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Sheraton Sunnyvale

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Sheraton Sunnyvale
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318 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I stay at this hotel regularly for business, have been there for 10 years on and off. I had an upcoming trip that I found the hotel booked. I emailed the manager, Brandon Carter, who was able to accommodate my two night stay. The attached restaurant Faz, offers great meals, and a wonderful wine selection. The grounds are immaculate. Due... More 

Helpful?
Thank MOBPE
Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for your kind words. It is truly appreciated. More importantly, thank you for your continued loyalty staying with us here at the Sunnyvale Sheraton. We look forward to welcoming you back soon. Warmest regards, BC More 

Level Contributor
3 reviews
Reviewed 4 weeks ago

Stayed a few times at this hotel. The internet is good and the rooms have a good view. Restaurant is good, though limited vegetarian options. Staff is friendly and there is lot of parking space. They have good coffee at the reception.

Helpful?
Thank Kumar B
Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for taking a moment to share your experience with us here at the Sunnyvale Sheraton. It's great to hear you've stayed with us in the past and continue to come back. We appreciate your patronage and hope to welcome you back again soon. Until then, take care of yourself and safe travels always. More 

Los Angeles, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 October 2016 via mobile

Known among my work colleagues as the Sheraton Shittyvale. It really is a poor property - ownership spends absolutely no money on improvements. I don't think the bathrooms have ever been renovated. They have gross yellow peeling wallpaper, brown doors, super awkwardly shaped toilets, and a shower system out of the 1970s. Though the WORST part is that they have... More 

Helpful?
Thank mpastic
Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Though it's disheartening to read, thank you for your candid feedback. Daily, as a team we share feedback given by our guests. Yours is clearly one of opportunity and one I will further look into with our restaurant team. I assure you improvements will be made. More 

Travellers are raving about these Sunnyvale hotels

Level Contributor
3 reviews
3 hotel reviews
Reviewed 29 September 2016 via mobile

Stayed here in our yearly trip for the Bay Area Showcase (travel softball) since its minutes away from the Twin Creeks softball park. And like last year, the Sheraton didn't disappoint. Clean room, working AC and comfy beds. My only sticking point to our stay was the wobbly toilet (room 217). Didn't bother mentioning to the staff since our stay... More 

Helpful?
Thank Durby S
Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for your returned visit! Just like last year I'm glad it was another enjoyable stay with us here at the Sunnyale Sheraton. I apologize for the wobbly toilet. We will look into this morning. Until next time, take care of yourself and safe travels always. BC More 

Level Contributor
4 reviews
Reviewed 23 September 2016

Reserved the Club Room on Expedia for $250, it comes with unlimited free drinks and continental breakfast! I stayed here for 5 nights and found the hotel ideally situated for Sunnyvale area. Rooms were clean and comfortable , Front desk are very polite, I will definitely come back again!

Helpful?
Thank Ryan D
Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for your feedback! I'm pleased to learn of your pleasant stay. I will be sure to share your kind words about our team. We hope to welcome you back again soon. Until then, take care of yourself and safe travels always. BC More 

san francisco
Level Contributor
141 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 13 September 2016 via mobile

A nice small 2 story hotel, the amenities are great. The pool & hot tub are excellent & the staff is fantastic. Ask for a first floor room w a patio - I like those best. Gym Is ok too. Minus a star because breakfasts in the club are pretty average & noise from Carts & gardening . On site... More 

Helpful?
Thank joan g
Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for taking time to share your experience with us here at the Sunnyvale Sheraton. Your kind words about our team is truly appreciated and I will be sure to share with them. It's great you stay with us for a little R&R. We like to think of ourselves as a resort in the heart of Silicon Valley. Until... More 

Broomfield, Colorado
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 September 2016

Simply the worst $350 hotel I have ever stayed in. Black mold growing in the bathroom and a bed that looked like it had been rescued from a dumpster. Completely unacceptable regardless of price. I cannot recommend this hotel to anyone.

Helpful?
1 Thank JDW80023
Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for taking a moment to share your experience with us. Though it's disheartening to read I do appreciate your feedback. A rating of 1 is not what we expect from ourselves and I would like to learn more. Our rooms are inspected daily and we have a prerventative maintenance program in place. Finding cleanliness issues is not the... More 

London
Level Contributor
431 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 326 helpful votes
Reviewed 27 August 2016

As others have mentioned , its a perfect location for business within the Valley - but that's about it. To start with the positive, Faz was Ok and I enjoyed a dinner with my book. But my room had a stale,musty odor that never went away. My colleague in another room felt the same. It was also a concern that... More 

Helpful?
Thank trwilbury
Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for staying with us. Your feedback is appreciated as we continue to look for opportunities to improve. Please have piece of mind knowing we have trained life safety and security staff on property 24 hours a day. During day light hours our buildings are accessible without keys as noted on our signage. However, you must use your key... More 

Double Oak, Texas
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 August 2016

When faced with the epic traffic snarls of Silicon Valley, it is critical to have a hotel nearby to business - this is where the Sheraton Sunnyvale will always win out, even though it could use a face lift. Ideally located at the intersections of 101/237 and Mathilda you sit in the shadows of new architecture and offices from Google,... More 

Helpful?
Thank TXGreens2004
Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for taking a moment to share your experience here at the Sunnyvale Sheraton. We greatly appreciate your feedback. We are currently doing a few "face lifts" now with much more to come in the near future. As we work on updates to enhance your hotel experience we'll continue to sharpen our service skills. We hope to welcome you... More 

Winterthur, Switzerland
Level Contributor
79 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 10 August 2016 via mobile

The Sheraton Sunnyvale looks a bit like a motel sitting on freeway exit, but it is really nice full service hotel. It is well maintained, the rooms are large, the sweet-sleeper bed comfortable and executive lounge well stocked. There's also a nice outdoor pool, large enough to swim a few laps.

Helpful?
Thank swiss_global_trip
Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for sharing your feedback on your most recent stay with us here at the Sunnyvale Sheraton. Sometimes you can't judge a book by it's cover... thank you for giving us a chance to show you what we're really made of. We hope to welcome you back in the future. Until then, safe travels always. BC General Manager More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Sunnyvale Hotel is truly an escape with its serene setting, beautifully landscaped grounds, and picture perfect weather, we are a great choice for any traveler. ... more   less 

Additional Information about Sheraton Sunnyvale

Address: 1100 North Mathilda Avenue, Sunnyvale, CA 94089
Region: United States > California > Sunnyvale
Price Range: €103 - €401 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Sunnyvale 3.5*
Number of rooms: 173
Reservation Options:
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Also Known As:
Sheraton Sunnyvale Hotel Sunnyvale
Sunnyvale Sheraton
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Questions & Answers

Questions? Get answers from Sheraton Sunnyvale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool side is better than garden views in my opinion”
 of 5 bubbles MOBPE, 16 Nov 2016 | Read review
“Get the Club Room Acess whenever you can!”
 of 5 bubbles 334ryand, 22 Sep 2016 | Read review
“Stay somewhere else”
  • Black mold in bathroom
 of 5 bubbles JDW80023, 1 Sep 2016 | Read review
“2nd floor are best”
 of 5 bubbles trwilbury, 27 Aug 2016 | Read review
“Garden rooms for peace and quiet. Be nice and you'll get it back in truckloads.”
 of 5 bubbles tobyb978, 25 Jul 2016 | Read review
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