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Hampton Inn Tracy

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#1 of 9 Hotels in Tracy
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hampton Inn Tracy
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273 Reviews from our TripAdvisor Community

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Showing 269: English reviews
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The Villages, Florida
Reviewed 5 days ago NEW

The location is right off the main highway but was a little hard to find! However, the room was very nice, comfortable bed, great pillows! The staff was very nice and helpful! Overall appearance of the hotel in and out was very nice.

Review collected in partnership with Hampton
Thank JoJoColo
Los Angeles, California
Reviewed 4 weeks ago

This is a fabulous Hampton Inn. I had a last minute booking for my mother and I wanted to make sure she was taken care of. I made the reservation, called, and spoke with Vanessa. She was a customer service delight, and she made sure everything went perfectly. When she arrived, my mother was greeted by Donovan at the front...

Thank Jesse H
About Hotel's Favourite Review
Virginia G, Manager at Hampton Inn Tracy, responded to this review

Thank you so much for taking the time to write this review We really appreciate all of your kind comments about Vanessa and Donovan. Too often their heart of service gets overlooked and it is so nice when they are appreciated. Thank you again, we loved having your mom with us and we look forward to her or your return.

Reviewed 1 week ago

Hotel is very old. Staff response time was extremely slow and nonchalant. The breakfast was old, and limited. All of the accommodations provided like exercise equipment is old. I would not recommend this hotel.

Review collected in partnership with Hampton
Thank ddjb2017
Reviewed 2 weeks ago

We found the Hampton Inn in Tracy to be easy to find and a great location, within a easy walk of several restaurants. The staff was helpful and friendly. Our room was very clean and up to date. The pool was a little small but still very fun for the kids. The breakfast was the standard fare but adequate. The...

Thank 4Bug-a-Boos
Salinas, United States
Reviewed 2 weeks ago

Always my choice when staying in Tracy. Hotel is close to the Shopping Mall and plenty of places to eat. You feel safe in this location. Hotel staff were great. Were able to obtain a toothbrush for my son who forgot his. Very nice pool which the kids will love. The beds were a little too soft for my taste,...

Review collected in partnership with Hampton
Thank Darrell M
Seattle, WA
Reviewed 4 weeks ago

I was travelling for business so this hotel was merely a place to lay my head. It's an average, run of the mill Hampton Inn. The room was clean but a bit dated, the interior could use some refreshing. Breakfast was fine. Bed was comfortable. Location is near a large mall and chain restaurants. Like most Hampton Inns, it's understaffed...

Thank Scott H
Tracy, CA, United States
Reviewed 10 April 2017

Where ever I travel I always look for a Hampton Inn first. The rooms are always so comfortable, they accommodate my family, if they are traveling with me. I can book a room on short notice. Breakfast is always included and always very good. The service and rooms are always consistent. The Hampton is our families first choice, wherever we...

Review collected in partnership with Hampton
Thank patriciamJ461JA
Virginia G, Manager at Hampton Inn Tracy, responded to this review

Thank you for your review. We are thrilled to be your preferred hotel brand. We loved having you and we look forward to your return.

Phoenix, Arizona
Reviewed 6 April 2017

Staff was amazing. rooms were clean and comfy. breakfast could have been improved eggs and sausage were cold and undercooked but everything else was great. It was a great suprise to see how afordable and nice it was.

Review collected in partnership with Hampton
Thank X3352BDjordanh
Virginia G, Manager at Hampton Inn Tracy, responded to this review

Thank you so much for taking the time to write a review. We appreciate your feedback on breakfast so we can target train and improve our guests experience. We are thrilled our awesome staff made you feel welcome though. We loved having you and we look forward to your return.

Seattle, Washington
Reviewed 2 April 2017

This is a good hotel in a suburban location. The staff people we met were friendly and seemed genuinely happy to be there and to help us, from the front desk clerk to the breakfast room server. Everything was clean, and the lobby and breakfast area were attractive and inviting. The bed was very comfortable, and they even provided non-feather...

