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Country Inn & Suites By Carlson, Sunnyvale

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712 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Sunnyvale
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Showing 691: English reviews
Zofingen, Switzerland
Level Contributor
339 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 4 weeks ago via mobile

This is a mid-level business hotel in a dead area. The staff is friendly. The room was ok, bed was good, but window was hard to open, carpet seems old, everything is a bit old style. One night they had crowds of students there, noise till midnight and from 6:00. No interference from staff. The breakfast is included, but not... More 

Helpful?
Thank A W
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

Dear A W, Thank you for staying with us and for taking your valued time to write us a review. Guest comfort and satisfaction have always been among our top priorities and we are pleasantly happy to know that you were able to enjoy your comfortable guestroom as well as the level of customer service that our staff provided. However,... More 

Boston, Massachusetts, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

After a grueling 12 hour trip on the road down from Oregon State University my team and I along with the entire marching band checked into the Country Inn & Suites around 9pm. Our check in was easy and the staff was extremely hospitable. Our rooms had complementary gatorade and a very sincere welcome message. The staff prepared a delectable... More 

Helpful?
Thank Eric W
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

Dear Eric W, Thank you for your and the team's visit with us this weekend. We are very delighted to welcome you and to know that your experience here at the hotel was pleasant has made all our hard work paid off. If we could be of further service, please feel free to contact us at Front Desk at any... More 

anderson,ca
2 reviews
Reviewed 4 weeks ago

6 days and im still waiting for it to clear off my card, if ive stayed in a hotel once, i've stayed 1000+ times and this is only the second time i've had one linger this long, makes me very uncomfortable, otherwise its a very nice place.

Helpful?
Thank markym96007
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

Dear marym96007, Thank you for staying with us. After carefully reviewing your feedback, I would like to offer my sincerest apology for any inconvenience that you experienced in regards to the your credit card authorization. Please feel free to reach out to us at Front Desk as we would love to have an opportunity to assist you further. Sincerely, An... More 

Stockholm, Sweden
Level Contributor
80 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 4 weeks ago

I liked the room and the bed very much. The hotel also had a nice gym and a pool. Unfortunately the sunbeds are a bit misplaced as the sun never reach that corner. The breakfast buffet was better than expected. The location is a bit outlying but luckily the hotel offers a complimentary shuttle to the nearby restaurants. You can... More 

Helpful?
Thank Juhani T
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

Dear Juhani T, Thank you for your positive feedback about our overall hotel including the complimentary buffet breakfast, comfortable guestroom, courtesy shuttle service, etc. Your comfort and satisfaction have always been among our top priorities and I am sure that our team will be happy to know that their hard work has paid off. Once again, thank you for staying... More 

Tucson, Arizona
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 weeks ago

Richard at front desk was very prompt and professional in getting me a quiet room as I was arriving late and hoped to sleep in. Thanks Richard! I expect my stay to be as wonderful as his front desk service was.

Helpful?
Thank joeseytucson
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

Dear joeseytucson, Thank you for taking your valued time to write us a review and for all your positive feedback about the overall experience that you had with us, especially with the level of customer service that Richard provided. I am sure that he along with the rest of our team will be excited to know that their hard work... More 

Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 October 2016

Overall, the room/property was clean and comfortable. There is a congregating area just off the lobby that was great for meeting with colleagues before/after training as well as for participating in phone conferences with my colleagues. Good: 1) Room/bed was comfortable. 2) Room was quite - was a ways from the elevator on an upper floor. 3) Fitness center was... More 

Helpful?
Thank Kate C
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

Dear Kate C, Thank you for staying with us and for taking your valued time to write us a review. After carefully reading all your feedback, we are very excited to know that you were able to enjoy all our overall hotel including your comfortable guestroom, 24/7 Fitness Center, complimentary water and coffee station in the lobby, Fountain Bar &... More 

Dana Point, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 October 2016

This hotel was great. It is large and very clean. Our standard room was very big and comfortable. It has several gathering areas in the lobby...something hotels these days seem to be lacking. Good job Country Inn for bringing them back! We loved the breakfast and afternoon snacks and cookies. Our room was quiet and the AC barely made a... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank SoCAmom1
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

Dear SoCAmom1, Thank you for staying with us and for taking your valued time to write us a review. We appreciate all your positive feedback about our overall hotel including your comfortable and spacious guestroom, complimentary buffet breakfast, sweet treats table, etc. I have forwarded these information to the rest of our team and I am sure that everyone will... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Country Inn & Suites By Carlson, Sunnyvale

Address: 1300 Chesapeake Terrace, Sunnyvale, CA 94089
Region: United States > California > Sunnyvale
Price Range: €97 - €301 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Sunnyvale 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Country Inns & Suites Sunnyvale Hotel Sunnyvale
Country Inns And Suites Sunnyvale
Country Inn Sunnyvale
Sunnyvale Country Inn
Hotel Style:
#1 Family Hotel in Sunnyvale
#1 Business Hotel in Sunnyvale
#2 Romantic Hotel in Sunnyvale
#3 Best Value Hotel in Sunnyvale
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Sunnyvale staff and other travellers.
4 questions
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Questions? Get answers from Country Inn & Suites By Carlson, Sunnyvale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stayed on first floor, it was fine”
 of 5 bubbles markym96007, 3 Nov 2016 | Read review
“I had a room on the upper floor away from both elevators. It was quiet - nothing to view outside the hotel :) .”
 of 5 bubbles katec541, 17 Oct 2016 | Read review
“My only disappointment was that there was no hot tub. Long work days demand a restful evening. This was missing. Otherwise, perfect!”
 of 5 bubbles boba343, 15 Oct 2016 | Read review
“I prefer odd number rooms on the east side. 5th floor is best rooms, 2nd floor is most convenient IMO.”
 of 5 bubbles kadd500, 13 Oct 2016 | Read review
“higher floor is more quiet”
 of 5 bubbles function88, 29 Aug 2016 | Read review
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