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Sheraton Sunnyvale

Sheraton.comUS$250*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$250*
US$250*
US$250*
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Sheraton Sunnyvale
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326 Reviews from our TripAdvisor Community

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Showing 309: English reviews
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Reviewed 1 week ago via mobile

I stayed for 5 days at the hotel on a business trip to US. The team at reception was very friendly and helped me with an early check in. I had my room on first floor and the hotel has no elevator. I dragged my big suitcase to the relevant block than upstairs. My room was big and clean. It...

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Helpful?
Thank Saurabh C
Dan R, General Manager at Sheraton Sunnyvale, responded to this review

Dear Saurabh, Thank you for taking the time to write a review on the experience you had at our hotel. We discussed your feedback today, and the team was happy to hear your complimentary words about their service – it is appreciated. I have forwarded your comments to the relevant departments for review. Now that I know that you’re a...

HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I recently stayed at the Sunnyvale Sheraton for business. The location is convenient. The facilities are clean and welcoming. The onsite restaurant is quite nice. The staff were very helpful and friendly. On this trip, I had to check out a day early due to a family emergency. I was having difficulty getting an Uber to the airport and honestly,...

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Helpful?
Thank Daniel R
About Hotel's Favourite Review
Dan R, General Manager at Sheraton Sunnyvale, responded to this review

Thank you very much for sharing your recent experience during your stay. I am glad that Sabrina was able to assist you in getting to the airport. We look forward to seeing you on your next stay. If we can be of any assistance with your future reservations please do not hesitate to contact us directly!

San Francisco, California
Reviewed 11 April 2017

Decent location, but only if you are going to the Google campus or nearby tech companies. Generic but pleasant. Nice staff; OK buffet breakfast; low rise (2-story) walkup buildings arranged around the pool. Annoying that Sheratons still charge for wifi unless being a member and booking through the official site.

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Helpful?
Thank sfyan
Dan R, General Manager at Sheraton Sunnyvale, responded to this review

Thank you SFYAN for taking the time to give us your honest feedback. Our executive team reviews every comment to see how we can improve the guest experience. We hope that you will still consider us in your future visits to Sunnyvale.

Sydney, Australia
Reviewed 24 February 2017

I stayed here one night to avoid the ridiculous bay area traffic the next morning. I read some reviews that weren't great, and was initially concerned. I booked online and got a great rate, when I got there check-in was a breeze. There is plenty of parking, I found you couldn't really park close to your room, so just park...

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Helpful?
Thank droods
Spokane Valley, Washington
Reviewed 6 January 2017 via mobile

First, while I will acknowledge some of the complaints that others have shared a little bit further on, I want to mention several of the positive aspects of this hotel. The front desk check in, the phone staff and check out are super pleasant and capable. The room was spacious, clean and fresh. The location is convenient. This is, as...

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Helpful?
Thank Jack B
Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for taking a moment to share your experience with us here at the Sunnyvale Sheraton. We take great pride in the service we provide and greatly appreciate your kind feedback about our team. I noticed your comment about sink water pressure. In in effort to conserve on water we have restrictors in place. These can easily be removed...

Seattle, Washington
Reviewed 14 December 2016

Here's my balanced review for folks looking at hotels in the Sunnyvale area. My overall impression is that this property completely misses the mark. It's outdated, poorly-run and a waste of money. The rooms are a throwback from the 1970's The heating/cooling fan is extremely loud and the window is an old single-pane design where you can hear everything happening...

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Helpful?
1Thank Audifanatic
Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for taking a moment to share your feedback. It is disheartening to learn your experience with us is not what we expect of ourselves. Daily we share feedback given by our guests, celebrating our successes and discussing opportunities for improvement. We take great pride in the service we provide and I assure you we will continue to look...

Los Angeles
Reviewed 9 December 2016

I have to stay here often for work, and it doesn't live up to Sheraton standards as far as I can tell. I did notice that they are not owned officially by Sheraton, but the license the brand name. You can tell. Average rooms, no elevator (which I don't need, but others my expect it), average service.

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Helpful?
Thank jet_stream23
Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for taking the time to share your feedback about your most recent stay with us. I apologize our accommodations did not meet your full needs. Our garden style hotel offers great views and areas to relax, but also realize lack of elevators may have an impact on our guests stay. With notice we will make every effort to...

Boston, Massachusetts
Reviewed 16 November 2016

I stay at this hotel regularly for business, have been there for 10 years on and off. I had an upcoming trip that I found the hotel booked. I emailed the manager, Brandon Carter, who was able to accommodate my two night stay. The attached restaurant Faz, offers great meals, and a wonderful wine selection. The grounds are immaculate. Due...

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Helpful?
Thank MOBPE
Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for your kind words. It is truly appreciated. More importantly, thank you for your continued loyalty staying with us here at the Sunnyvale Sheraton. We look forward to welcoming you back soon. Warmest regards, BC

Reviewed 1 November 2016

Stayed a few times at this hotel. The internet is good and the rooms have a good view. Restaurant is good, though limited vegetarian options. Staff is friendly and there is lot of parking space. They have good coffee at the reception.

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Helpful?
Thank Kumar B
Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for taking a moment to share your experience with us here at the Sunnyvale Sheraton. It's great to hear you've stayed with us in the past and continue to come back. We appreciate your patronage and hope to welcome you back again soon. Until then, take care of yourself and safe travels always.

Los Angeles, California
Reviewed 24 October 2016 via mobile

Known among my work colleagues as the Sheraton Shittyvale. It really is a poor property - ownership spends absolutely no money on improvements. I don't think the bathrooms have ever been renovated. They have gross yellow peeling wallpaper, brown doors, super awkwardly shaped toilets, and a shower system out of the 1970s. Though the WORST part is that they have...

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Helpful?
Thank mpastic
Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Though it's disheartening to read, thank you for your candid feedback. Daily, as a team we share feedback given by our guests. Yours is clearly one of opportunity and one I will further look into with our restaurant team. I assure you improvements will be made.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
The Sheraton Sunnyvale Hotel is truly an escape with its serene setting, beautifully landscaped grounds, and picture perfect weather, we are a great choice for any traveler. ... more   less 

Additional Information about Sheraton Sunnyvale

Address: 1100 N Mathilda Ave, Sunnyvale, CA 94089-1206
Region: United States > California > Sunnyvale
Price Range: €119 - €566 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Sunnyvale 3.5*
Number of rooms: 173
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Also Known As:
Sheraton Sunnyvale Hotel Sunnyvale
Sunnyvale Sheraton
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Questions & Answers

Questions? Get answers from Sheraton Sunnyvale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room away from the pool, as I figure it could get quite noisy. It could also be a walk from the car park, so ask about that.”
droods, 24 Feb 2017 | Read review
“No elevators, so chose first floor if you don't want to lug your luggage upstairs.”
jet_stream23, 9 Dec 2016 | Read review
“Pool side is better than garden views in my opinion”
MOBPE, 16 Nov 2016 | Read review
“Get the Club Room Acess whenever you can!”
334ryand, 22 Sep 2016 | Read review
“Stay somewhere else”
  • Black mold in bathroom
JDW80023, 1 Sep 2016 | Read review
5 of 5
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US$250* /night
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Prices are for 1 room, 2 adults
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