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BEST WESTERN PLUS Grosvenor Airport Hotel

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BEST WESTERN PLUS Grosvenor Airport Hotel
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1,762 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Grosvenor Airport Hotel
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Showing 1,621: English reviews
austin
Level Contributor
197 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 1 week ago via mobile

On occasion I take early morning flights, which causes me to stay at hotels near the SFO airport. This one is about a Mile away. I have stayed at the holiday inn, la Quinta and here. This is by far the best choice. Friendly check in staff, John and Peter, in my case. Clean spacious and updated rooms, at a... More 

Helpful?
Thank micyer
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Micyer, thank you very much for your wonderful comments on your recent stay and also for mentioning staff by name. We are happy that you have chosen our hotel over other brands - please come back again soon! Jim McGuire, General Manager More 

San Diego, California
1 review
Reviewed 1 week ago

Great hotel to stay. The tub didn't drain well in room 624. That was the only down side to out stay. Other than that everything was great. Me and my lovely wife enjoyed the breakfast and how nice the dining room was. Thank you!

Review collected in partnership with Best Western

Helpful?
Thank martindB6695PM
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Martin and thank you so much for your nice comments - sorry about the tub in your room, we will have maintenance look into this. We hope you come back again soon! Thanks again, we appreciate your feedback. Jim McGuire, General Manager More 

1 review
Reviewed 2 weeks ago via mobile

The hotel is very nice and clean. Our room was cleaned daily during our 4 nights stay. The breakfast was decent and they do offer steamed rice too! The location is very good as well to go to SF downtown. We would stay here again when come back to SF.

Helpful?
Thank Ann S
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Ann - thanks so much for you nice review! We are happy that you enjoyed your stay with us and happier that you will return! See you soon. Jim McGuire, GM More 

Niagara-on-the-Lake, Canada
Level Contributor
78 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 weeks ago

Handy for an overnight near the airport, reasonably priced. Spacious room. Comfortable bed (Best Western beds always seem to be very comfortable.) Good Wifi. Above average breakfast -- lots of selection. Welcoming, friendly, helpful staff. Free shuttle to/from airport, makes it easy when you fly in and just want to get to the hotel and relax.

Helpful?
Thank Pushkatrina
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Pushkatrina and thank you very much for your nice comments! We are happy you enjoyed our hotel and breakfast! Please come back and visit us again soon. Jim McGuire, General Manager More 

Singapore River, Singapore
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

This hotel is very convenient for SFO and has a park and fly package at a reasonable price. The breakfast in the morning is a good way to start before a flight. The room was comfortable and clean. We'd stay here again.

Helpful?
Thank CaFam1994
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello CaFam and thank you for your personal comments on your recent stay - we are happy you enjoyed our Park 'n Fly package! Please come back soon. Jim McGuire, GM More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Thank you to the service team for making our meeting so comfortable. The hotel is easy to find and convenient for people who had to fly into the city. The property is also self contained with all the amenities we needed. There was no reason to leave the building and we could focus on why we were there.

Review collected in partnership with Best Western

Helpful?
Thank MHochstatter
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Mark, thanks so much for your nice comments! I will be sure to pass along your great remarks to everyone involved in the meeting - we really appreciate your feedback! Hope to see you again soon. Jim McGuire, General Manager More 

St. Clair, MI
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago via mobile

This hotel smells like a sewer in the lobby and in the room(s). No response was given from the staff as to the cause if the foul stench. We were also put in a room with a whopping 10" of space between the bed and the wall. Bad for all but proximity to the airport car returns.

Helpful?
Thank Bob_Grave
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Bob - thank you for your comments. We have never had a comment that our hotel smells like a sewer. We receive very positive comments on our hotel and our Lobby. This is a first. So sorry you didn't enjoy your stay. Jim McGuire, GM More 

Raleigh
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

Visited this hotel during a family trip to San Fran with my 2 children. Hotel is good enough to sleep and have free breakfast before spending all day outside. Not a bad drive from main attractions vs. downtown hotels that are very expensive.

Review collected in partnership with Best Western

Helpful?
Thank al3g
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thaks al3g for your nice comments. Please come back soon! Jim McGuire, GM More 

Mila, Virginia
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 weeks ago

This hotel is a bit worn on wood floors and elevators but the other decor is tasteful and in pretty good condition. I particularly liked the stained glass in the lobby and restaurant - but I'm a glass junky :-). The rooms are large and clean with nice touches - mini fridge, comfortable reading chair, lots of space to set... More 

Helpful?
1 Thank PamelaattheRiver
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Pamela and thank you for your nice comments on your recent stay. I am happy that you enjoyed our hotel. We have plans to renovate our elevators next year, so please come back and see the final product! We appreciate your feedback! Jim McGuire, General Manager More 

Las Vegas, United States
Level Contributor
11 reviews
11 hotel reviews
Reviewed 4 weeks ago

This hotel to me is the best hotel. Close to San Francisco, the staff are great and the rooms are clean. Parking are great prices Vs what you would pay if you were in San Francisco. I recommend this hotel to friends all the time.

Review collected in partnership with Best Western

Helpful?
Thank John W
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

John, thank you - it is always a pleasure to have you here! Jim McGuire, GM More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Restaurant
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Recipient hotel of 3 Best Western "Director's Award" and 11 consecutive "Excellent Housekeeping Awards". Newly renovated rooms, restaurant, bar and meeting space. Location, location, location! The BEST WESTERN PLUS Grosvenor Hotel offers all the amenities you need for business or pleasure! Restaurant, bar, business center, fitness center, seasonal outdoor pool, complimentary shuttle to SFO. PLEASE NOTE that our front entrance and porte cochere are currently under renovation and our entrance is located at the rear of the hotel. Thank you. ... more   less 

Additional Information about BEST WESTERN PLUS Grosvenor Airport Hotel

Address: 380 South Airport Boulevard, South San Francisco, CA 94080
Region: United States > California > South San Francisco
Price Range: €91 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Grosvenor Airport Hotel 3*
Number of rooms: 206
Reservation Options:
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Also Known As:
Best Western South San Francisco
South San Francisco Best Western
Hotel Style:
#3 Green Hotel in South San Francisco
#3 Business Hotel in South San Francisco
#5 Romantic Hotel in South San Francisco
#6 Family Hotel in South San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Grosvenor Airport Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Grosvenor Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room when making the reservation -away from the elevators”
 of 5 bubbles R5130FWkevinh, 2 Dec 2016 | Read review
“Rooms not facing Airport Boulevard are quieter.”
 of 5 bubbles RobertK749, 27 Nov 2016 | Read review
“Stay away from elevator - VERY loud floor bells.”
 of 5 bubbles PamelaattheRiver, 3 Nov 2016 | Read review
“Higher floors quieter and have views”
 of 5 bubbles PHEL56, 25 Oct 2016 | Read review
“Book ahead, they get busy here.”
 of 5 bubbles Towerengr, 20 Oct 2016 | Read review
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