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Best Western Plus Grosvenor Airport Hotel

2,114 reviews
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Traveller (169)
Room & Suite (193)
Dining (35)
Overview
  • Excellent36%
  • Very good41%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“best westerns”(22 reviews)
“san francisco”(153 reviews)
“breakfast buffet”(43 reviews)
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Best Western Plus Grosvenor Airport Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,114)Write a Review
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Traveller rating
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105
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755
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286
105
63
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1 - 5 of 1,943 reviews
Reviewed 6 days ago

Nice, large room, nice breakfast (although it could have used a crockpot full of oats) rather than just dried oats. I really appreciated the grab and go breakfast as I left on the 4:30 am shuttle to the airport.

Thank Jennifer S
Response from GeneralManager650, General Manager at Best Western Plus Grosvenor Airport HotelResponded 4 days ago

Thanks so much for your great comments! Jim McGuire, GM

Hotel's Favourite
Reviewed 28 December 2017

traveling with the family is a challenge at times and this place is amazing. They are so accommodating and they go out of their way to ensure your full comfort. The morning meal is great and the bar lounge is very nice for a evening...More

Review collected in partnership with Best Western
Thank AuntieMame10
Response from GeneralManager650, General Manager at Best Western Plus Grosvenor Airport HotelResponded 29 December 2017

Thank you very much for your great feedback and for staying with us, I am happy you and your family enjoyed it. We hope to see you again soon! Happy New Year! Jim McGuire, GM

Reviewed 6 days ago

Due to health concerns I waited till the last couple of days to decide whether to attend a Danish Lodge function at the hotel. Consequentially all the only rooms left were one bed Kings or Queens. I was treating my brother and his wife to...More

Thank GMJana1718
Response from GeneralManager650, General Manager at Best Western Plus Grosvenor Airport HotelResponded 4 days ago

Hello GM Jana and thanks so much for your great review on your recent stay. It appears that your entire group really enjoyed their stay this time, we have been receiving excellent reviews from them, including the organizer of the event. We are happy you...More

Reviewed 1 week ago

The staff was very nice. The rooms, however, were not. My room and another one I checked smelled musty and old. The rooms were badly outdated to the point of being uncomfortable. After one night of a four night stay, I checked out and moved...More

Thank Behr_LA
Response from GeneralManager650, General Manager at Best Western Plus Grosvenor Airport HotelResponded 1 week ago

Hello again, and thanks for taking the time to post on this site as well. I am glad you received my email. As I mentioned, every single room in our hotel has been upgraded including custom-made furniture, drapes, art work, lighting package, new carpets and...More

Reviewed 2 weeks ago

Being near the SF Airport, this a great place for a business traveller that doesn't want to fight traffic in and out of SF city centre. The rooms are comfortable although I found the switch for the toilet, which is a timer, a bit strange....More

Thank Hsien Hui T
Response from GeneralManager650, General Manager at Best Western Plus Grosvenor Airport HotelResponded 2 weeks ago

Hello Hsien and thank you so much for your nice comments on your recent stay at out hotel. We appreciate your feedback and hope to see you again soon. Jim McGuire, General Manager

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Restaurant
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Restaurant
Outdoor pool
Details
Price range
US$117 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in South San Francisco
#2 Best Value Hotel in South San Francisco
#3 Green Hotel in South San Francisco
#3 Family Hotel in South San Francisco
#4 Romantic Hotel in South San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in South San Francisco
#2 Best Value Hotel in South San Francisco
#3 Green Hotel in South San Francisco
#3 Family Hotel in South San Francisco
#4 Romantic Hotel in South San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (169)
Room & Suite (193)
Dining (35)
Pool & Beach (2)
Amenities (18)
Business Centre & Event Rooms (17)
Questions & Answers
Ask a question
BrianandGill
8 October 2017|
AnswerShow all 4 answers
Response from Andy C | Reviewed this property |
The gluten free items I saw on the breakfast buffet included rice, fruit, yogurt and oatmeal. It was quite substantial.
2
Votes
Irene N
22 April 2017|
AnswerShow all 7 answers
Response from GeneralManager650 | Property representative |
No, I'm sorry we do not have a hot tub.
0
Votes
debby h
13 March 2017|
AnswerShow all 6 answers
Response from GeneralManager650 | Property representative |
Hello - thanks for your question. The closest BART station is actually located inside the International Terminal at SFO. We have complimentary airport shuttle running every 30 minutes that will take you to the hotel /SFO... More
0
Votes
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12345
Room Tips
"high floor was nice but probably not necessary"
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"If you're picky, choose another place."
Read review
"Try the bay facing rooms at the airport Hilton if it's in your budget range"
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"Any room has a good view. If you travel with family ask for the suite. Its worth the additional cost."
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