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BEST WESTERN Garden Inn

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BEST WESTERN Garden Inn
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621 Reviews from our TripAdvisor Community

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Showing 611: English reviews
Vancouver, U.S. Virgin Islands
Reviewed 1 week ago

This was an average hotel room. Nothing seemed to stand out about it, nothing was wrong with it. It was "just a place for the night," The hotel needed to be a "PLUS" hotel for it to have impressed me. I would have been willing to pay for the extra amount to get an "above average" experience.

Review collected in partnership with Best Western
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Helpful?
Thank P217DVdennisv
donadidit44, General Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for your response, Sorry we did not meet your expectations, I just want to let you know we meet all the requirements of a plus property, other than we do not have a workout room or an elevator.. We are online as a Best Western, not Best Western Plus. Although we do hope to see you again. We...

Ferndale, California
Reviewed 2 weeks ago

Over all a good place to stay great bed, breakfast on site has a $5.00 charge but due to the reasonable rate not a big dea, not a area one should walk off hotel grounds but I felt safe at hotel. Good experience friendly staff.

Review collected in partnership with Best Western
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Helpful?
Thank B E
donadidit44, General Manager at BEST WESTERN Garden Inn, responded to this review

Thank you B E for taking the time to respond. We appreciate your business. And pleased that you felt safe at our property. I am happy that you had a good experience and that my staff were friendly. We do hope to see you again.

North Carolina
Reviewed 3 weeks ago

Your basic Best Western. This one is set back from the busy road so you don't get too much noise, which I like. There is a small place to eat onsite. The location is quite close to a large shopping mall and highway 101. My room was comfortable and clean. I found the front desk staff to be quite nice...

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Helpful?
Thank travelviapurple
Shingle Springs, United States
Reviewed 3 weeks ago

Wife and I traveled to SR for a Brew fest which was within a mile of the property. We were delighted with the recent top notch renovation of the property. Our room (#117) was very quiet and on a single level-no disturbances at all. Breakfast was available at the in house restaurant. Food was very good and reasonably priced. So,...

Review collected in partnership with Best Western
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Helpful?
Thank Leo B
Upland, California
Reviewed 3 weeks ago

The value of staying here was great. It is close to all major attractions in Santa Rosa. They have a nice clean restaurant on the grounds that was fairly economical. Our only gripe was that they half half pillows and we got a bit cold at night. There is a heating unit that works but we don't like to run...

Review collected in partnership with Best Western
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Helpful?
Thank Mellony P
donadidit44, General Manager at BEST WESTERN Garden Inn, responded to this review

Thank you Mellony. for taking the time to respond. There should have been 4 pillows in your room. And an extra blanket in the closet, However I do wish we had known, We would have been more than happy to bring you more of both. We do appreciate your business. So do I hope to see you again.

Yuba City, California
Reviewed 4 weeks ago

I like to stay here because it is easy to get to my customers but even better is the way they treat me. They are always so nice and accommodating. They did some work in the garden area to make it peaceful. There is now a spa, fountain and another pool. The rooms in that area have been remodeled. I...

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Helpful?
Thank Katie M
donadidit44, General Manager at BEST WESTERN Garden Inn, responded to this review

Thank you Katie for being as return guest. Pleased to hear you approve of the changes in the garden area. About the first of March, we will be putting in new carpet, and new artwork, as well as new furniture in all the rooms. I can't wait to hear what you think when we are finished.

North Vancouver, British Columbia, Canada
Reviewed 4 weeks ago

Check out the ants....... and not the relative kind. Booking into room was okay, it wasn't till the morning that we had a problem, then we discovered that ants had invaded out bathroom counter, covering everything that was on counter, getting everywhere....even on my glasses after leaving hotel and driving for 4 hrs

Review collected in partnership with Best Western
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Thank Donna H
donadidit44, General Manager at BEST WESTERN Garden Inn, responded to this review

Hi Donna, as I explained to you yesterday when you commented on Best Western. I am sorry you had the problem with the ants. We had a lot of rain that night, When the ground is really saturated the ants are looking for a place to go, and yes I am sorry they went to your room, Ecolab was here...

