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Ibis Sydney Olympic Park

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Ibis Sydney Olympic Park
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449 Reviews from our TripAdvisor Community

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Showing 442: English reviews
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Canberra, Australian Capital Territory, Australia
Reviewed 1 week ago via mobile

We stayed at this hotel for the Adele concert. From the moment we arrived to when we left, the service was exceptional. The car valet service was very well organised and quick as was checkin. Our room was cosy but very clean with everything we needed including our complimentary Adele eye mask. 😊. The drinks downstairs in the garden before...

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Thank Donna B
Sydney, Australia
Reviewed 4 weeks ago

This hotel shares reception, bar and restaurant with the Novotel. We ate at the restaurant on a Saturday night before our event. The food was excellent. But a tip: if you want to eat here when there's an event on, book early as it fills up and allow plenty of time to finish your meal. The rooms are on the...

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Helpful?
Thank dmc2152
Accor_Hotels_SOP, Front Office Manager at Ibis Sydney Olympic Park, responded to this review

Dear dmc2152, Thank you for taking the time to review your recent experience at Ibis Sydney Olympic Park. It is always a pleasure to receive feedback from our valued guests. This serves as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback. We hope you...

Victoria, Australia
Reviewed 15 February 2017 via mobile

As other reviewers have written this is over priced and taking the mickey of their guest because of the location. Nearly every wall and door surface has paint missing or dirty marks. There are cobwebs in the bathroom, I don't feel I want to go barefoot in the shower, the toilet wasn't even flushed properly. There were rooms service trays...

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Helpful?
Thank E C
Accor_Hotels_SOP, Front Office Manager at Ibis Sydney Olympic Park, responded to this review

Dear E C, Thank you for sharing your recent experience at Ibis Sydney Olympic Park. I am very disappointed to hear about your experience, as it appears we have failed to meet our usual service standards. Please rest assured that we have passed on this feedback to the appropriate parties to ensure we can rectify these issues and prevent future...

Burleigh Heads, Australia
Reviewed 14 February 2017

Review collected in partnership with Accorhotels.com
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Thank Renae M
Accor_Hotels_SOP, Front Office Manager at Ibis Sydney Olympic Park, responded to this review

Wagga Wagga, Australia
Reviewed 14 February 2017

Easy check in and great customer service. Good variety of buffet breakfast. Car park had large enough spaces to fit large cars. Room was very comfortable. Great water pressure in the shower. Great location right across from ANZ Stadium.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank laurencO3610BW
Accor_Hotels_SOP, Front Office Manager at Ibis Sydney Olympic Park, responded to this review

Dear laurencO3610BW, Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive positive feedback from our guests. This serves as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your lovely comments. We hope your next visit...

Sydney, Australia
Reviewed 11 February 2017

We stayed here recently to go and see a concert at the Olympic Stadium. There were people everywhere for the event however check in was relatively painless. The room was simple but had everything we needed including a great air conditioner which was appreciated on such a hot night. After the concert the bar remained open for guests which was...

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Helpful?
Thank caphoto10
Accor_Hotels_SOP, Front Office Manager at Ibis Sydney Olympic Park, responded to this review

Dear caphoto10, Thank you for taking the time to share your recent experience with us. It is always a pleasure to receive positive feedback from our guests, particularly after a busy event night at Sydney Olympic Park. I have passed your comments on to our team. They are always delighted to hear this feedback, as it serves as encouragement to...

Melbourne, Australia
Reviewed 1 February 2017

I have stayed in other Ibis hotels before, but this was one of the poorer ones. Air con was not working well. Bed was too soft for me and shower was old and in need of a refresh. The hotel was verty packed and the lobby area was very stuffy on a hot day. The worst thing was how much...

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Helpful?
Thank Beerbloke
Accor_Hotels_SOP, Front Office Manager at Ibis Sydney Olympic Park, responded to this review

Dear Beerbloke, Thank you for taking the time to tell us about your experience at the ibis Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Lapstone
Reviewed 1 February 2017

Could not fault the rooms at the Ibis Olympic Park, central to all facilities, well decorated clean rooms, great views, very comfortable bedding, the bathroom a little on the small size, but quite modern with a very good shower. The restaurant and bar facilities on the ground floor are shared with the Novotel with nice decor, great food all round...

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Helpful?
Thank ShepLapstone
Accor_Hotels_SOP, Front Office Manager at Ibis Sydney Olympic Park, responded to this review

Dear ShepLapstone, Thank you for taking the time to share your comments regarding your recent stay at the ibis Sydney Olympic Park. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we...

Reviewed 31 January 2017

My friend and I booked the Ibis on a whim as we were attending a congress over three days at the sports centre. At every point of contact, the staff at Ibis were AMAZING. From the off of a bottle of chilled water at check in, to shuttling us to the venue because of an injury I had, to making...

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Thank Gee W
Melbourne, Australia
Reviewed 30 January 2017 via mobile

First of all they put an incorrect charge on my credit card. In what universe is it ok to say the charges will be credited back in a few days. It's like I stole your wallet but will give it back in a week so be happy. Then I get room service just want a burger and go to bed....

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Helpful?
Thank Mark W
Accor_Hotels_SOP, Front Office Manager at Ibis Sydney Olympic Park, responded to this review

Dear Mark W, Thank you for taking the time to share your recent experience at Ibis Sydney Olympic Park. I am sorry to hear we did not meet your expectations, and sincerely apologize for any inconvenience caused to you. I would appreciate the opportunity to discuss this with you further. This will allow us to rectify any issues moving forward...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Ibis Sydney Olympic Park is in the heart of the Olympic precinct of the Sydney 2000 Olympic Games, only 20 minutes drive from the city centre and close to rail, bus and ferry services. The hotel features 144 rooms, two restaurants, a brewery bar andconference facilities shared with the adjacent Novotel Olympic Park. ... more   less 

Additional Information about Ibis Sydney Olympic Park

Address: Olympic Boulevard, Sydney Olympic Park, Auburn, New South Wales 2127, Australia
Region: Australia > New South Wales > Greater Sydney > Auburn > Sydney Olympic Park
Price Range: €101 - €222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Sydney Olympic Park 3*
Number of rooms: 144
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Also Known As:
Ibis Hotel Homebush
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Sydney Olympic Park staff and other travellers.
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Questions? Get answers from Ibis Sydney Olympic Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher up the better for the view.”
 of 5 bubbles caphoto10, 11 Feb 2017 | Read review
“Close to Anza stadium ect”
 of 5 bubbles michelleandpaul21212, 20 Aug 2016 | Read review
“I always ask for a room away from the elevator so that it is quiet. In this hotel you can ask for a view of ANZ Stadium.”
 of 5 bubbles 162debral, 23 May 2016 | Read review
“Face showground and see fireworks from room”
 of 5 bubbles redcarrots, 29 Mar 2016 | Read review
“As for a room away from the lifts”
 of 5 bubbles 176stephenn, 22 Feb 2016 | Read review
5 of 5