Four Points By Sheraton San Francisco Airport
46 reviews
#18 of 29 Hotels in South San Francisco
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Full view
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Traveller (25)
Room & Suite (19)
Dining (2)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points By Sheraton San Francisco Airport
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#18 of 29 hotels in South San Francisco
Location
Cleanliness
Service
Value
Welcome to the Four Points by Sheraton Hotel & Suites San Francisco Airport. We are just 1.5 Miles from the airport and centrally located to downtown San Francisco or the Silicon Valley. For business or pleasure, let our friendly staff guide you the best of the Bay Area. Convenient access to highways and light rail transportation get you where you need to be!
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Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Free airport transportation
Baggage storage
Parking
Wifi
Restaurant
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Filipino, Hindi
Location
Full view
51Somewhat walkable
Grade: 51 out of 100
61Restaurantswithin 1 km
4Attractionswithin 1 km
Contact
264 S Airport Blvd, South San Francisco, CA 94080-6701
Getting there
San BrunoBART18 min
46Reviews0Q+A4Room tips
Reviews
Traveller rating
- 25
- 10
- 3
- 3
- 5
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
I stayed at Four Points Sheraton SFO recently for a business trip. The room, food, and service were all up to Marriott standards. I was also able to enjoy the bar and the bartender Justin made me feel welcome. Great stay and recommended!
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Date of stay: January 2020Trip type: Travelled on business
3 Helpful votes
Helpful
My stay at the Sheraton was great, staff was awesome but the highlight of my trip was Justin at the bar. Super cool guy with good conversation. Just what I needed after a stressful day. Thanks Sheraton
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Date of stay: February 2020Trip type: Travelled on business
Helpful
DWS13433 wrote a review Feb 2020
Collegeville, Pennsylvania, United States241 contributions57 helpful votes
I am a Marriott Brand Loyalist and wanted to try this newer family member brand. This isn’t my favorite edition to the family but the room was clean, spacious and well appointed. Lighting was lacking but the TV, larger spacious bathroom was well lighted with nice toiletries but i get they were geared to the male traveler. I got a great spot when I arrived early afternoon but when I returned at about 8:39 from a meeting I parked in the garage and the only spots available were in a large puddle of water ....which I couldn’t identify as rain water since it wasn’t raining, it was deep enough to wet the bottom of my pants. Desk staff response was “yeah that’s normal”. Bar tender was nice but was more interested in the woman he knew at the end of the bar. Price was decent. This is seems like it is an older hotel by the layout, slow elevator and location. It gave a 80s vibe. They did a decent job renovating Rooms are good. Would I stay again. Yes for a quick trip and early morning flight it was convenient. …
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Date of stay: February 2020Trip type: Travelled on business
Helpful
I like to stay in hotels once a month this month I choose this hotel when I saw the cheek in are I was a little disappointed look different of what I'm used to they gave me a room it was clean smells great they bed amazing comfortable. the only thing was my view looking at the trash can but immediate Marie at the front desk took care of that issue I really love that they think of customer service first please make sure if you ever visit the four points by Sheraton see this amazing lady Marie My beautiful view now thanks to her
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Date of stay: December 2019Trip type: Travelled solo
1 Helpful vote
Helpful
Response from FPAFOAF, Front Office Manager at Four Points By Sheraton San Francisco Airport
Responded 25 Dec 2019
We are delighted to have been your chosen hotel during your recent stay in South San Francisco. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. We are grateful to have Marie apart of our team. Thank you for staying at the Four Points by Sheraton Hotel & Suites San Francisco Airport and we hope you choose to create more memories with us whenever your travels bring you back to South San Francisco.
