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Wild Palms Hotel - a Joie de Vivre Hotel

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Traveller (235)
Room & Suite (122)
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Overview
  • Excellent53%
  • Very good32%
  • Average10%
  • Poor4%
  • Terrible1%
Travellers talk about
“pool area”(53 reviews)
“silicon valley”(68 reviews)
“kimchi”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Wild Palms Hotel - a Joie de Vivre Hotel
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Offers from Wild Palms Hotel - a Joie de Vivre Hotel
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Reviews (1,092)
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1,048 results
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All reviewspool areasilicon valleykimchihot tuboatmealricefresh fruitfree breakfastsausageboutique hotelfront desk staffbreakfast roombusiness tripno elevatorsan josenice breakfastgreat room
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21 - 25 of 1,048 reviews
Reviewed 4 weeks ago

Prepaid for room and incidental charge of $50 was never removed by hotel after check out. Which based on the lack luster customer service visiting received at check in, I wasn't surprised. I had to call my bank 6 days later who removed the pending...More

Review collected in partnership with this hotel
Thank Chedrick G
Response from Lisa J, Front Office Manager at Wild Palms Hotel - a Joie de Vivre HotelResponded 4 weeks ago

Chedrick G, Thank you for taking the time to leave us a review of your stay. Once a guest checks out of the hotel we release our hold on the incidental charge then .The bank then takes usually 3-5 business day to release the pending...More

Reviewed 4 weeks ago

I was waiting in the breakfast room for my son (who lives in San Jose) to pick me up. He arrived a few minutes after 9:30 and apparently the hotel staff locked the door so no one could get in or out. I was not...More

Review collected in partnership with this hotel
Thank pec0rar0
Response from Lisa J, Rooms Division Manager at Wild Palms Hotel - a Joie de Vivre HotelResponded 4 weeks ago

Thank you for taking the time to let us know of your experience in our Breakfast room This was brought to my attention that morning right after it had taken place. I have since spoke to the staff and to encouraged them to seek to...More

Reviewed 5 weeks ago

We were there for a two night stay. I wish we stayed longer. The staff was friendly, efficient and helpful. We were visiting the area (Apple fans) and were so happy with this location. The room was efficient for our needs, clean, and great breakfasts!...More

Thank MadforPoodles2012
Response from Lisa J, Front Office Manager at Wild Palms Hotel - a Joie de Vivre HotelResponded 4 weeks ago

MadforPoodles2012, Thank you for taking the time to leave your review of your stay and the hotel. We strive to give all of our guests the 5 star service. Melissa is great at taking care of our guests. Thank you for mentioning her. We are...More

Reviewed 22 April 2018

This hotel uses strong cleaning agents and you smell it in your room like they just went through it with Febreze. Bed sheets are 50% polyester. Ugh. Beds are shorter than standard, your feet will stick out.More

Review collected in partnership with this hotel
Thank gruselfilm
Response from Lisa J, Front Office Manager at Wild Palms Hotel - a Joie de Vivre HotelResponded 5 weeks ago

gruselfilm, Thank you for taking the time to leave us your comments regarding your stay. I do apologize that the green supplies our housekeeping staff use had a bad smell. We do try to use as neutral as possible cleaning products so our guests do...More

Reviewed 21 April 2018 via mobile

Great hotel and staffs!! We stayed there twice in 2017 and love their pillows very much. And we moved to a new place in 2018 when we need new pillows I immediately thought about this hotel!! Then my boy friend called to ask for the...More

Thank Pristine Y
Response from Lisa J, Front Office Manager at Wild Palms Hotel - a Joie de Vivre HotelResponded 5 weeks ago

Pristine Y, We are excited to see that picked up your pillows. Taking a piece of the Wild Palms home is always a great compliment to your stay. It was our pleasure to deliver those for you. We do hope to see you as one...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$113 - US$407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Sunnyvale
#2 Family Hotel in Sunnyvale
#4 Business Hotel in Sunnyvale
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$113 - US$407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Sunnyvale
#2 Family Hotel in Sunnyvale
#4 Business Hotel in Sunnyvale
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (235)
Room & Suite (122)
Pool & Beach (35)
Dining (12)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Eva J
5 April 2017|
AnswerShow all 3 answers
Response from Lisa J | Property representative |
The TV's do have an HDMI cable connection as Christopher mentioned and you will need a long cable. I hope this helps
0
Votes
Otter-play
3 November 2016|
AnswerShow all 6 answers
Response from Lisa J | Property representative |
Our Front Desk is open 24 hours a day. She would be more than welcome to relax there. There is fresh coffee, tea and plenty of magazines to keep her busy. Valerie or Jerwin will be the Night Auditor's
0
Votes
fragglespock
4 October 2015|
AnswerShow all 5 answers
Response from Sean H | Property representative |
We have a full range of options to choose from our full continental breakfast including eggs, potatoes, sausage, bacon fresh cut fruit, pancakes and an assortment of cold items. Hope to see you soon!
1
Vote
Room Tips
"Quieter rooms on the inner courtyard"
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"Rooms away from the road and upstairs are quieter"
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"If you are a smoker ask for a room close to one of the gates for easier access to a smoking area."
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"Next time I would request an interior room rather than looking out over the parking lot."
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