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Hilton Garden Inn San Francisco Airport North

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Traveller (88)
Room & Suite (73)
Dining (11)
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Overview
  • Excellent47%
  • Very good36%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(114 reviews)
“san francisco”(84 reviews)
“free parking”(47 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn San Francisco Airport North
Special Offer: Rugby World Cup
Hotel deals
Offers from Hilton Garden Inn San Francisco Airport North
Special Offer: Rugby World Cup
Hotel deals
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Reviews (1,052)
There are newer reviews for Hilton Garden Inn San Francisco Airport North
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969 results
Traveller rating
449
342
114
37
27
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Time of year
LanguageEnglish
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449
342
114
37
27
Show reviews that mention
All reviewsfront desksan franciscofree parkingshuttle servicerental carbusiness centerroom was clean and comfortablefitness centerother hotelsbusiness tripwould stay here againeasy accessconvenient locationnice staycoffee makeran early flighthgi
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11 - 15 of 969 reviews
Reviewed 3 weeks ago

This hotel had a lot of promise - and I will say the staff were great at trying to placate me when I arrived at the hotel furious. The hotel advertises a shuttle that is supposed to run every half hour form the airport to...More

Thank aks120LasVegas
Response from loganwolverton, General Manager at Hilton Garden Inn San Francisco Airport NorthResponded 2 weeks ago

Dear aks120LasVegas, Thank you for taking the time to review our hotel. I'm glad you enjoyed our staff as well as the lobby and hair dryer in your room :) I do apologize for the issue you experienced with the shuttle and will absolutely bring...More

Reviewed 3 weeks ago via mobile

Ok, we were 3 so I asked for extra towels, extra shampoo, extra conditioner and extra soaps. Never got them in 4 days. Mini fridge didn’t work. Rude staff at the front desk on Thursday night. Water bottles weren’t available in our room. Sorry, didn’t...More

1  Thank Maria S
Response from loganwolverton, General Manager at Hilton Garden Inn San Francisco Airport NorthResponded 3 weeks ago

Dear Maria S., Thank you for taking the time to review our hotel. We do hope you enjoyed your time in the Bay Area, but apologize for the opportunities you experienced during your stay. Your comments will certainly be shared with our team as we...More

Reviewed 4 weeks ago

Staff at this hotel was excellent. Manfred was personable and engaged my needs were taken care of when they discovered maintenance issue with room. Made transition to new room without issue. Location is ideal and close to San Francisco and other parts of Bay area....More

Review collected in partnership with Hilton Garden Inn
1  Thank Gerald C
Response from General M, General Manager at Hilton Garden Inn San Francisco Airport NorthResponded 3 weeks ago

Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and I will be sure...More

Reviewed 19 April 2018

Friendly staff, clean rooms and fair prices. I would definitely stay here again. Great location, just a few minutes from the Airport and the fresh cookies at the front counter are awesome. Thanks again.

Review collected in partnership with Hilton Garden Inn
Thank echavi755983
Response from General M, General Manager at Hilton Garden Inn San Francisco Airport NorthResponded 4 weeks ago

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

Reviewed 16 April 2018 via mobile

Stayed here night before early flight to the East Coast. The people were very nice. Wish I could have had breakfast, looked like a nice restaurant but we left very early. Like 5 or 10 minutes to rental car return.

Thank Rich H
Response from General M, General Manager at Hilton Garden Inn San Francisco Airport NorthResponded 17 April 2018

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Laundry Service
Multilingual Staff
Self-Serve Laundry
Free Parking
Banquet Room
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$151 - US$399 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in South San Francisco
#2 Green Hotel in South San Francisco
#2 Family Hotel in South San Francisco
#3 Business Hotel in South San Francisco
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$151 - US$399 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in South San Francisco
#2 Green Hotel in South San Francisco
#2 Family Hotel in South San Francisco
#3 Business Hotel in South San Francisco
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (88)
Room & Suite (73)
Dining (11)
Business Centre & Event Rooms (4)
Questions & Answers
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Ang L
1 April 2017|
AnswerShow all 5 answers
Response from StaciJ2 | Reviewed this property |
I'm not sure since i didn't have one in my room.
0
Votes
italiancan
14 January 2017|
AnswerShow all 6 answers
Response from wendymunz | Reviewed this property |
shuttle back to the airport to pick up BART. Very easy vs. driving into the city,
1
Vote
coconola1
22 November 2016|
AnswerShow all 8 answers
Response from Teresa K | Reviewed this property |
Not really -is a IHOP down street, but not much else
0
Votes
Room Tips
"If you are handicapped make sure you get a room with a accessible shower and not a jetted tub."
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"Avoid hotel at all costs all rooms are poor"
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"higher floors were quiet"
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"Does not provide Lunch. Free cookies in the evening. The bartender makes excellent G&T"
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