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I arrived a bit later than I wanted, parking my car in the small lot right next to the hotel. I had gotten a notification in the app that I had been upgraded which was a pleasant surprise! Once I got to the hotel, I was greeted by a super nice woman at the front desk who quickly gave me my key and pointed me towards the elevators. Upon arriving at my room, I opened the door and saw a staircase. I was upgraded to a two-floor suite with two beds, bathrooms, TVs... you get the idea. Never in my wildest dreams did I expect this so I was thrilled! I danced around, rolled in the beds, ran up and down the stairs... the room was clean and looked so welcoming. The only odd part was the view of the highway but hey, not everything can be a beach. So, I was happy as a clam! For a moment, I thought I had found my new staycation hotel. However, in the morning, I was woken up by housekeeping around 9am. I planned to spend the staycation sleeping in so it was a bummer. They were just doing their jobs so I kindly told them I was still in the room and put the "Do Not Disturb" sign up. I decided to sleep Part II, quickly checking my app to make sure I had 4pm checkout. At noon, I woke up again to pounding on the door. This time it wasn't housekeeping, but another member of the staff. He yelled at me through the door "Uh. When are you planning to leave!?" It was suddenly like I wasn't welcome. I was still in bed to I yelled out, "4pm" but he yelled back "There's no 4pm checkout" in a very rude tone. I looked at my app and sure enough, it still said "you are all good for 4pm checkout!" so I was really confused. The man finally yelled "Call the front desk and sort this out." My grand plans to catch up on sleep (I had gotten minimal hours all week) was at this point no longer possible as I rushed to call the front desk. I tried 3 times and couldn't get through. I then used the app but didn't get a reply. Finally, I called Marriott who transferred me. Everything was sorted as they confirmed all Platinum members have 4pm check out but at this point it was 1pm and my staycation was ruined since I was rushing around and no longer able to fall back to sleep. I specifically booked the room to get a full day of rest, so being woken up and made to feel unwelcome was really a downer. I wish that when I informed the staff I had a 4pm checkout, they could have helped me sort it rather than demanding I sort it at the front desk, but I was able to solve my own problem... it just didn't make my stay as relaxing as I hoped it would be.…
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Date of stay: December 2019
Helpful
Response from FPAFOAF, Front Office Manager at Four Points By Sheraton San Francisco Airport
Responded 18 Dec 2019
Dear s00perreel, Thank you for choosing to stay at the Four Points by Sheraton Hotel & Suites San Francisco Airport and providing your honest feedback on this survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this issue from occurring in the future. The appropriate action has taken place with housekeeping regarding this issue. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to South San Francisco.
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PRICE RANGE
US$112 - US$375 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton san francisco airport hotel south san francisco, 4 points by sheraton san francisco airport, four points south san francisco, sheraton south san francisco, south san francisco four points, south san francisco sheraton
LOCATION
United StatesCaliforniaSouth San Francisco
NUMBER OF ROOMS
101
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Claim Your Listing Frequently Asked Questions about Four Points By Sheraton San Francisco Airport
Which popular attractions are close to Four Points By Sheraton San Francisco Airport?
Nearby attractions include K1 Speed San Francisco (0.9 km), UrbanBCN Worldwide (1.1 km), and rissetto / 49 Square Miles Outlet Store (1.0 km).
What are some of the property amenities at Four Points By Sheraton San Francisco Airport?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Four Points By Sheraton San Francisco Airport?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Four Points By Sheraton San Francisco Airport?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Four Points By Sheraton San Francisco Airport?
Conveniently located restaurants include Buon Gusto Ristorante, Sodini's Bertolucci's, and Di Napoli Pizzeria & Ristorante.
Are there opportunities to exercise at Four Points By Sheraton San Francisco Airport?
Yes, guests have access to a fitness centre during their stay.
Does Four Points By Sheraton San Francisco Airport have an airport shuttle?
Yes, Four Points By Sheraton San Francisco Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Points By Sheraton San Francisco Airport?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Four Points By Sheraton San Francisco Airport?
The staff speaks multiple languages, including English, Spanish, Hindi, and Filipino.
Are there any historical sites close to Four Points By Sheraton San Francisco Airport?
Many travellers enjoy visiting Mission Dolores (13.1 km), Painted Ladies (14.4 km), and Grateful Dead House (13.9 km).