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Hampton Inn Tracy

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Traveller (1)
Room & Suite (19)
Dining (4)
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Overview
  • Excellent58%
  • Very good24%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“a great stay”(11 reviews)
“indoor pool”(9 reviews)
“first choice”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
Offers from Hampton Inn Tracy
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Tracy
Special Offer: Double Points, Every Stay
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (314)
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Traveller rating
177
72
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8
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177
72
35
16
8
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All reviewsa great stayindoor poolfirst choicehotel stayhilton brandcomfortable bedwithin walking distanceclean roomsshopping mallbreakfast roomstaff was very friendlyconvenient locationlots of restaurantscomplimentary breakfastgreat customer servicechainfreeway
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1 - 5 of 308 reviews
Reviewed 7 February 2018

Stay at this location 3 to 4 times per year. 3 to 4 days per visit. Purpose is to visit grandchildren. Accomodations are always above par and breakfast is a plus. Location is walking distance to many restuarants and shopping. Great wine tasting in nearby...More

Review collected in partnership with Hampton
Thank Bradley J
Response from Vanessa J, Front Office Manager at Hampton Inn TracyResponded 8 February 2018

Thank you so much for taking the time to write a review of our property. We greatly appreciate your kind comments and we are thrilled you enjoyed your time here and were able to get a great night sleep. We loved having you and we...More

Hotel's Favourite
Reviewed 22 September 2017 via mobile

Hampton Inns are always my first choice when traveling on a budget. I know what I'm getting. Always friendly staff, a decent free breakfast in the morning, and affordable. I was able to check in on their app prior to arriving so when I arrived...More

Thank Ernesto M
Response from Virginia G, Manager at Hampton Inn TracyResponded 26 September 2017

Thank you so much for taking the time to write a review of our property. Thank you for your kind comments and we are thrilled you enjoyed your time us. We loved having you and we look forward to your return.

Reviewed 24 January 2018

We stayed at the Hampton as a couple. The room was large, clean, quiet and convenient. The staff were very friendly and capable. The breakfast selections were tasty and there was enough variety that we didn't get that 'same old thing' feeling during our 4-day...More

Review collected in partnership with Hampton
Thank Planetary
Response from Hayley W, Guest Relations Manager at Hampton Inn TracyResponded 25 January 2018

We are so glad that you enjoyed your stay here with us. We noticed even though you had a great time here with us that we received a 3/5 rating. If you could please give us feedback so we can make your next stay wirth...More

Reviewed 22 January 2018

The staff was amazing from start to finish. Hayley took my reservation and went over and above what was required of her to reserve exactly what I wanted. Everyone we encountered was very pleasant and professional. The room was comfortable. The entire stay was very...More

Thank Cathryn P
Response from Hayley W, Guest Relations Manager at Hampton Inn TracyResponded 23 January 2018

Ms. Duncan It truly was a pleasure to have and meet you here at Tracy's Hampton Inn. We are so honored that your daughter would choose us to celebrate her birthday and we hope to see you again soon! Best wishes,

Reviewed 21 January 2018

We were looking for a room during our trip to Tracy. Outstanding customer service (Haylee) who went the extra mile to help accomodate our special request. Excellent overall, clean room, bath and comfortable bed. What else can we ask for ? :-) Thanks again !!

Thank wai2018
Response from Hayley W, Guest Relations Manager at Hampton Inn TracyResponded 21 January 2018

Thank you for taking the time out of your day to leave such a great review of our hotel. It was truly my pleasure to help you! We do hope you will come see us again. Thank you!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Refrigerator in room
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$120 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (1)
Room & Suite (19)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Darrell H
hthr1, your review is so extraordinarily and poorly written it's no wonder it's only your second. I'd hide in the shadows, too, if I was that unintelligent. I'm curious to know if you somehow think having a disabled child warrants special privileges above others? If the hotel was sold out, did you think they should knock on someone's door and tell them they need to get out so you can have the room of your choosing? There are so many subjective claims in your review that offer no objective reasoning, i.e. "the staff is inept" or "Virginia is a beat that outwardly discriminates against disabled people"... prove it. See, I'm a disabled veteran and my stay at the Hampton exceeded 7 continuous months; meaning, I have a very knowledgable view on the capability of the staff and operations of the hotel. I've also often discussed the same with other customers. The day I arrived I discussed my long stay with Virginia and demanded I be put into their best room. She very politely and professionally told me she was unable to do that because it wouldn't be fair to other long term guests. I tried to go around her the next day and was directed to the manager's voicemail; but it turned out Virginia was the manager to return my call and she was STILL amazingly professional, considerate of my request, and apologetic that she could not accommodate me. After a short two weeks, I realized that it was ME who was wrong... and I totally understood why Virginia was unable to give me the bigger room for free. Know what I did? I immediately apologized. Let's discuss that for a moment; you're complaining it's outdated? Go look all around Tracy, not one of the hotels in the entire town are updated more. Why would the management company spend the money to update a hotel that sells out 75% of the month? That would be the worst business decision in the world; and even more people keep coming because the bay area is so expensive. Sure, let's give away more expensive rooms for free and spend a few hundred thousand dollars updating a hotel that can't possibly bear more profit. I wouldn't expect you to understand this, given that you can't think more than 2 feet in front of your face. Plenty of customers get late check outs and plenty of disabled patrons are tended to with extreme courtesy because ALL GUESTS ARE TREATED WITH EXTREME COURTESY. See, I can tell by reading your review that you are selfish, rude, and think you are entitled because you have a disabled child; I would kick you out at check out time also. I'm sort of glad you'll never stay there again, I'd hate to run into you while you were at the front desk crying that the vending machine was mean to you.
22 August 2016|
Answer
Response from 288brucen | Reviewed this property |
Although I find this answer is personally harsh, I agree with most of his hotel issues. Being disabled is difficult. Not all rooms are disabled accessible just like all parking spots are not disabled compatable...not should... More
0
Votes
Room Tips
"Do not get a room facing the freeway."
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"Choose rooms between 01 - 10 range on any floor, for great parking entrance."
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"They have good soundproofing on windows since near highway"
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"I doubt this hotel has any substandard rooms -- "on the ball""
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