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We had a nine hour layover in SFO from the East Coast to HI. So we decided to get a meal and a nap during that time frame and stay at this property. The rooms were average. There is a McDonald's right next door so...More
My boyfriend and I booked this hotel because we were looking for a hotel close to family and close to the airport at the same time. We were pleasantly surprised with this hotel. The lobby and public areas were very clean and spacious . Check...More
1 Thank Claudia H
Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express San Francisco Airport-NorthResponded 27 April 2018
Thank you for your feedback; it is very rewarding to hear that you got a pleasant surprise during your stay with us. Thank you for your strong recommendation - we are delighted to hear that you enjoyed our property and your stay with us so...More
This is a clean property with comfortable rooms and free shuttle. You may want to call for the shuttle from the airport, as sometimes you may have to wait a bit for the one to the Holiday Inn Express North (don't get on the one...More
Thank Kristopher M
Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express San Francisco Airport-NorthResponded 2 weeks ago
Dear Guest, We are very pleased to hear that you had a comfortable stay with us, and that our hotel and its location suited your needs so well. We trust that your shuttle transported you to our hotel in a timely manner, and that you...More
Stay away from this Hotel , there is very aggressive and horrible customer service; Stella the Front office Manager is unprofessional and Rude to serve guests ; wrong place to work at the Front .
I would like to share to all other guest better...More
Stella Front office MANAGER
Very Rude Front desk agent and too aggressive , Stella one of the Front desk agent Probably also front office Manager is the Rudest agent i ever seen from all over IHG employees , she seems she has Problem with Hotel...More