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Doubletree by Hilton Torrance - South Bay

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Doubletree by Hilton Torrance - South Bay
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724 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Torrance - South Bay
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Showing 654: English reviews
Kirkland
Reviewed 19 May 2016

Outdated hotel, with a dolled up lobby to mask the poor condition of the hallways and interior areas. Front desk staff is too busy texting, while standing at the front desk, to even acknowledge your presence while passing through the lobby. For the rate they charge, I would expect a better property and demand better customer attentiveness.

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Helpful?
Thank Frederick D
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello Frederick, Thank you for your feedback. We are sorry that you experienced a front desk agent texting. We actually have a very friendly staff. Apologies and Kind Regards

Santa Ana
Reviewed 19 May 2016

It was a good experience for my first time at doubletree by Hilton. I went during the weekend and they service was very helpful at the front desk even though I had some issues with my card but they were very understanding and accommodating.

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Helpful?
Thank 309kirstenv
Linda A, Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello 309kirstenv, Thanks for taking a moment to share your review on TripAdvisor. We are glad our front desk was able to help out with your card. Thank you for staying with the DoubleTree, join us again soon. Warm Regards

Minneapolis, Minnesota
Reviewed 18 May 2016

We only stayed two nights but were quite impressed. We didn't get to use the pool due to cold temps, but the courtyard is very nice. The breakfast was delicious both days and the staff is excellent. Torrance is a nice area so we also hit the pier and the location accomadated that nicely. Our room was a standard room...

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Helpful?
Thank W2144CSgregb
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello W2144CSgregb, Thank you so much for the review and feedback. We are so glad to hear that you and your family had a nice stay. We are happy that you were able to take advantage of our beach city location and that our delicious breakfast kept you filled and ready to go. We hope you will join us again...

Eastvale, California
Reviewed 17 May 2016

Nice stay. Lobby very nice . Rooms are on the small side ....... would be nice if bathrooms were bigger too. But are very clean. Employees were nice but I would suggest paying attn. to the people waiting to check in. Someone just jumped in front of me and they started helping him ...... when they saw me there first....

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Helpful?
Thank Countrydude4444
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello CountryDude4444, Thank you for your review and feedback. We are sorry that someone jumped ahead of you and we will ask our front desk to stay alert to this sort of thing. Warm Regards,

SE Maryland
Reviewed 17 May 2016

Great place to stay for business or pleasure. Wonderful surroundings with a great/friendly staff. Lot's to do in local area, close to beaches and downtown LA. Within walking distance of mall and plenty of restaurant options, short drive to beaches.

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Helpful?
Thank tballusn
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello Tballusn, Thank you so much for your review. We are happy to hear your enjoyed our prime location and that our great team members provided a memorable experience. With the beach, nearly 600 restaurants to choose from, and the largest mall in Los Angeles, it’s hard not to find something to do in Torrance. We hope we will see...

Elizabeth, New Jersey
Reviewed 17 May 2016

The room was very comfortable and the service was excellent. They were very helpful with our travel plans. We enjoyed the food and loved the free cookies! All of the employees we came across were extremely pleasant and helpful. We would love to come back here someday, hopefully in the near future.

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Helpful?
Thank blessedtraveler2016
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello BlessedTraveler2016, Thank you so much for your review! We are so happy to have provided such an outstanding experience. This is our goal for every stay and we hope you will join us again soon; we will have more warm cookies ready and waiting. Warm Regards

Fort Myers, Florida
Reviewed 16 May 2016 via mobile

Nice hotel. Nice upper floors. Very comfortable bed. Refrigerator in the room. Inside is a little bit older of the hotel. Nice breezes you won't need your air-conditioner. Quiet neighborhood, quiet hotel.there's an outside fire pit by the pool it's nice to sit by and warm your toes. Located near lots of different things.

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Helpful?
Thank katcowash
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello Katcowash, Thank you for your review. We are glad you enjoyed your stay and the fantastic sea breezes. We are happy to offer a great location in a safe city across the street from world class shopping at Los Angeles’s largest mall, the Del Amo Shipping Center. Thank you for your feedback. We hope you will come again sometime...

Wildwood, Missouri
Reviewed 15 May 2016

Lobby and check in was nice and clean. The bed was comfortable, but the room was very outdated. The jacuzzi was nice in the evening. The hotel did have an executive lounge and the breakfast buffet had eggs, toast and fruit (okay).

