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BEST WESTERN Trailside Inn

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1 room 2 adults 0 children
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BEST WESTERN Trailside Inn
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388 Reviews from our TripAdvisor Community

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Showing 384: English reviews
Pittsburg, CA, United States
Reviewed 3 weeks ago

Very dog friendly! Property is undergoing major exterior facelift yet room we had was super up to date. Very nice laminate floors, no more carpets! Although the outside temperature was 11F, it was very cozy inside. Breakfast options were very adequate and restaurant was clean and comfortable. Outdoor pool was not available, duh!

Review collected in partnership with Best Western
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Helpful?
Thank craign545
Red Bluff
Reviewed 3 weeks ago

We were very happy with the suite we got. The furnishings were new and beautiful, and the separate room was a must when traveling with our two kids. The deal they had for breakfast at Lumberjack's next door was also nice.

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Helpful?
Thank Al & Jen L
Reno, Nevada
Reviewed 3 weeks ago

The room had not been heated prior to our arrival; it was very cold and we had to run the heater on high heat with max fan to heat the room, which took about 30 minutes to become comfortable. Otherwise, good service and a good breakfast menu at the Lumberjack next door where we used our BW voucher. Good service...

Review collected in partnership with Best Western
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Helpful?
Thank Ron T
Bandon, Oregon
Reviewed 4 weeks ago

We stayed here for one night. Room was nice and clean, very comfortable. The staff was friendly and helpful. We were passing thru on our way to Oregon and was nice to find a pet friendly hotel. Would recommend.

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Helpful?
Thank nlbailey
Irvine, California
Reviewed 2 November 2016

We stayed here for the night so we could explore the Cinder Cone in Lassen. The room was nice as it had just undergone renovation. Breakfast was at Lumberjacks which was usually packed and slow. We were not very happy at spending so much time for breakfast when we could have had that extra time at the park.

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Helpful?
Thank Alex W
Rome, New York
Reviewed 29 October 2016

Employees were not knowledgeable about hote readiness for guests.. Had to wait an hour for room and we checked in an hour after check in time. She couldn't tell us if there was a specific area for pets to relieve themselves. She also could not recommend a restaurant in the area. We were however fortunate enough tom pick the Mazatlan...

Review collected in partnership with Best Western
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Thank Robert B
Reviewed 27 October 2016 via mobile

This hotel was undergoing a face-lift during my stay. The room was clean and bright, with a mini fridge and microwave. The rooms do not have curtains but shutters instead and I never feel like they're completely opaque. Two story hotel with no elevator I was able to see. Ample parking, right off the main road in Susanville and very...

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Helpful?
Thank Lisa Beth N
Magalia, United States
Reviewed 26 October 2016

This hotel seems to be going downhill regardless of its efforts to update the exterior. Staff is not as friendly or accommodating as two years ago. Bed was on the hard side. I could hear my neighbor snoring. Parking was a problem due to construction. Refrigerator rack was broken. Overall, the room was clean and comfortable other than these problems.

Review collected in partnership with Best Western
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Thank M. Sue D
Estacada, Oregon
Reviewed 22 October 2016

This is a very tired property. Carpet was very soiled. Bathroom door didn't close properly. Shower gel in shower didn't work and it took 2 calls and 3 people to fix it. Good news - the entire property is under remodel, so I'm sure this will all be fixed.

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Helpful?
Thank jstimson52
sacramento, United States
Reviewed 15 October 2016

Very good hotel for area. Rooms are great. the only poor things are the computers in the lobby are old and slow. I believe they are on DLS not high speed internet. Took a long time to use them Gave up . No food in lobby. Meal ticket for restaurant "Lumber Jack" next door. Poor service there and poor food....

Review collected in partnership with Best Western
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Helpful?
Thank Margaret M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Everyday is an adventure when you choose the BEST WESTERN Trailside Inn, with many wonderful places to explore located nearby. Named one of the top towns in which to live in Outdoor Life Magazine, Susanville is an outdoor lovers dream - and this Susanville hotel is the perfect place to call home while exploring the area. From hiking at Lassen Volcanic National Park to fishing at Honey Lake, Eagle Lake or Lake Almanor, there is something for everyone in this picturesque town. The Bizz Johnson Trail, stretching 30 miles, offers world-class mountain biking, hiking, annual marathons and other events. Bird watchers and nature photographers can observe osprey and more in the grounds surrounding the property. You can also enjoy visiting Lassen County Parks and Susanville Ranch. ... more   less 

Additional Information about BEST WESTERN Trailside Inn

Address: 2785 Main St, PO Box 759, Susanville, CA 96130-0759
Region: United States > California > Susanville
Price Range: €110 - €119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Trailside Inn 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Best Western Susanville
Susanville Best Western
Best Western Trailside Hotel
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Trailside Inn staff and other travellers.
4 questions
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Seattle
4 months ago
Davis, California
Livermore, California
over a year ago

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Questions? Get answers from BEST WESTERN Trailside Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a different hotel”
 of 5 bubbles anneg749, 4 Sep 2016 | Read review
“The "family room" is two rooms AND two bathrooms - which was great for getting six people up and going.”
 of 5 bubbles cheap_trav_gal, 20 Apr 2016 | Read review
“Best to choose a room on the second level away from the pool.”
 of 5 bubbles Sojourner2552, 14 Oct 2015 | Read review
“Ask for a room at the back of the complex. There are no elevators. If you don't like to climb stairs, stick to the first floor.”
 of 5 bubbles BeachWizard4U, 1 Oct 2015 | Read review
“Mini suite upgrade for the price was exceptional!”
 of 5 bubbles GabrielaB190, 21 Sep 2015 | Read review
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