Marysville, California
Reviewed 4 weeks ago

but the heating system kept me awake most the night so I only gave it 4. I should have just shut it off, but it was very cold last night. I did turn it down to 64, but that was a mistake because it still cycled the same but blew cold air on us instead of warm. Overall the stay...

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Helpful?
Thank Annie G
donadidit44, General Manager at BEST WESTERN Garden Inn, responded to this review

Thank you Annie for responding, First let me say I hope you did good at the dog show. I am sorry that the heater kept you up all night. I do wish you had called the office, we could have checked the heater to see what was going on, or moved you to another room. I do hope that nest...

Grass Valley, California
Reviewed 4 weeks ago

Spa and Pool areas were well kept and the covered Spa was very nice. Rooms with patios with pool access in the Garden area are a plus and the entire property is well kept The restaurant on the property is consistently good, both in the quality of food and service. Lobby staff very helpful and friendly. Beds are very nice...

Review collected in partnership with Best Western
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Helpful?
Thank 558mitchellv
Ventura, United States
Reviewed 4 weeks ago

I would like to suggest that you change the parking policy. One space (somewhere) should be guaranteed to everyone paying for a room. People drive to get there so it makes no reasonlbe sense that there is not necessarily a place for your car... and ideally, right in front of your room as that's the way the parking lot is...

Review collected in partnership with Best Western
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Helpful?
Thank 339lissaw
donadidit44, General Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for your response, It is a common courtesy to not park in front of someone else room. I am sorry that this happened, Unfortunately we can not see where everybody is parking. I think some sometimes people bring two cars, and they do not declare them when they check in. Again accept my apology.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Tour the Sonoma Wine Country while staying at this beautiful, garden setting Santa Rosa hotel.The BEST WESTERN Garden Inn, located in Santa Rosa, California features 79 guest rooms and a beautifully landscaped quiet garden. Hotel guests are only minutes from Sonoma Wine country and all of the area attractions which include the Sonoma County Fairgrounds, the Russian River Redwoods and downtown Santa Rosa.All spacious well-appointed guest rooms come equipped with a microwave, refrigerator and high-speed Internet access. Guests can start the day off with breakfast at the coffee shop located on the hotel premises. The BEST WESTERN Garden Inn also features two outdoor seasonal pools, dry cleaning services and free parking.Families will appreciate being only one mile from the Snoopy Museum. The Luther Burbank Gardens and the Jesse Peter Native American Art Museum are also close to the hotel. Make a reservation today and save at the BEST WESTERN Garden Inn. ... more   less 

Additional Information about BEST WESTERN Garden Inn

Address: 1500 Santa Rosa Ave, Santa Rosa, CA 95404-5428
Region: United States > California > Sonoma County > Santa Rosa
Price Range: €104 - €213 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Garden Inn 2.5*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Best Western, Priceline, Orbitz, Cheap Tickets and Travelocity so you can book your BEST WESTERN Garden Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Garden Hotel Santa Rosa
Best Western Santa Rosa
Santa Rosa Best Western
BEST WESTERN Garden Inn Santa Rosa, CA - Sonoma County
Hotel Style:
#3 Family Hotel in Santa Rosa
#5 Business Hotel in Santa Rosa
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Garden Inn staff and other travellers.
3 questions
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King of Prussia, Pennsylvania
Michigan
over a year ago

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Questions? Get answers from BEST WESTERN Garden Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was closer to the front of the property. I think the rooms at the back and on the upper floors would be quieter.”
 of 5 bubbles travelviapurple, 30 Jan 2017 | Read review
“Rooms furthest from the road are quiet although all are pretty goo.”
  • Microwave, Fridge and Coffee Pot
  • Chair and Ottoman
  • Double Door Closet
  • Shower/Tub
  • Toilet
  • Patio
  • Vanity
  • Large Screen TV
 of 5 bubbles 55KatieM, 23 Jan 2017 | Read review
“Rooms at the back are very quiet and the TV is great. Nice little onsight cafe with beer and wine.”
 of 5 bubbles AnnieG68, 22 Jan 2017 | Read review
“If we stay here again, we're picking the duplex room”
 of 5 bubbles Hiker114, 29 Dec 2016 | Read review
“First floor ws excellent”
 of 5 bubbles Choc18Chip, 15 Oct 2016 | Read review
5 of 5