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Helpful?
Thank Sandra G
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello Sandra, Thank you for taking a moment to share your review. We are glad you enjoyed your stay and our Jacuzzi. We hope we will see you again soon! Warm Regards

Chicago, Illinois
Reviewed 15 May 2016

It's a decent hotel for the price. Rooms are average and hotel location is close to mall and other places. Complimentary breakfast adds value. Room Air Conditioners are old and feel not effective mid nights.

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Helpful?
Thank 433akd
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello 433akd, Thank you for the review and feedback. We are so glad you enjoyed our location near the Del Amo Fashion Center and the quality of your stay. We will check on the air-conditioner to ensure that it is functioning properly and efficiently. We hope you will join us a gain after our renovation. Warm Regards

Reviewed 11 May 2016

Nice room with balcony. Bathroom a bit small for two and had no fan so on showering room got steamy. Room clean and comfortable bed and especially pillows! Staff very friendly. Weekend stay, would be nice if the coffee shop would have been open.

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Helpful?
Thank K1935AUjanec
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello K1935AUjanec, Thank you so much for the five stars and the review. We appreciate your feedback. We will be undergoing a renovation later this year meant to address our rooms, décor and bathrooms. Our bathroom ventilation is designed to be invisible and to operate silently, so while it may not be apparent, our bathroom fans are working properly. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of the Los Angeles South Bay, the DoubleTree by Hilton Torrance - South Bay is a full-service hotel situated between the city's own Restaurant Row, featuring a fine assortment of multi-cultural cuisines, and limitless shopping at The Del Amo Fashion Center, which is currently the 5th largest US shopping mall at more than 2.5 Million sq. Ft.Guests are welcomed with a warm signature DoubleTree chocolate chip cookie during check-in in the beautiful European style lobby, lavishly accented by two 250 gallon tropical fish tanks.This fully equipped DoubleTree offers a business center, a fitness center, an outdoor pool & whirlpool, an onsite restaurant, cafe, bar & lounge, and gift shop. Andre's Restaurant, the hotel's onsite restaurant, offers an award-winning brunch that captures rave reviews from guests and regular local patrons.With more than 16,000 sq. Ft. Of flexible meeting space and ballrooms, the catering and banquet staff are on-hand and ready to put on any type of event. Each elegant guestroom is furnished with 1 or 2 double-beds, a work-friendly desk, a 32-inch flat-screen television, and prepared with fresh signature towels and bedding for the luxurious mattresses provided for a perfect night's rest. Guests who upgrade to a suite can enjoy a complimentary breakfast and beautiful views of Torrance and the South Bay.•Complimentary parking•Complimentary WiFi in all guest rooms•16,000 sq. Ft. Of flexible meeting space with 2 penthouse-level ballrooms•Award-winning Sunday Brunch at Andre's Restaurant•Happy Hour in the Vintage Lounge daily from 4pm to 7pmVisit the beautiful Redondo Beach & Pier or Palos Verdes. Spend the day in the 'magic' of Disneyland(R) or Universal Studios(R). Practice your game on the Trump National Golf Course, watch a performance at the Torrance Cultural Arts Center, or catch a game at the StubHub Center. Attentive staff will be on-hand to answer inquiries and arrange guided tours. ... more   less 

Additional Information about Doubletree by Hilton Torrance - South Bay

Address: 21333 Hawthorne Blvd, Torrance, CA 90503-5602
Region: United States > California > Torrance
Price Range: €129 - €248 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Torrance - South Bay 3.5*
Number of rooms: 371
Reservation Options:
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Also Known As:
Doubletree Hotel Torrance
Doubletree Torrance
Torrance Doubletree
Hotel Style:
#2 Family Hotel in Torrance
#4 Romantic Hotel in Torrance
#4 Business Hotel in Torrance
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms that end in 7 or 9 are the best.”
 of 5 bubbles 313RickM, 2 Dec 2016 | Read review
“High floor for best views.”
 of 5 bubbles DV1950, 14 Nov 2016 | Read review
“Great accessibility, right next to 405.”
 of 5 bubbles GroverS605, 9 Nov 2016 | Read review
“High and facing West”
 of 5 bubbles 905iana, 6 Nov 2016 | Read review
“Great family rooms.”
 of 5 bubbles MarieA28, 24 Feb 2016 | Read review
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