Thank independent_ones
Virginia G, Manager at Hampton Inn Tracy, responded to this review

Thank you for taking the time to write a review. We are so thrilled you enjoyed your time with us. Thank you for all your kind comments on our awesome staff. We loved having you and we look forward to your return!

Tracy, United States
Reviewed 22 March 2017

The thing I hate at hotels the most is the beds This hotel has some of the best beds Not to soft not to firm and the Breakfast was one of the best! Staff was Super Friendly This place is a Gem in Tracy

Review collected in partnership with Hampton
Thank kellyaL5871PY
Virginia G, Manager at Hampton Inn Tracy, responded to this review

Thank you for much for your raving review. We are so thrilled you enjoyed your time with us! Thank you for you kind comments and we look forward to your return.

31 photos of this hotel

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11/06/2017 12/06/2017
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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn Tracy hotel is conveniently located 5 miles from downtown and within walking distance to West Valley Mall. Close proximity to Tracy Premium Outlets, Tracy Movie Theater and the Tracy Historical Museum. Serving complimentary hot breakfast daily. Enjoy free Wi-Fi, indoor pool, fitness room and business center. Review the Hampton Inn Tracy special offers and hotel deals and enjoy great savings by booking one of our packages. ... more   less 

Additional Information about Hampton Inn Tracy

Address: 2400 Naglee Rd, Tracy, CA 95304-7324
Region: United States > California > Tracy
Price Range: €109 - €216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Tracy 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Hampton Inn Tracy Hotel Tracy
Tracy Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Tracy staff and other travellers.
1 question
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hthr1, your review is so extraordinarily and poorly written it's no wonder it's only your second. I'd hide in the shadows, too, if I was that unintelligent.

I'm curious to know if you somehow think having a disabled child warrants special privileges above others? If the hotel was sold out, did you think they should knock on someone's door and tell them they need to get out so you can have the room of your choosing? There are so many subjective claims in your review that offer no objective reasoning, i.e. "the staff is inept" or "Virginia is a beat that outwardly discriminates against disabled people"... prove it.

See, I'm a disabled veteran and my stay at the Hampton exceeded 7 continuous months; meaning, I have a very knowledgable view on the capability of the staff and operations of the hotel. I've also often discussed the same with other customers. The day I arrived I discussed my long stay with Virginia and demanded I be put into their best room. She very politely and professionally told me she was unable to do that because it wouldn't be fair to other long term guests. I tried to go around her the next day and was directed to the manager's voicemail; but it turned out Virginia was the manager to return my call and she was STILL amazingly professional, considerate of my request, and apologetic that she could not accommodate me. After a short two weeks, I realized that it was ME who was wrong... and I totally understood why Virginia was unable to give me the bigger room for free. Know what I did? I immediately apologized.

Let's discuss that for a moment; you're complaining it's outdated? Go look all around Tracy, not one of the hotels in the entire town are updated more. Why would the management company spend the money to update a hotel that sells out 75% of the month? That would be the worst business decision in the world; and even more people keep coming because the bay area is so expensive. Sure, let's give away more expensive rooms for free and spend a few hundred thousand dollars updating a hotel that can't possibly bear more profit. I wouldn't expect you to understand this, given that you can't think more than 2 feet in front of your face.

Plenty of customers get late check outs and plenty of disabled patrons are tended to with extreme courtesy because ALL GUESTS ARE TREATED WITH EXTREME COURTESY. See, I can tell by reading your review that you are selfish, rude, and think you are entitled because you have a disabled child; I would kick you out at check out time also. I'm sort of glad you'll never stay there again, I'd hate to run into you while you were at the front desk crying that the vending machine was mean to you.

9 months ago

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Questions? Get answers from Hampton Inn Tracy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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douglasmZ6631PM, 16 Apr 2016 | Read review
“away from highway”
orracle, 18 Mar 2016 | Read review
“Second floor is the best”
robertrR7802SS, 26 Nov 2014 | Read review
5 of 5
US$128* /night
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