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The Grand Hotel

1,090 reviews
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Traveller (62)
Room & Suite (10)
Dining (6)
Overview
  • Excellent64%
  • Very good23%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“omelet bar”(35 reviews)
“happy hour”(82 reviews)
“omelet station”(19 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
3.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,090)Write a Review
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Traveller rating
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662
245
98
35
28
Show reviews that mention
All reviewsomelet barhappy houromelet stationtwo sinksgreat hotelspacious roomssilicon valleygreat stayroom servicecomplimentary breakfastliving roombusiness tripexcellent breakfastbay areamountain viewenjoyed my stayel camino
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41 - 45 of 1,068 reviews
Reviewed 19 December 2017

Could have more soaps in the bathroom. Also, a large mirror in the room would be nice.Dining area space should be utilized better. More tables should be added. Rooms were otherwise good.Location is good.More

Review collected in partnership with this hotel
Thank 251lalith
Response from 00gc, General Manager at The Grand HotelResponded 20 December 2017

Lalith, thank you for choosing The Grand Hotel. We are happy to know you and your family had a pleasant stay and were impressed with our convenient location ideal for all your needs. However, we are sorry if we missed meeting any of your expectation,...More

Reviewed 18 December 2017

Lovely place, great staff, yummy breakfast (hashbrowns! Nutella! Veggies! Omelettes!), funny little robots, Alexa-equipped rooms...check it out! While I was only there for two nights, the experience was great. It's also walking distance to Apple offices, which partly why we chose the place.More

Review collected in partnership with this hotel
Thank K5171UJkm
Response from 00gc, General Manager at The Grand HotelResponded 19 December 2017

Thank you for taking the time to share a wonderful review about The Grand Hotel. We are delighted you enjoyed the breakfast we serve and the services provided by our entire staff. Your compliments have been shared with our team members. Thanks again, and we...More

Reviewed 18 December 2017

the rooms are always clean, very private and quiet. A hotel this nice for its price I would recommend to any one. We're definitely going back soon. The beds are comfy the bathrooms are clean they maids were very friendly.More

Review collected in partnership with this hotel
Thank dianabX6397MB
Response from 00gc, General Manager at The Grand HotelResponded 19 December 2017

Diana, thank you for choosing The Grand Hotel in Sunnyvale. It is a pleasure to know you and your family were impressed with your comfortable room and that you loved the service provided by our staff. We appreciate you recommending us as a great value...More

Reviewed 18 December 2017

I liked the hotel in general, I got a villa with good facility. The only problem i had was some of the staff members came across as rude and unfriendly. Thumbs up for food, ambience, other facilities otherwiseMore

Review collected in partnership with this hotel
Thank rautelar
Response from 00gc, General Manager at The Grand HotelResponded 18 December 2017

Thank you for taking time to share the feedback about your stay at The Grand Hotel. We are delighted you enjoyed the most aspect of your visit to our boutique hotel! However, we're sorry you didn't experience our staff at their best. We have followed...More

Reviewed 17 December 2017

This was an awesome hotel. Great location, clean and lots of cool amenities. Free happy hour, excellent buffet breakfast, heated hot tub, 4k television and an robot that brings you items to your room .More

Review collected in partnership with this hotel
Thank cooljote
Response from 00gc, General Manager at The Grand HotelResponded 18 December 2017

Thank you so much for the five-star rating and for sharing the review about your stay. We are delighted to read you were impressed with our location and with the amenities we offer were to your satisfaction. The Grand Hotel always has something exciting going...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Shuttle Bus Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Bar/Lounge
Heated pool
Hot Tub
Details
Price range
US$113 - US$398 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Sunnyvale
#9 Business Hotel in Sunnyvale
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$113 - US$398 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Sunnyvale
#9 Business Hotel in Sunnyvale
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (62)
Room & Suite (10)
Dining (6)
Pool & Beach (2)
Questions & Answers
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kbaxley
23 March 2017|
AnswerShow all 3 answers
Response from annn87 | Reviewed this property |
There is Metro train and active bus lines to downtown San Francisco baseball stadium.
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123
Room Tips
"the fireplace room is huge and comfortable"
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"There is an Alexa in the guest rooms! Very cool!"
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"Don't book a discount rate-- you'll get a defective room."
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"Book thru the hotel, not a booking engine. Your booking is "more" guaranteed to be honored."
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