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BEST WESTERN PLUS Grosvenor Airport Hotel

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BEST WESTERN PLUS Grosvenor Airport Hotel
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1,795 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Grosvenor Airport Hotel
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Showing 1,651: English reviews
Yakima, Washington
Reviewed 2 weeks ago

It was our first time in SAN Francisco and we chose to stay at the Best western, glad we chose this hotel they have the best friendly service. Very nice and clean hotel. Will definitely recommend this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank idalialabra
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello idaliabra - we are so happy that you chose our hotel for your first visit to San Francisco, and even more pleased you enjoyed your stay. Please come back again soon! Jim McGuire, General Manager

burnaby, Canada
Reviewed 2 weeks ago

Internet, airport shuttle, breakfast are very necessary for our trip, which the Hotel has all. It is also very easy to reach any attractions in downtown area. There is a Cosco just few minutes walk away, where we got our fruit supply, super!!!

Review collected in partnership with Best Western
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Helpful?
Thank Cynthia B
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Cynthia and thanks so much for your nice comments on Tripadvisor! Please come back again soon - we appreciate your feedback! Jim McGuire, GM

Reviewed 3 weeks ago

I stayed in the hotel for 3 night and I am in love with the hotel and the room. The hotel has a great location (near to airport and city) which suits tourists and business class. The hotel serves very good breakfast and it was awesome. From the time I checked in, I saw courteous staff greeting guests in the...

Review collected in partnership with Best Western
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Helpful?
Thank Mangesh K
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Happy New Year, Mangesh and thank you very much for your great review - we are so pleased that you enjoyed your stay with us! Please come back soon! Jim McGuire, General Manager

Reviewed 3 weeks ago via mobile

The hotel was really a decent place to stay. We would return next time we visit San Francisco. It is convenient to the freeway, Costco (gas) and target. McDonald's diet cokes are directly across the street. The carpets were clean (fairly new), the beds were small (double/full size) but comfortably firm. This is an obvious older hotel. The size of...

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Helpful?
Thank LOnti
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

hello LOnti and thank you very much for your nice comments and feedback. We are happy to read that you enjoyed your stay overall. I am sorry that you overlooked the parking charge - it is advertised on all of our websites. I will share your comments about the cleanliness of the room with our Director of Housekeeping - sorry...

Gilbert, Arizona
Reviewed 3 weeks ago

Good Hotel. Close to airport and major highways. Made getting around in rental car easy. Quiet and comfortable even with the proximity to the airport. Breakfast was a simple selection of well chosen items. Something to satisfy everyone.

Review collected in partnership with Best Western
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Helpful?
Thank Ken S
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Ken and thanks so much for your nice comments. Happy New Year! Jim McGuire, General Manager

Florida
Reviewed 3 weeks ago via mobile

Conveniently located next to the airport, this hotel is clean and the rooms are comfortable. The check in staff was very helpful and friendly. We used the airport shuttle at 4am which was a great perk. The only minus is that it is a bit of a noisy location with a busy road right next to the hotel.

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Helpful?
Thank medcoco1
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi medcoco1 - thanks a lot for your feedback. We are happy you enjoyed your stay and our staff treated your well - we always receive great feedback on our staff. Please come back soon. Happy New Year, Jim McGuire, General Manager

Fresno, California
Reviewed 3 weeks ago

By far the best place to stay. Very spacious rooms! Pictures of hotel didn't do justice to the actual location. Not enough handicap parking available. Check out was easy. Enjoyed the grab n go breakfast.

Review collected in partnership with Best Western
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Helpful?
Thank 542patriciaad
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello and thanks so much for your comments. I am sorry that you had a difficult time finding parking - we have 7 spots, which is adequate for the number of rooms we have - sorry that they were occupied. We appreciate your feedback, and please come back soon. Happy New Year, Jim McGuire, General Manager

Sacramento, California, United States
Reviewed 3 weeks ago via mobile

Really nice room. They have done some nice upgrades to the rooms. More to come. Clean and comfortable. Wish we were staying longer. New flat screen HDTV. Very quiet. No traffic or airplane noise. Need more parking though.

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Helpful?
Thank BesttechComputing
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello BesttechComputing and thank you for noticing our upgrades, and yes, there are more to come. We appreciate your feedback! Happy New Year! Jim McGuire, GM

Great White North
Reviewed 3 weeks ago

A pretty average place. In close proximity to the airport and decent service to and from. Breakfast was quite good and can be busy if you don't time it right. Staff were all friendly. Room was good. The restaurant had some interesting 'personalities' working there. A little over the top for one in particular.

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Helpful?
Thank Saint_Johnny
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Saint_Johnny and thank you for your feedback. Jim McGuire, General Manager

Washington
Reviewed 3 weeks ago

This Best Western is conveniently located near SFO, perfect for rest before catching a morning flight. The airport shuttle is an important service. There is an online tracker available to see the shuttle's location. There are two screens in the lobby that show the online tracker, but it would be so helpful to have a similar screen or some other...

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Helpful?
Thank interviewtraveler
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello and thank you very much for your overall great review. I am sorry that you missed our shuttle - the driver does come into the hotel and announces his departure over our P.A. system, again so sorry you missed it. I am happy you enjoyed your suite and the breakfast - please come back again to see our upgrades....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Breakfast included
  • Pool
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Recipient hotel of 3 Best Western "Director's Award" and 11 consecutive "Excellent Housekeeping Awards". Newly renovated rooms, restaurant, bar and meeting space. Location, location, location! The BEST WESTERN PLUS Grosvenor Hotel offers all the amenities you need for business or pleasure! Restaurant, bar, business center, fitness center, seasonal outdoor pool, complimentary shuttle to SFO. PLEASE NOTE that our front entrance and porte cochere are currently under renovation and our entrance is located at the rear of the hotel. Thank you. ... more   less 

Additional Information about BEST WESTERN PLUS Grosvenor Airport Hotel

Address: 380 South Airport Boulevard, South San Francisco, CA 94080
Region: United States > California > South San Francisco
Price Range: €119 - €223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Grosvenor Airport Hotel 3*
Number of rooms: 206
Reservation Options:
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Also Known As:
Best Western South San Francisco
South San Francisco Best Western
Hotel Style:
#3 Green Hotel in South San Francisco
#3 Business Hotel in South San Francisco
#5 Romantic Hotel in South San Francisco
#6 Family Hotel in South San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Grosvenor Airport Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Grosvenor Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A good view of the are from the higher floors”
 of 5 bubbles Saint_Johnny, 27 Dec 2016 | Read review
“Ask for a quiet room when making the reservation -away from the elevators”
 of 5 bubbles R5130FWkevinh, 2 Dec 2016 | Read review
“Rooms not facing Airport Boulevard are quieter.”
 of 5 bubbles RobertK749, 27 Nov 2016 | Read review
“Stay away from elevator - VERY loud floor bells.”
 of 5 bubbles PamelaattheRiver, 3 Nov 2016 | Read review
“Higher floors quieter and have views”
 of 5 bubbles PHEL56, 25 Oct 2016 | Read review
5 of 5
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