the south side of the hotel and they are darker and quieter.”
RBryan1011, 12 Mar 2017 | Read review
5 of 5
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US$213* /night
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Prices are for 1 room, 2 adults
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