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Country Inn & Suites By Carlson, Sunnyvale

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762 Reviews from our TripAdvisor Community

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Showing 739: English reviews
Brooklyn, NY
Reviewed 3 days ago NEW

Room, which was an upgraded "junior suite", was about the size of standard room in most hotels. The layout wasn't particularly well designed and it smelled a bit of mildew. The AC/Heater unit had a single speed fan and that speed was "very noisy". The breakfast was fine for what it was, but nothing special. The staff was pleasant. The...

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Helpful?
Thank JWBklyn
Kowloon, Hong Kong
Reviewed 3 days ago NEW

Over all ok. But room 106 is very noisy. Breakfast is soso, but not saying bad. Not thing around the location. but u can get Uber eat. Room clean and big. Light is enough. Happy to stay. But the room can be better.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank kachunl2017
Reviewed 6 days ago NEWvia mobile

Not sure what has changed here... been staying here for 6 years.... this time, breakfast has been terrible - both selection of food and service (lack of) probably the worst breakfast I've experienced.

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Helpful?
Thank Mark C
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

Dear Mark C, Thank you for staying with us and for your feedback. I am very sadden to know that you were not satisfied with the experience you had at the hotel, especially with the quality and service of our complimentary buffet breakfast. Guest comfort and satisfaction have always been among our top priorities; therefore, I have forwarded your comments...

Warsaw, Indiana
Reviewed 6 days ago NEW

Off the beaten path. My wife & I stayed here 5 nights including Christmas weekend. The room was fine (3/5). The breakfast was decent the first day (real eggs!!), but the next 4 it went downhill. The staff work hard to give good service, but difficult to keep up with the huge quantity of guests all having breakfast in same...

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Helpful?
Thank girigamba
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

Dear girigamba, Thank you for staying with us during Christmas weekend! I hope you had a great time sightseeing the Bay Area. After carefully reviewing your feedback, I would like to offer my sincerest apology for all the inconvenience that you experienced including the quality and service of our complimentary buffet breakfast. I assure you that this is not the...

Shueyville, United States
Reviewed 1 week ago

Clean and comfortable for a very good price - employees at front desk went the extra mile for me. My room was extra large compared to others I have stayed in. the workout room was clean and useable. lots of parking

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Q7854ZZbrianf
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

Dear Q7854ZZbrianf, Thank you for staying with us and for your positive feedback. We are very excited to know that you had a great time enjoying your spacious and comfortable guestroom, Fitness Center available 24/7, free parking as well as the level of customer service that our staff provided. I am sure that the rest of our team will be...

Hagerstown, Maryland
Reviewed 1 week ago via mobile

Great breakfast, with lots of fresh fruit, great scrambled eggs, even veggie rice. Fitness center was good. Only comment is the listing advertises using the hotel shuttle anywhere within 5 miles of hotel, however when I tried to use it, I was told the service was for business meeting use only. This is fine but should be clarified when advertising.

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Helpful?
Thank sbs28
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

Dear sbs28, Thank you for staying with us during your business visit to the Bay Area. Guest comfort and satisfaction have always been among our top priorities and we are very excited to know that you were able to enjoy our complimentary buffet breakfast with a variety of food options, 24/7 Fitness Center and the courtesy shuttle service. I am...

seattle
Reviewed 1 week ago

Perfect for a business traveler: clean, quiet, nice rooms, good wi-fi, professional staff. If you're on vacation though, this is plunk in the middle of bland business-park-land, nothing to walk to: you might want something closer to "the action".

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Helpful?
Thank ken f
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

Dear ken f, Thank you for staying with us and for your valued feedback. We appreciate all the positive comments about our convenient location, comfortable guestroom, complimentary High Speed Internet, etc. and we look forward to welcoming you again whenever your travel brings you back to the area. Sincerely, An Mai Front Office Manager

Las Vegas, Nevada
Reviewed 1 week ago

Check in was smooth, staff was friendly, room was very comfortable, the lounge was a nice place to watch the hockey game, breakfast was good, and check out was easy! Only draw back for me was the pillows. Next time, I will bring one from home, as the hotels are too soft for me.

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Helpful?
Thank G B
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

Dear G B, Thank you for staying with us and for all your positive feedback. We appreciate you taking your valued time to write us this review and knowing that you had a pleasant experience at the hotel has made all our hard work paid off. On behalf of everyone at Country Inn & Suites, we thank you for your...

San Jose
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Manuel C
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

Toronto, Ontario
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Catbearfamily
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Country Inn & Suites By Carlson, Sunnyvale

Address: 1300 Chesapeake Terrace, Sunnyvale, CA 94089
Region: United States > California > Sunnyvale
Price Range: €109 - €343 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Sunnyvale 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Country Inns & Suites Sunnyvale Hotel Sunnyvale
Country Inns And Suites Sunnyvale
Country Inn Sunnyvale
Sunnyvale Country Inn
Hotel Style:
#1 Business Hotel in Sunnyvale
#1 Family Hotel in Sunnyvale
#2 Romantic Hotel in Sunnyvale
#3 Best Value Hotel in Sunnyvale
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Sunnyvale staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Sunnyvale staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't agree to take a room on the Lobby floor - most of them face the parking lot”
 of 5 bubbles avivs2014, 17 Dec 2016 | Read review
“perfect for traveling folks. Food, laundry, breakfast all available”
 of 5 bubbles CTWandering, 6 Dec 2016 | Read review
“We had a dbl Queen and it was perfect. Modern room with very good beds. The manager should teach a class on how to treat customers.”
 of 5 bubbles , 4 Dec 2016 | Read review
“Excellent and friendly staff. They are customer service oriented and will meet any of your needs.”
 of 5 bubbles mojgann188, 2 Dec 2016 | Read review
“stayed on first floor, it was fine”
 of 5 bubbles markym96007, 3 Nov 2016 | Read review
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