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BEST WESTERN Heritage Inn

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BEST WESTERN Heritage Inn
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247 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Reviewed 11 October 2016

Nice stay in a very large room with a nice kingsize bed. A bit of highway noise. Good TV reception. Nice swimming pool. Nice breakfast area. I would especially suggest staying at this hotel if planning to shop at Vacaville Outlets.

Review collected in partnership with Best Western
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Helpful?
Thank 75evelyng
Red Bluff, United States
Reviewed 10 October 2016

Asked for a nonsmoking room and it even had the nonsmoking sign on the door, but it was awful! Our clothes, hair...everything smelled of SMOKE! My throat hurt by morning! Could not change our room as it was the last one.

Review collected in partnership with Best Western
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Helpful?
Thank Brian L
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Hello Brian L, Thank you for your feedback about your stay. We apologize for the smoke smell in the room. We are currently working on the smoke smell in the rooms. We thank you for you business and hope you will give us another chance in the future.

Miranda, United States
Reviewed 7 October 2016

my stay with best western was awesome. when I have business to attend to ,I will continue to stay with best western. clean, breakfast, convenient, and staff is so polite. I will make this my go to place. also you feel safe

Review collected in partnership with Best Western
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Helpful?
Thank Eloise O
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Hello Eloise O, Thank you for the grate review. We are glad to hear that you have found us for you home away from home. We look forward to seeing you again soon.

killeen tx, United States
Reviewed 3 October 2016

for an older hotel the grounds and the hotel itself are fairly well kept up.realize the cost is high, but wish the pool was heated. looked so inviting. the breakfast was a surprise with strawberry waffles and the bw local in the center within a heart. the breakfast service was great and very clean.

Review collected in partnership with Best Western
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Helpful?
Thank James W
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Hello James, We are excited to hear that you enjoyed the strawberry waffles and enjoyed your stay. Thank you for the grate review. We hope to see you again on your next trip to Vacaville.

Brea, California
Reviewed 29 September 2016

Great location, very convenient The bed was super comfortable The breakfast was delicious. The waffles were amazing. They use Golden Malted waffle. The new waffles have a BW logo designed inside the waffle plate. So, when the waffle is made, it says BW. great idea, very delicious. Kimberly, the manager also provided us with Nutella packets to use on our...

Review collected in partnership with Best Western
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Helpful?
Thank Q2882RQmichaelr
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Hello, We are excited to hear that your stay was comfortable and that you enjoyed our breakfast. We are happy to hear that you enjoyed the Nutella. Thank you for your business and we hope to see you again soon.

saigon
Reviewed 25 September 2016

We've checked in the hotel for a non-smoking room, was able to rest until the guest from the room next door came out to the balcony to smoke. Out room was full of cigarette smoke around 7PM, we've asked the guest to please move further away, but the smoke still got in to our room. We've called the front desk...

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Helpful?
Thank citySaigon
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Hello, We are sorry to hear that you had such a bad experience. The smell of cigarette smoke can be much of a nuisance. We are sorry that we could not move your room. We appreciate your business and hope that you would give us another chance in the future.

Pendleton
Reviewed 13 September 2016

Excellent location, great people, friendly and outgoing. Have watched the remodeling and breakfast changes and has been very nice. We always stay at the Best Western Heritage in Vacaville when we are there, and that has be 2-3 times a year!

Review collected in partnership with Best Western
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Helpful?
Thank lovetotravel2withyou
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for the grate comments. It was nice to see you again. We look forward to seeing you on your next visit to Vacaville.

Reviewed 5 September 2016

While the parking area is surprisingly smaller than expected .. The room size makes up for it. We ended up here, due to an unexpected family situation, but was not disappointed. Having already driven half the day, The spacious room was a nice surprise. The employee "Stephanie" was found to be, very professional, patient and compassionate when it came to...

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Helpful?
Thank CI R
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you so much for your nice comments about Stephanie. We apologize for the unusual situation you witnessed. We are excited to hear that you enjoyed our newly renovated guest room. We hope that you will be able to visit us again soon.

Cloverdale, California
Reviewed 24 August 2016

Shabby at best. Blanket smelled like somebody else. Outdated. Wouldn't stay again at any price. They really should tear the place down and build a new hotel. Will be extremely cautious about staying at any Best Western in the future. Not a pleasant experience.

Review collected in partnership with Best Western
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Helpful?
Thank sandrak750
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

We are sorry to hear that you did not enjoy your stay. We understand the issues that you experienced made a terrible stay. We thank you for your feedback. We hope that you would give us another opportunity in the future to gain your loyalty.

Valley Springs, United States
Reviewed 22 August 2016

This is a clean friendly Inn with all of the amenities that you need. This includes wifi, mini fridge, microwave, a pool and they even provide a free breakfast. The hotel is conveniently located right off the freeway as well. Above all, it's a clean and quite place to stay and get a good nights rest.

Review collected in partnership with Best Western
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Helpful?
Thank Steve E
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you Steve for your great review. We are glad that to hear that you enjoyed your stay. The staff strives to deliver superior customer service. We hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about BEST WESTERN Heritage Inn

Address: 1420 East Monte Vista Ave., Vacaville, CA 95688
Region: United States > California > Vacaville
Price Range: €76 - €124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Heritage Inn 2.5*
Number of rooms: 41
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Also Known As:
Best Western Vacaville
Best Western Heritage Hotel
Vacaville Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Heritage Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a room at the back, you hear freeway noise.”
 of 5 bubbles 752kathrynm, 29 Nov 2016 | Read review
“If you're not a smoker, better stay at a 100% non-smoking hotel instead.”
 of 5 bubbles citySaigon, 25 Sep 2016 | Read review
“Like # 116”
 of 5 bubbles 540cir, 5 Sep 2016 | Read review
“All rooms looked nice”
 of 5 bubbles dcary053103, 2 Aug 2016 | Read review
“Downstairs cooler in the summer, avoid a Western exposure.”
 of 5 bubbles richardhE2393QP, 27 Jun 2016 | Read review
5 of 5