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The parts of our stay that were "ok" were completely overshadowed by the horrible experience we had using the pool and hot tub area. After getting in the hot tub it was pretty evident that there was a strong smell of bleach, my hands felt...More
I stayed at this hotel for two nights while visiting the Ronald Reagan Presidential library. It was terrific. I cannot speak highly enough about the staff. The day before I called the hotel to ask some questions about the surrounding shops and restaurants. Maria was...More
Do yourself a favor!!!! Don’t stay at this hotel.
As you walk in the smell is beyond bad, it’s dirty it’s smelly it’s a disaster. dead bugs on the sheets I was so disgusted to use the shower. Customer service sucks.
This hotel was noisy - trains blaring their
horns at night, and trash pick up for dumpsters at the strip mall behind the hotel early mornings. The gym was okay and the breakfast was okay I guess. In my
opinion the facilities were not up...More
We stayed one night at this hotel since we were going to the Reagan library next day. The best part of our stay was the breakfast as the staff was very friendly and helpful. The lady who was on the floor greeted us with a...More
1 Thank BayamonCedarPark_TX
Response from IHGService, Guest Relations Manager at Holiday Inn Express Simi ValleyResponded 4 April 2018
Thank you for your honest review. I am happy you chose us for your lodging needs and acknowledged the service delivered by our staff during breakfast. We strive to always give that little bit extra service and our team will certainly be pleased...More