The room was in the first floor and it was EXTREMELY noisy throughout the entire night! The guests in room next door kept slamming the door the entire night and also, Repeating this again! NEVER EVER stay in the first floor in this hotel! the parking lot is literally right next to the windows and there was some sort of drunk commotion through out the night in the parking lot which made our experience terrible!
Clean white linens make it look safe to sleep on. Signage gives peace of mind. Staff are friendly. Rooms have either king bed or two queen bed. Great for family of four. Furnitures look new or cleaned well.
We have a good time staying at the hotel with my little girl and husband, the room was perfect, but the bathtub 🛁 was amazing my daughter enjoyed very much, definitely we are coming back soon and the parking so easy also that’s something important especially in San Francisco
Legitimacy of reservation was questioned even with it in hand and room was given away after I had already digitally checked in and had my rm# . Front desk was extremely rude . I was also charged for parking i didn't used and my card was ran twice once for the room they gave away and once for the room I was given after the gentleman at the front desk said he did give it to someone else like it was a big joke . I wasn't laughing it was 1:30am and I'm extremely tired. I did use points and card so what should have been a $80 stay mid road trip was now a $280 nap.We have contacted Hilton and have yet heard back from them .So if I would have went to straight to my room I would have most likely walked in on someone in my already paid for room or they could have done the same to me . HILTON Hotels have always been a go to for me because of the customer service this Hotel was the exception.…
We have stayed here before and have always been happy with our sta . The price of the room was good but the $14 parking fee kind of stinks. I guess all SF/Bay area hotels are charging parking fees. The location of the hotel is good and it was close to everything we needed to get to .
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