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BEST WESTERN PLUS Grosvenor Airport Hotel

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BEST WESTERN PLUS Grosvenor Airport Hotel
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1,817 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Grosvenor Airport Hotel
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Showing 1,672: English reviews
Bella Vista, California
Reviewed 26 July 2015

The staff was very friendly. The check in process was smooth and quick. The room was very clean. The rooms are a bit noisy at night since the highway is on one side of the building and a busy road on the other side. The free breakfast was nice; scrambled eggs, pancakes, sausage and bacon, breads, fruit and yogurt. The...

Review collected in partnership with Best Western
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Helpful?
Thank Leona M
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello and thank you for your nice thoughts on your recent stay. Our location is great, as you say - so close to the airport, AT&T Park and downtown San Francisco. I am happy you enjoyed your visit, please come back soon! Jim McGuire, General Manager

Charlevoix, Michigan
Reviewed 24 July 2015

Not bad, not great. Clean. Excellent shuttle service to and from airport. Nothing to do or eat within walking distance. Over-priced, but they all are, for what you get. Front desk staff was helpful to me, but fairly rude to my wife. Excellent breakfast buffet. Comfortable bed, terrible pullout.

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Helpful?
Thank Adgaffney
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thanks so much for your review. I am happy that you enjoyed your stay, and I do apologize if our staff didn't give you the best service. I will share your thoughts with them. I hope you choose our hotel again. Jim McGuire, General Manager

Phoenix, Arizona
Reviewed 23 July 2015

Nicely decorated room, very comfy beds, great location & value. Only drawback was having to pay a parking fee since there was NO place to park! Best part was the free breakfast buffet, definitely a step above other similarly priced hotels.

Review collected in partnership with Best Western
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Helpful?
Thank mlcg
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Phoenix and thank you for your nice review! I am glad you enjoyed your stay at our hotel! I am sorry if there wasn't room for parking - please contact me directly and I will be happy to reverse that charge for you. We hope to see you again soon! Jim McGuire, General Manager

Healdsburg, United States
Reviewed 22 July 2015

Except for two burnt holes in the carpet, it was a very nice experience. The service employees were very friendly and accommodating. It is very close to the airport and the shuttle makes frequent trips which is convenient.

Review collected in partnership with Best Western
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Helpful?
Thank Carol M
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Carol and thanks for your comments! I'm happy you enjoyed our hotel - sorry about the burn holes in the carpet! That's not good, we can repair that. We look forward to seeing you again soon. Jim McGuire, General Manager

Markham, Canada
Reviewed 22 July 2015

This was a good value for the season we choose to travel and for our purposes which were a clean and comfortable place to stay close to San Francisco and the Bay area. We booked through Expedia at CDN$213 per night. Our rate did not include breakfast but we had a choice to add hot buffet breakfast for $9 per...

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Helpful?
Thank bud d
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Bud and thank you very much for sharing your thoughts and comments on your recent stay! We are happy that you enjoyed all of our renovations - it's great to read these positive comments. Please come back and visit us again the next time you are here from Canada! Thank you again. Jim McGuire, General Manager

ATLANTA, United States
Reviewed 20 July 2015

This Hotel is an acceptable average Hotel. The price is a little bit high for what you get, but it is ok for San Francisco area. The housekeepers have to make more attention when cleaning the room and the room look a little bit old style, but comfortable enough.

Review collected in partnership with Best Western
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Helpful?
Thank Comlanvi G
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thank you for your comments. We appreciate your feedback. Jim McGuire, General Manager

Reviewed 20 July 2015

Breakfast was great! The staff was very helpful, accommodating, and friendly. The air we had to get fixed, the tub drained very slow.The beds were comfy. The pool was too cold to swim in and there was no hot tub.

Review collected in partnership with Best Western
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Helpful?
Thank joannej914
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello and thank you for your review. We appreciate your feedback. Our outdoor seasonal pool is kept at 85 degrees, sorry if that was too cold for you. I'm sorry if you thought we had a hot tub - we never have had one, nor do we advertise we do. We look forward to your next visit! Thanks again. Jim...

Bend, United States
Reviewed 20 July 2015

The room was clean, comfortable and near the SFO airport. The staff was excellent, the hotel was quiet and breakfast was GREAT. I recommend travelers to this hotel and I plan to stay here again in the next two weeks.

Review collected in partnership with Best Western
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Helpful?
Thank Charles P
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Charles, thank you so much for your great review! We appreciate your comments and look forward to seeing you again! Jim McGuire, General Manager

Anaheim, United States
Reviewed 19 July 2015

I was debating whether or not to stay here but I am very glad I did. There is alot of noise going on due to it being so close to the airport but other than that everything this hotel offers is awesome! Plus the staff were very nice and informative. If I ever go to San Francisco I will stay...

Review collected in partnership with Best Western
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Helpful?
Thank Nayelly C
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Nayelly and thanks again for your nice comments! We appreciate your review and we are happy you enjoyed your stay! See you again soon! Jim McGuire, General Manager

Reviewed 16 July 2015

I found our stay at Best Western PLUS Airport Hotel exceeded our expectations. The staff was extremely courteous and helpful. Breakfast was very good,upgraded buffet. I would definately stay here again. Very close to airport.

Review collected in partnership with Best Western
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Helpful?
Thank 259cheryle
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thank you so much for your great review! I am very happy that you enjoyed your stay! Please come back soon! Jim McGuire, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Breakfast included
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Recipient hotel of 3 Best Western "Director's Award" and 11 consecutive "Excellent Housekeeping Awards". Newly renovated rooms, restaurant, bar and meeting space. Location, location, location! The BEST WESTERN PLUS Grosvenor Hotel offers all the amenities you need for business or pleasure! Restaurant, bar, business center, fitness center, seasonal outdoor pool, complimentary shuttle to SFO. PLEASE NOTE that our front entrance and porte cochere are currently under renovation and our entrance is located at the rear of the hotel. Thank you. ... more   less 

Additional Information about BEST WESTERN PLUS Grosvenor Airport Hotel

Address: 380 South Airport Boulevard, South San Francisco, CA 94080
Region: United States > California > South San Francisco
Price Range: €106 - €254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Grosvenor Airport Hotel 3*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Cheap Tickets, Best Western and Priceline so you can book your BEST WESTERN PLUS Grosvenor Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western South San Francisco
South San Francisco Best Western
Hotel Style:
#3 Green Hotel in South San Francisco
#3 Business Hotel in South San Francisco
#5 Romantic Hotel in South San Francisco
#6 Family Hotel in South San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Grosvenor Airport Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Grosvenor Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room on the top floors. They have been renovated”
 of 5 bubbles 367Tracy, 21 Feb 2017 | Read review
“In the flight path of SFO, try for a room on the backside of the hotel.”
 of 5 bubbles christopherr606, 14 Feb 2017 | Read review
“I have no comments on giving tips on choosing a good room!”
 of 5 bubbles cmelelina, 13 Feb 2017 | Read review
“A room facing east, away from freeway noise”
 of 5 bubbles U028477, 23 Jan 2017 | Read review
“A good view of the are from the higher floors”
 of 5 bubbles Saint_Johnny, 27 Dec 2016 | Read review
5 of 5