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Extended Stay America - Santa Rosa - South

Traveller (27)
Room & Suite (10)
  • Excellent7%
  • Very good11%
  • Average16%
  • Poor17%
  • Terrible49%
  • 4 Jun 2018
    “Don't Stay Here! Old and needs help”
  • 16 Jan 2018
    “No longer a cheap place to stay.”
Hotel website
2600 Corby Ave, Santa Rosa, CA 95407-7867 See on map
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
2.5 Star accommodation
Additional information
Hotel website
Offers from Extended Stay America - Santa Rosa - South
Special Offer:Save up to 10% TODAY!
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2 Dec3 Dec
1 room, 2 adults, 0 children
Standard Room
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Reviews (113)
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1 - 5 of 112 reviews
Reviewed 14 August 2018 via mobile

Check in was 45 minutes. Tiny lobby was packed. People with reservations were turned away due to overbooking. Carpet in the room was stained and filthy. We were scratching and felt the room had bugs. We asked to change rooms and we were refused and...More

Thank SueVirginiaBeach_Va
Response from 00esa, Manager at Extended Stay America - Santa Rosa - SouthResponded 14 August 2018

Thank you for your feedback. We are sorry your stay was not up to your expectations and for the difficulties you had while you were here. Your comments have been discussed with the concerned teams to make sure this is not repeated again. Also, we...More

Hotel's Favourite
Reviewed 20 December 2017

I'm very ocd about alot of things an since i've been here the staff have been very helpful an understanding.. My husband an I are here from out of state an the staff have been very helpful in helping me find my ways around here.....More

Thank newwomanfrankswo2017
Response from 00esa, Manager at Extended Stay America - Santa Rosa - SouthResponded 21 December 2017

It was a pleasure to read your fantastic review of the Extended Stay America. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to our entire staff for the job well done while you were here. Thanks for the recommending...More

Reviewed 9 August 2018

It is a very good option to save money by cooking your meals, and they offer some snacks on the breakfast to take on the day, and the rooms have what they say, all the equipment, the items you need at the lobby. Laundry you...More

1  Thank Marco Tulio A
Response from 00esa, Manager at Extended Stay America - Santa Rosa - SouthResponded 10 August 2018

Marco, thank you for your feedback. We are happy to know you had a pleasant stay and that you were impressed with the amenities we offer at such an affordable price. However, we are sorry our hotel was not up to your expectations and for...More

Reviewed 2 August 2018

We will never stay here again. Stove in our room was filthy. The mattress on the bed was lumpy and uncomfortable. We asked for a coffee maker and cups. After 2 days of not getting one, we went to the lobby and the rude lady...More

Thank barbwintx
Response from 00esa, Manager at Extended Stay America - Santa Rosa - SouthResponded 2 August 2018

Please accept my sincerest apologies for the cleanliness and service issues you encountered while here. We have shared your concerns with the Housekeeping and front desk teams, and we have taken actions to ensure that we do not repeat these issues in the future. We...More

Reviewed 27 June 2018

I would rate the property / accommodations as 3.5-4; the lobby and room are simple but clean and inviting. The EXCELLENT rating is due to the outstanding level of customer service from the front counter staff and the fair room rates. Upon arrival I was...More

Thank pizzalover9673
Response from 00esa, Manager at Extended Stay America - Santa Rosa - SouthResponded 28 June 2018

Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We can’t wait to...More

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Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Price range
US$106 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Price range
US$106 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Traveller (27)
Room & Suite (10)
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Questions & Answers
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4 November 2014|
Response from Alan Y | Reviewed this property |
I did notice an odd smell in my room when the ventilation was off for a time, but I think it was from a cleaning product, not cigarettes.
Room Tips
"Go somewhere else."
24 Jun 2018
Read review
"I checked. There were no good rooms."
26 Feb 2018
Read review
"Do yourself a favor and don't stay here."
20 Feb 2018
Read review
"lower floors have a/c that work great"
20 Dec 2017
Read review
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