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All reviewsbedroom suitemarch lanefront desklots of fresh fruitliving areafive star ratingmin drivefitness center was adequatewafflesday tripswine countryqueen size bedswaffle makerhot itemspotatoesan extended stayroom was spacious and clean
Located one block in back of the Courtyard by Marriott off of March Lane in the Brookside neighborhood of Stockton, and adjacent to an open field, it is one of the quietest hotels i have ever stayed at. If your room faces away from March...More
Thank Alvin I
Response from iharness, General Manager at Residence Inn StocktonResponded 5 days ago
Dear Alvin I,
Thank you so much for sharing your hotel experience with us. We are happy to hear that you enjoyed your stay. I would like to apologize for our noisy A/C units, I have discussed this with our maintenance team to see what...More
I have been staying at this property for years on business. The staff has always gone above to make my stay pleasant. Housekeeping are the best in the business. My only complaint is why management will not listen to all the guest that stay for...More
Response from iharness, General Manager at Residence Inn StocktonResponded 6 December 2017
Thank you for taking the time to give us your valuable feedback.
I understand that you were dissatisfied with our breakfast options. I want you to know that we are using this feedback to improve our guest breakfast experience and will reach out...More
First, there was a problem at check in. My card, which I knew had funds, was declined. So I put it on another. Then when I got unloaded and all the way to the room, a security guard was waiting to tell me there was...More
Response from Melanie H, Manager at Residence Inn StocktonResponded 9 October 2017
Dear larryt458, Please accept our apologies for the inconveniences you experienced during your stay with us. It is our goal to provide every guest with exceptional service and unfortunately we fell short of your expectations. We thank you for your feedback and will do our...More
The hotel is in a nice part of town and is conveniently located to numerous restaurants of all types. Each member of the staff we met was very friendly. The hotel was clean and the rooms were spacious with a separate kitchen/living area. The included...More
Thank Karen S
Response from iharness, General Manager at Residence Inn StocktonResponded 4 October 2017
Dear Karen S,
Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area. I am so sorry about the...More
This is a no frills property that seemed to be showing its age. The dining area was clean but very plain. Had a good gym. The room was spacious and clean however the A/C was unacceptably loud and I mean it sounded like an industrial...More
Response from iharness, General Manager at Residence Inn StocktonResponded 11 September 2017
I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us.
Thank you again...More